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Businiess name:
Geeks On Site
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Review by:
citysearch c.
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Review content:
Geeks on site = poor customer service/satisfaction. I was in a crunch to get my computer fixed, so I called them; big mistake. It took them three days to get a part for my computer, and when it arrived, it was the wrong part. The technician didn't even look at the computer components to determine the right part. When I asked for my $99 (for ""diagnostic"")back, they didn't respond, They are not even at the address that you see above, so I believe that they have to keep moving around to avoid other angry customers. I wouldn't even consider them if you need to have your computer repaired. A huge rip-off!!!!
Pros: initially responded quickly
Cons: service is poor
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