Wells Branch Pet & Bird Clinic - Savita M Wadhwani DVM

id: 116319
marker

12202 N Mo Pac Expy, Ste A
Austin, TX 78758

marker
(512) 937-1376
Incorrect info? Correct your listing
Main categories:

Veterinarian

Related categories:

Other

Reviews
( 10 )
( 2 )
( 0 )
( 0 )
( 11 )

Best

I have been taking my pets to Wells Branch Pet and Bird Clinic’s north location since 2009. I was initially drawn to the clinic because of the coupons in the Austin Chronicle. I ...

Worst

Good: Receptionist Seemed Ok. Bad: Everything. Other: Read other reviews on this place on Yelp, Yahoo, Google before you take your pet here. You'll see that there are more bad exp...

Editorial review from Citysearch 3/14/2014

A friend recommended this place when my 2 years old Pekingese, Ginger got very sick and I needed someone who can help. The staff are super friendly and knowledgeable and encouraging especially when you need to hear those words "" Don't worry, everything will be alright"". The doctor was so passionate and caring and she helped me understand what was going on with my girl. Ginger has an autoimmune condition and happy to say she is doing so much better since the first time visit. I highly recommend Wells Branch Pet & Bird Clinic. Let the genuine caring for you and your pet(s) make that first impression. more

Editorial review from Citysearch 1/3/2014

Friendly staff, they know what they are doing. Prices are fair. We have been taking our pets there for 14 years! more

Editorial review from Citysearch 12/17/2013

I bring my dogs to Wells Branch Pet and Bird Clinic. I am very satisfied with their service and friendly staff. I know they genuiniely care about the well being of my pets. I have no bad experince to report and will continue to use them for vet care. Coupons are a bonus! more

THIS VET LIED TO ME!!! 11/6/2011

I will never go back to this vet! I wish I could give her zero stars, because she doesn't even deserve one. When one of my cats lost a dramatic amount of weight, all they wanted to do was sell me a dozen tests. They gave her a diagnosis of diabetes and sent me on my way with a large bill. I spent a year buying their prescription cat food, but she never gained much weight back. She remained listless and unhappy, yet the vet continued to say she was ""doing great more

WORST EXPERIENCE EVER!!! 9/16/2011

I got a free pet exam coupon, so I took my dog to the clinic. As soon as you enter the clinic, you want to run away! The smell is horrible, the place is dirty as hell, they do not clean it. Then, the staff was nice, but without experience. They only have 3 employees and a vet, so the check in takes about 20 mins. The vet assistant doesn't know about pets and he spends plenty of time writing and reading what he just wrote about your pet., so 30 mins is gone in that... then the vet finally comes, she'll do the regular check, and then she wouldn't tell you what your dog has, she just prescribes meds. At checkout, they wanted to charge me $80 just for the 30 amoxicilin pills (I guess they get their money back of the free coupon from the expensive prescriptions), and I didn't even know what my dog had. I asked and had to wait for another 10 mins for the vet to come out (she has already started attending other patient), and explain to me what she should had said before, so I decided to buy the $80 meds, but then they made me WAIT FOR ONE HOUR!!!! for 30 amoxicilin pills... NO WAY I AM COMING BACK! to that horrible place! And I am afraid my dog is going to catch a disease in there! It is just SO DIRTY I don't think the free exam coupon is going to get any new patient anytime soon. This place should be SHUT DOWN!!! They just want your money more

The Vet You Want When it Truly Counts 5/23/2011

We've been taking our dogs to Dr. Wadhwani @ Wells Branch for years, long enough that we've needed her help to get thru the heartbreak of two euthanasia. We keep going back despite that we moved out of the area 3 years ago to Cedar Park, primarily because of our experience with Dr. W during those tough emotional times. Chevy Chase was a wonderful mutt, an odd looking mutation-mix of Corgie(?) w/ the pea-scooping jaw of some kind of bulldog breed; a true blue all-American ""Heinz 57"". He was absolutely useless yet adorable. Chevy lived an extraordinarily long time. He was abandoned in the Chevy Chase office complex @ 183 & I-35 in June 1987 (hence the obvious name choice) and lived an estimated 18-19 years. 2 years before passing we were ready to put him down - he was miserable, in obvious discomfort. But the Dr. found the true reason - bad teeth. All my fault as up to then I had no idea about canine dental health. The remedy was expensive but easily the best last gift we could give. After dental repairs he was like a pup again for many months. We felt it was the best money we ever spent on a beloved pet. When it was finally Chevy's time, Dr. Wadhwani was amazing. In her line of work it should have been easy to lose her ability to empathize with the loss of a pet. Yet she was obviously caring and compassionate while remaining helpful & professional. The second time around, with good 'ol Jakeyboy (another classic American Heinz 57) she was again caring and gentle, both with our sweet old boy and his owners. There are many other reasons & experiences that count toward our loyalty to Dr. Wadhwani & WBP&B, but these two devastating episodes are all we need to keep making the trip to her clinic. She's more than our vet, she's a family member. We always make sure we hug her neck before we leave. more

