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Did not meet expectations - Review by citysearch c | The Emily Morgan Hotel-A Doubletree By Hilton

The Emily Morgan Hotel-A Doubletree By Hilton

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Did not meet expectations 11/7/2005

Wife and I celebrated our 1st year anniversary and stayed at the Emily Morgan. We called a month ahead to reserve a room with a king bed, jacuzzi, and Alamo view. The woman on the phone kept trying to sell us a room with 2 full sized beds. When we arrived we were booked a room with 2 full sized beds. They apologized for the ""mis-communication"" and discounted us $50 per night. We felt cheated and ended up sleeping in a full sized bed (we have a queen at home) for our anniversary!! There were no bathrobes in the room, we called the front desk and were told there weren't any available!! The hotel has a cozy charm and is near the Rivercenter, riverwalk, and Alamo. For its location, and amenities, the Emily Morgan offers great value, but hit or miss service. Worth a try, but were not going back. Pros: Location, Value, Charm/Cozy Cons: Hit or miss service, Noise from Alamo tour more
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