Women's Clinic-Johnson County

I moved to KC right after an appendectomy which left me with a reoccurring yeast infection. I got an appointment with Dr Eckert right away and she prescribed me diflucan. The issue came the following month when the yeast infection was still present and no Dr could meet with me. I had to meet with a nurse, Gleena Quist, for a vaginal swab. Somehow we got on the subject of conceiving and I told her that we were trying and my ovulation kit was positive that morning so she suggested that along with looking for yeast under the microscope she would also look for sperm motility. I agreed, not really thinking much about it. She said there was no yeast, it was all in my head (probably shouldn't tell patients you think they're crazy) and that all of the sperm was immobile. She then proceeded to give me infertility suggestions and referred my husband to their infertility Dr for a semen analysis. The semen analysis came back above avg except for morphology (shape of the sperm), it was at 1%. During this phone call from a nurse no reference ranges or 'normals' were given. We were devastated. We researched a bit and found normal morphology is 4-14% so it was a comparison against a 100% like we assumed. We truely felt like we were infertile and it was a horrible time for us. A few weeks went by and I found out I was PREGNANT! Yay! Unfortunately we weren't excited as we would've been since we had been told we were infertile and the pregnancy was hard to accept, odd I know, but it was a very emotional and confusing time. I called the office on the premise of malpractice and I was told Gleena Quist was 'spoken to' and also found out Dr Eckert was supposed to set up an appointment to discuss the semen analysis results, which never happened. The practice administrator didn't take this situation seriously enough and I hope my story will deter women from using this impersonal practice. more

I have seen Dr. Mitchell since i was 16, I am now 25. Him and his nurse are very friendly and i woul highly reccommend him. The front desk staff is always nice. Two main downfalls with this office....... You always have a really long wait doesnt matter what doctor you see. And the lady in the billing dept is very RUDE and she likes to hang up on people. A couple people I know have had the same exact problems with her, even if you are just calling to see what your balance is or even to pay a bill she is ALWAYS rude!!!!! Aside from her it is a great office! more

My doctor was excellent! However, I booked an appointment with Dr Brown-Shipman 3 months in advance, and when I received the automated reminder on my home machine, it said I was booked with a different doctor. I specifically wanted my OBGYN because we were looking to start a family. I left messages, but no one would return my phone calls. When I got to my appointment, they said that Brown-Shipman doesn't work on Mondays at this location, but they allowed me to make an appointment there. The doctor that conducted my annual exam was nice, but she did not care that I was upset for having been booked incorrectly. Even after my annual exam, the automated results did not have my results finalized within the 2 week window, so I called and left messages with 2 different nurses. No one called me back for a week, and when one of them finally called me back, all she said was that my results were normal. I am now 3 months pregnant, and am switching doctors. I have had lab work performed, and have received no information on any of my tests. I asked for my medical records to be sent to me a month ago, but have not received them to date (they said 10-14 days). Great doctor --- HORRIBLE SERVICE!!!!! Pros: Doctor Sharla Brown-Shipman Cons: Horrible service by practice overall! more