Windswept Air Conditioning

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2735 Overseas Hwy
Marathon, FL 33050

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(305) 289-1748
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Windswept Air Conditioning - Marathon, FL
Windswept Air Conditioning - Marathon, FL
Windswept Air Conditioning - Marathon, FL
Windswept Air Conditioning - Marathon, FL
Windswept Air Conditioning - Marathon, FL
Reviews
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( 6 )

Best

Friendly, fast, efficient....Could have told me anything and I would not have known the difference. Went from downstairs unit back to to air-handler upstairs numerous times. Repai...

Worst

Very poor customer service. I called them with a problem on my fridge, they came out for an estimate then ordered parts, I paid for the parts and service calls & then could not...

Editorial review from Citysearch 1/10/2013

well....1,2, and 3 times your done! Wrong parts ordered 3 times. 1 month later still not fixed. Save yourself a headache and call someone else. more

Windswept Ac & Appliance 2735 Overseas Hwy, Marathon, FL 33 3/26/2012

Friendly, fast, efficient....Could have told me anything and I would not have known the difference. Went from downstairs unit back to to air-handler upstairs numerous times. Repaired, explained and gone. Really pleased with Windswept Ac & Appliance Marathon, FL 33050. We live in Big Pine Key, FL Pros: null Cons: null more

Windswept AC & Appliance 5/23/2011

As full-time residents of Marathon for 11 years, we have dealt with numerous small businesses and contractors. Windswept AC & Appliance tops them all! Over the years, they have repaired & replaced our AC, replaced & serviced our refrigerator, and fixed our washing machine. On every occasion, they responded immediately to requests for service. And, on every occasion they sent qualified, pleasant repairmen/deliverymen, and were on-time. Bonnie even went to bat with a manufacturer (without our asking) to replace a problematic refrigerator that was past its warranty, because it was the "right thing to do". They didn't even sell us the item - I was amazed. They are honest, fair and hardworking, and have definately earned our ongoing business. Thank you Bonnie & Joel. Kim & Tom more

Windswept - Bogus repairs 9/2/2010

Both Bonnie and Joel appear to be responsible business owners. Not so. I called them to repair my Ruud AC unit. My system was iceing up and would shut down if the fan was left on auto. They came out six times. Each time they came out they miss diagnosed the real problem. They replaced the expansion valve, replaced a relay, they charged and leak tested my unit etc. Each of these service calls did not fix my unit.\r But ol Bonnie charged me labor anyways! I called Bonnie and asked (politely) why she was charging me hundreds of dollars for service calls, and they never fixed my unit. What do I do keep paying you until one day you finally fix the thing? It was like this, "let's try this" lets try that" never properly diagnosing anything. I have no problem paying for a job that is finished correctly. Bonnie got on the defensive and kept talking over me. I tried to explain to her that I am a small business owner of inspection machines and that I never charge my customers until the more

Bogus Repairs 9/2/2010

Both Bonnie and Joel appear to be responsible business owners. Not so. I called them to repair my Ruud AC unit. My system was iceing up and would shut down if the fan was left on auto. They came out six times. Each time they came out they miss diagnosed the real problem. They replaced the expansion valve, replaced a relay, they charged and leak tested my unit etc. Each of these service calls did not fix my unit. more

WORST in town 6/28/2010

Did not fix the problem, only made it worse.. the rude woman that answers the phone was less than accomodating or knowledgeable, and I still do not have A/C.. USE ANYONE BUT WINDSWEPT!!! Pros: NONE Cons: rude and unprofessional more

Great people, BETTER service! 2/20/2010

One word three Syllables FANTASTIC! Good prices, good people and even better service. Anyone who says otherwise is a fool and doesnt know what they're missing! Five stars and two thumbs up. Pros: knowledgeable, friendly and Helpful more

Friday the 13th Horror 1/26/2010

Chuck was as bad as Joel and Bonnie . They charged me to hook up my heat strips even know they forgot to do it when i paid them to install the unit , and had them do yearly service twice each year for five years and they never even seen this until the cold of Jan 2010 . just ask around about how Bonnie is . They even hire people that just got out of prison because knowone will work for them , but if you get Charle you may be ok , go with Artic-Temp or Dana's or even Mathon A/C before using this company . On Appliance's go to Home Depot not this company . just call Home Depot and ask home Depot about (Joel and Bonnie) thier Ad should read (shut your windows , shut your doors , here comes windswept your going to be hot after this.) Pros: The worst in the Keys Cons: NONE more

Great products, service and prices... 4/21/2009

Ok, I admit I have purchased several appliances from these people for my rental units, but for good reason. The salespeople are very informative. Their installers ROCK! And, they do provide service at a fair price. Pros: They stand behind what they sell... Cons: Like everywhere, you can't run appliances before purchasing. more

Great AC Service 4/22/2008

Chucky D is the best AC guy around! He knows his stuff, is right on time, and gives you the best service in town. Pros: Chucky D Cons: None more
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Owner Message
  • We will do everything in our power to satisfy you, both in the products we sell and the service we offer. We will give you value for your money! We will treat you, the customer, as we would want to be treated ourselves..


    • Air Conditioning

    • Commercial Services

    • Refrigerators

    • Residential Services

Additional information
  • Hours: Mon-Fri 7am-7pm, Sat 8am-4:30pm
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