Great Staff 11/6/2009

I brought my Shelty in for his shots and regular exam. This is the first time that I have used these guys since I moved north. Everything seemed on the up and up and the staff were real friendly. They gave Rudy a free treatment of advantix witch I hadn't expected. Ill definitely take him back. Pros: Quick and Reasonably Priced Cons: None that I noticed more

Don't go! 5/6/2009

Don't go to South Branch Pet & Bird or Wellsbranch Pet & Bird. I've taken my 2 cats and my 5 year old catahoula hound to these people, and the service was always so-so. They try to sell you every extra possible, and unless you have a coupon, prepare to pay lots of money for very basic services. After going for nearly 5 years, I will never go there again. The last time I went, it was to take one of my cats for routine vaccination boosters. When I got home with my cat after the visit, she immediately began getting sick repeatedly. This worried me because an allergic reaction to the shots can be serious, and so, I called. Guess what happened then? After explaining the situation, I was put on hold because they had a customer on the other line with a billing question. They kept me on hold for several minutes, and it became obvious that they cared more about getting paid than about helping animals. When the woman finally came back to the phone to ""help"" me, she was very uncaring and impatient. She told me this happens all the time, but if I wanted to, I could bring my cat back in to be looked at. Right! Like I was going to take my cat back there!! My cat is fine now, and will stay that way cause she won't be seen by them ever again. If I could give them negative stars I would. ----update When finding a new vet, they were supposed to have sent my pet records when I requested, but they didn't. To add to this, they now don't have any records, or even a routine visit, for my cat. So, not only did they not send my records to the new clinic, but it seems they ""misplaced"" the records. This is serious headache. I'm moving into a newer and nicer apartment, and they require vet records. So, now I have to go and get all new vaccinations for my cat because there are no records of her previous shots. Cons: $$, service, care more

Horrible! 3/25/2009

The only reason they got one star is because there is no way togive them a negative star, otherwise they would have gotten one. We took our exotic pet to the Wells Branch pet and bird clinic and they murdered him. Before taking him there we called and very specifically asked if they had an exotic pet specialist and if they knew how to treat our specific pet. They told us that yes they had a specialist and that they did know how to treat our type of pet. When we got there we sat in the waiting room of this decrepit old building for about half an hour while our pet was really sick and dying, then they took us into the back room and left us there for about another half hour...when we arrived we were the only people there so there was no reason to make us wait so long. When I went to look out the door to see where the vet was, she was walking around talking to the staff very casually and going in and out of the back room. When she finally came to see our pet, she had no idea what it even was..she actually told us she had never even heard of it before. The only reason we went there was because they were the only place open that told us they had a specialist and our pet was in a bad way so it couldn't wait..if it could have we would have left. She went ahead and treated our animal, we stupidly thought even though she didn't know the animal that she had even the slightest bit of basic animal care knowledge. She gave him a few shots and charged us a ton of money..our pet died that night. After this experience I have talked to several other people that have taken animals there and to the south location as well who had their pets die after they treated them even for the simplest things. They also won't let you get away without trying to sell you every imaginable thing they can. I have no idea how this place is even allowed to operate, and who knows how many countless animals they have murdered. When you see the good reviews here, keep in mind that the employees are allowed to review as well. Pros: none at all Cons: greedy, poorly educated liars! more

Great Doctor 1/11/2009

I took Katy to be seen. The doctor was thorough and explained a lot to me. They took care of her pretty quickly. We did spend some time there but it was from the doctor being in the room going over everything with me. Overall, I liked the staff and everything. more

great doctor, great hours, great staff 11/7/2008

Always great! Late hours. Love the staff. Some have been there for many many years. They know who I am each time. They take great care of my pets. Pros: great staff - great hours- great doctors more

Caring vet and staff 11/6/2008

I had to put my ""Norma"" to sleep. She was battling cancer. It was a very hard time in my life. The doctor spent so much time with me on all options and even made me right about all decisions we had to make. I would trust all of my pet's lives in her hands. When the time came, I was crying like a baby. She gave me tissue and gave me all of the time I needed. Dr. Wadhwani even got a little choked up. She really CARED!!! Everyone should go there! Pros: Caring Cons: can't think of a thing more

BEST VET IN AUSTIN 11/6/2008

I have been a client for years at this place and recently went to her other location. I always get exceptional care. They totally take care of my pets. Someone is always cleaning so it smells fresh and everyone that works there asks me how my babies are doing. I will never change!!! Pros: EVERYTHING more

