Wind Service Inc

4 attempts to fix whirlpool washing machine, 0/4 - each time a new story with a new part. Customer Service couldnt be worse. Clueless office. Reviews on the company are horrible all over. Avoid avoid avoid. more

Very satisfied! Not only was the tech David P.knowledgeable he was very polite! He had the part to fix my washer on the 1st service call! thank u Davd P. & Wind Ser more

Whirlpool scheduled a warranty service call from Wind between 8am and 12pm. On the day of service, Wind left a VM and provided a window of 1 to 4pm. Called them back and told the rep that my appt is for 8 to 12. Told the rep I took the day off from work - and I wouldn't be home after 3. Rep indicated that Wind decides the appointment time, not Whirlpool, and their scheduling is based on the number of service calls on the route and that Whirlpool doesn't have that information when scheduling appointments. I asked for them to come at the promised time because I took the day off from work and rep said they can't, but would be happy to reschedule for a convenient Saturday. ? Then why bother making appointments? Took a morning off from work based on information provided by Whirlpool not honored by Wind. Wind and Whirlpool issues shouldn't come at the expense of the customer. more

Absolutely horrendous service tech. Stormed out of my home when I asked him why service ticket said evaporator. So why didn't he come prepared with an evaporator? ? He stormed out of my house like a child. Save yourself the aggravation and go with another company. Company that finally fixed my fridge was Callahans appliance repair. I highly recommend them. Google both companies and then call whirlpool to change service company to Callahans. more

They lie, ignore customers and do not perform the services that they promise. Other than that they are great. Stay away from these people at all costs. more