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Walter's Auto Sales And Service, Inc

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3213 Adams St./Auto Center Dr
Riverside, CA 92504

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(951) 688-3332
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Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Reviews
( 254 )
( 3 )
( 3 )
( 0 )
( 4 )

Best

I went to Walter's for their Waltoberfest Sale and got the sweetest deal in the world!!! They have a nice selection of cars that are reasonably priced. I got a black Merce...

Worst

I just purchased my amamzing New Mercedes from vincent troncoso at walters Mercedes. It was by far the best sales exsperience I have ever had. Very smooth no pressure and I got th...

Fast and friendly service 5/26/2011

"I" purchased my Benz (let me stress"I" not hubby). I don't like dealing with sales people I think they talk to much $#!* but I did love chatting with the Fin, Mgr. Wayne Molter, what a genuine funny man, need more of them in this world. I purchased that car in under 2 hours WOW!! No small prints, no hidden agendas, no lies... plain down right to the blue book. So if you are in the market for a new or used Benz come visit Walter's Mercedes Benz!!! whooa-Whoo more
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Real People, not just salesmen 5/24/2011

I guess it's a hit or miss, looking at the other reviews. I had an extremely good experience today with the service department, and I can't say that I have ever had a good experience at a dealership (well, except for Saturn). My SL500 was having issues with electric consumers being offline, and the smart key not being very smart. I thought I would probably have to replace my rear battery, possibly get the alternator or other electrical systems fixed and/or possibly a new key. The extremely friendly staff quickly saw that it was just the key battery that needed replacing. (I did test that, but I guess it needs to have an absolutely full charge to work. And it turns out my electric consumers being offline is a normal problem when you don't drive often.) So they just charged me $7 for the battery and I was out very quickly. I wasn't there long but felt like they weren't going to rip me off. With everything else I thought I was going to have to pay for, they could've easily done so. I will definitely be going back. more
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No complaints. 5/11/2011

Great Service, Friendly staff, no complaints. Keep up the great work. more
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I had an extremely good experience 5/5/2011

I had an extremely good experience today with the service department, and I can't say that I have ever had a good experience at a dealership. more
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My service advisor was exceptionally good. 5/3/2011

Gerald Corona my service advisor was exceptionally good. Unfortunately I know owning a Mercedes service repair is very expensive. During these economic hardships my leaning is toward selling it. There should be more of a discounts given for repair service or optional payment plan. more
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Extremely good experience 4/26/2011

I had an extremely good experience today with the service department, and I can't say that I have ever had a good experience at a dealership (well, except for Saturn). My SL500 was having issues with electric consumers being offline, and the smart key not being very smart. I thought I would probably have to replace my rear battery, possibly get the alternator or other electrical systems fixed and/or possibly a new key. The extremely friendly staff quickly saw that it was just the key battery that needed replacing. (I did test that, but I guess it needs to have an absolutely full charge to work. And it turns out my electric consumers being offline is a normal problem when you don't drive often.) So they just charged me $7 for the battery and I was out very quickly. I wasn't there long but felt like they weren't going to rip me off. With everything else I thought I was going to have to pay for, they could've easily done so. I will definitely be going back. more
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Exceptional Service 3/31/2011

Exceptional service by Art (mechanic, don't know his last name), who drove around with me in my car for nearly 30 minutes trying to reproduce the subtle problem I had. more
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Mario Torres was very professional 3/3/2011

Mario Torres was very professional, knowledgeable, and polite. He answered all my questions, and my car was ready when Mr. Torres said the work would be completed. When I schedule the car for it's next servicing, I will be requesting Mario as the service advisor more
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She is awesome 2/10/2011

Stacey is so pleasant and wonderful, she works with her customers, and makes them feel at ease with our cars in her hands. She is awesome and so is the service!!! Thanks again! more
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Extremely pleased with everything 1/20/2011

I was extremely pleased with everything about our sales agent, Kevin Bolten. He was very knowledgeable, answered every question we had, took his time with us, he didn't pressure us in any way, he was very polite and understanding. I can't say enough about this great experience. Usually I never go to a dealership because of past experiences, this time was completley different. My experience with Kevin has changed my thoughts about dealerships. I loved the professionalism shown at Walter's, and it seems the main objective there is make sure the customer is happy, that's what customers like to hear. If I am ever lucky enough to purchase another Mercedes, I will look Kevin up!! more
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Knew exactly what I wanted 1/20/2011

Very professional job done by the service manager. He knew exactly what I wanted and provided the best recommendation based on my vehicle condition. I will definitely consider you guys for my next service. more
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Outstanding 1/13/2011

Two days ago I purchased a 2003 SL 55 AMD from Walter's Mercedes Benz. Bob Murray was my sales representative.Bob was outstanding in helping me understand all of the features of this complicated car. He walked me through the performance capabilities and electronics. Bob was attentive throughout the negotiation process, helping me with my trade in and the purchase of the SL. The short of it is that I am very satisfied with Bob Murray's excellent assistance in purchasing this vehicle. I previously purchased a 2004 E500 and have found Walter's auto group to be an excellent sales and service center. more
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Excellent Assistance 1/4/2011

The short of it is that I am very satisfied with Bob Murray's excellent assistance in purchasing this vehicle. I previously purchased a 2004 E500 and have found Walter's auto group to be an excellent sales and service center. more
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Outstanding Service 12/29/2010

Thank you for your outstanding service yesterday with the purchase of our C230, it is so nice to do business with people who care about what they do. more
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Superior Customer Service 12/28/2010

I just wanted to let you know about the superior customer service we received from Sarina Sena. We had come to Walter's for a "check engine" light and she made an otherwise bad situation into a good one. She explained everything in detail and was more than willing to answer our questions. Sarina was very helpful and nice. I will definitely come back to Walter's for service because of how well she treated us.I also want to thank Rob Deck for our good will repair. Though the problem did not have anything to do with Walter's, you all helped us anyway. I will continue telling my friends and family about how great Walter's Mercedes Benz is. more
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Satisfied Customer 12/23/2010

Again, thank you very much from a very satisfied customer. more
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I will certainly recommend you 12/21/2010

If I know of anyone that is looking for a Mercedes Benz, I will certainly recommend they contact you. more
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You all are amazing 12/16/2010

I would like to thank Ted, Paul, Steve, and Michael for everything they have done to make me a "Happy" customer. I will not mention the whole story, but all of you know what had occurred. I don't know how may dealers would have done what Walter's Mercedes did. As far as I'm concerned, you thought "outside" the box to find a solution to the situation I was in....I can't thank you enough, all of you are amazing. more
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I will be back 12/14/2010

My service advisor, Mario Torres, was exceptional. He went over and above any other service advisor I have ever had dealings with in taking time to explain and discuss the services that were required for my car. Mario exemplified a "service excellence" attitude that seems to be quite rare these days, he made my visit to Walter's a very pleasant experience. This was my first service experience with Walter's and based on the way Mario took care of me and my vehicle, I will definitely be back. more
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Courteous and helpful 12/10/2010

I live in Capistrano Beach, CA, and I am not a regular customer of Walter's. I had an emergency and did not have a scheduled appointment, but Sarina Sena greeted me immediately and began to solve my problem. Everyone that I had contact with was courteous and helpful. It's obvious that you invest a lot of training in your people, and it's working for you. I look forward to recommending Walter's in the future. more
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Additional information
  • Hours: Sales Department Mon - Fri: 8:00 - 9:00 Saturday: 9:00 - 7:00 Sunday: 10:00 - 6:00
  • Neighborhoods: Presidential Park
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