Great care for my pet 10/21/2008

Dr. Wadhwani and her staff just saved my dog. I was worried about her not acting normal so I took her in to see the doctor. The doctor looked at my dog and gave me her recommendations. We did the tests she said was needed and they found out what was wrong. I am happy that my kids will have their dogs for a few more years. I really appreciated all of their work and care! Pros: really good care Cons: busy more

Run away if you love your pets 1/8/2008

This clinic charges outrageous prices for little care, the clinic itself is dirty, and the attitude of both doctor and staff is cold and uncaring; rather than a person you feel like income. While I was being seen someone came in with a cockatiel in a box asking what to do with it, the family had rushed in asking for aid. She set the box aside and the bird was suffering inside while she ignored it!!! You'd be better off finding another doctor. Cons: Everything else more

High charges for No Care 11/23/2007

I took my bird to this office for a routine bird health issue. (Another vet on staff treated my bird, not Dr. Wadhwaani, but that vet is not listed on any website I could find, including the clinic's own website.) \r I specifically wanted an avian vet. I agreed to a $100 deposit for the initial exam & incidentals. Then they called & said that a skin culture was needed for another $150. I reluctantly agreed to the add'l charges, as this is alot of money for my family, but I wanted help for my bird. When I picked up my bird, the charges were well over $600!!!! There was a $375 charge for a procedure that I DID NOT APPROVE OR CONSENT TO. I had to pay it or they would not let me take my bird home. (My dog's vet always gives me a list of charges in advance & gets my approval on any changes.) \r \r When I complained later, they refused to refund the excess charges. And to make things worse, for all the money I spent they did not help my bird even one tiny little bit, even though they are supposed to be bird specialists! I'm going to have to take him elsewhere to get help.\r Cons: the place is beyond filthy; reeks of urine more

Ridiculous charges and an uncaring staff 7/2/2007

They advertise affordable prices and then charged us significantly more than the emergency hospital which is usually two to three times as much as any other vet. Not to mention that they were more expensive for half the time of care. I called to express how unhappy I was about the billing situation and the receptionist hung up on me and didn't even bother to try and listen! And I was actually trying to be very nice and calm and not come off as rude. Additionally the doctor's recommendations probably would have left our dog dead if we hadn't taken her to the emergency hospital. The doctors don't have any passion for the animals they work with and the receptionist obviously doesn't understand that part of her job is customer service. Very unhappy with this place... save your pet and your wallet from the stresses of this dump. Research Pet and Bird Clinic is only 5 minutes away and offers a much better facility, friendlier staff, and better prices. Pros: some of the vet techs were friendly Cons: Awful receptionist, doctor, facility, and prices! more

Very expensive 1/21/2007

I paid so much just to get 8 minutes with the doctor. She is always pressed for time and you are just a number for her. I had spend thousands trying to get my dog skin clear, with no results. Beside, the waiting room is smell bad. Pros: good location - easy to find, good hours Cons: no personal attention more

Nothing like a healthy dog in Austin 5/29/2006

I brought my very sick dog to the clinic and had a healthy dog a few months later. I was referred to this clinic by Saba's trainer. They took some time to figure out what was wrong with him. Definately a cautious approach to pet care. I never felt like they tried to over treat or recommend options that are not worthwhile. Saba was treated for heartworms, intestinal worms and was neutered. BTW, he came that way when adopted and his condition was a result of neglect from a previous owner. I believe the docs and staff were very responsive. I have a healthy happy pooch now thanks to their care. Thanks. Pros: Very Responsive, Great Hours, Caring more

Always a great experience! 2/24/2005

I have never had a bad experience with Dr. Wadhwaani, she has always put my dog's health first. In fact, instead of my suggested dental cleaning for my dog, she suggested we put her on food that would clean her teeth without having to put her under. My aunt is a vet in friendswood and referred me to Dr. Wadhwanni, she went to school with her and assured me my dog would be very well taken care of. I've always placed complete trust with Dr. Wadhwaani and would recommend her to anyone! Pros: Availability, Friendly Staff, Open seven days/week more
< Previous 1 Next >
Owner Message
  • Hi. I am the owner of our clinics. I was born in India. My family immigrated to the United States in 1976 when I was 11 years old. Since then, Texas has been my home. I did my undergraduate education at Texas A & M University and received my veterinary degree from the Texas A&M College of Veterinary Medicine in 1990. I moved to Austin, Texas to practice medicine. After working as an associate veterinarian for 2 years, I purchased the clinics from the previous owner. You may see my cat Little Kitty running around the clinic from time to time.

Additional information
  • Hours: monday: 07:00-18:00, tuesday: 07:00-18:00, wednesday: 07:00-18:00, thursday: 07:00-18:00, friday: 07:00-18:00, saturday: 08:00-18:00
badge