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Extremely poor customer service - Review by citysearch c | Geeks On Site

Geeks On Site

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Extremely poor customer service 11/2/2007

Geeks on site = poor customer service/satisfaction. I was in a crunch to get my computer fixed, so I called them; big mistake. It took them three days to get a part for my computer, and when it arrived, it was the wrong part. The technician didn't even look at the computer components to determine the right part. When I asked for my $99 (for ""diagnostic"")back, they didn't respond, They are not even at the address that you see above, so I believe that they have to keep moving around to avoid other angry customers. I wouldn't even consider them if you need to have your computer repaired. A huge rip-off!!!! Pros: initially responded quickly Cons: service is poor more
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