I have gone to the Hurstbourne Ln. and Bardstown Rd. locations and I can't get the stylists to LISTEN to ME and give me a cut that I want. They don't cut too much which is good, but they barely cut anything!
I found a stylist several years back at the Bardstown Rd location who was fantastic! I would have stayed with her forever except I was told she walked out one day and nobody would tell me where she worked. Hmmm....wonder why she did that.
I just feel like for the price they would have people there that could actually cut and style hair, but I haven't found anyone there in years who did any good. I left this past week looking like I came out of Super Cuts or something, but my wallet sure felt the hit and I'm stuck with hair I can't stand (again). Lesson learned - NEVER GOING BACK!
The girl who did the cut was very sweet and she really tried but she just was not ready to be on the floor cutting real client's hair. She had no clue what she was doing. She came to get me 20 minutes late. I was annoyed but let it go. But when she took over an hour unsuccessfully trying to cut my hair (which is a pretty simple cut, by the way), one of the hostesses very loudly let her know her next client was getting very upset. As rude as that was, I took my cue to tell my stylist my hair was satisfactory. Honestly, I was ready to get the Hell out of there. She wasn't going to get it right no matter how long I was in her chair, but the audacity of the hostess really ticked me off. As stated above, I won't be returning.
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