Walser Honda

We purchased our 2008 Honda Accord from Andy Krauss,we had the best experience,Andy had a car ready for us to look at,he explained everything in detail,was very patient and made us feel like he was in no hurry,we spent a few hours with him,and we couldn't have asked for anything better,he did a follow up call to make sure my drive home was good,I highly recommend Walser Honda,and especially Andy Krauss,and the 08 Accord that I absolutely love!!! Thanks Andy and Walser Honda!!!I will definitely be using Walser Honda for any future vehicle purchases and Andy too!!! more

I recently purchased a 2009 Toyota Yaris from Andy at the Walser Honday Used lot. He spent the better part of 2 days with me, since I came to check cars out before I was ready to buy. He listened to the price range and didn't show us anything that we couldn't afford, and was very helpful in answering all of my questions, since I'm not really a car expert. I love the perks that come with buying my car from Walser--car washes for a year, a gas discount, etc. Andy has checked up on my to make sure everything is going well, and the first day I showed up to use the car wash, he wasn't there, and someone else not only helped me get my account set up, but also went through the car wash with me so I would know where to go. I will be back to Walser whenever I get another car (hopefully not for a long time, since I love this one so much!). more

3 days or 300 hundred miles" is a marketing trick. If you buy a car from Walser and you find out the car needs work after you drove it off the lot - 1. They will not fix it 2. If you bring that car back and get another one - you are stuck with the second choice regardless of what the problems might be. The policy ONLY applies to the first car (even if you bring it within the three days of the purchase of the 1st car). So technically it's like a lottery and if the second ticket doesn't win - you are out of luck. I have taken the policy wording all the way up to the GM and that achieved absolutely nothing. I am not even going to tell you how many phone calls I had to go through to try to get this resolved and how nobody at Walser ever calls you back once you buy a car from them. I don't know if it has ever happened to you anywhere else but at Walser I was told by a manager that he feels there is no need to talk to me and that the issue has been resolved through one of his employees. Mind you i bought a $17000 car from them and I got to talk to the manager once. I encourage you to not buy from Walser as they fail to meet customer's needs at every step at every level once they have your money. Plenty of other dealers out there. more

For what it's worth … we're new to MN, but we're also 45+ yr veterans when it comes to paying for automotive services. So, after having an "Exceeds Expectations" 1st experience last week when our Civic was serviced at Walser Honda, we decided to bring in our Acura for routine maintenance this week. This time, I asked my spouse to join me. Why? Because, I don't think that she totally believed the description of my initial experience at Walser. So what happened? All I can say is that on the way home, I just listened … to why we should buy our next vehicle at Walser Honda. I agree and we can’t wait. more

Received great service from Blake, Dan, Mitch, and the service department. Asked what was important to us and showed us only vehicles that met our needs. I am a satisfied customer and would recommend this dealership. more

Bought a used car from the walser Honda Used lot in Burnsville. Lauren, our sales associate was incredible! She was helpful, informative, non-pushy, and efficient. We had our 3 kids along and they really helped us out with them too. Financing went smoothly and we were out of there in less that 4 hours. They were more than fair with the trade value of our old car. Would really recommend this place! more

We're long time Honda and Acura owners and recently moved from out of state to Apple Valley. When our aging Civic needed some professional attention we decided to try out Walser Honda in Burnsville. Our 1st experience could not have any better. Even as lovers of Honda products, you exceeded our expections. Thank you and we can't wait to buy our next vehicle at your dealership. more

The no-haggle, full customer service sales atmosphere is one that I'll return to! I purchased a used vehicle and was treated to great service by Jesse Rimpila and his entire team. I had many questions and he was able to educate me about the options available and help me navigate the entire experience - he sold me the "Walser Way"! Thanks to Jesse & the whole team. -Sharon Oak Grove more

My car purchase was a pleasant and efficient experience at Walser. Lou, the customer specialist; Mike, the business manager; and Randy, the Used Car Sales Manager, were very professional and made finding my new car a great experience from start to finish. more

Blake Nelson helped us find out latest vehicle purchase initially through phone calls. He kept us informed of an incoming vehicle that matched our criteria and let us know when it was on the lot ready to look at. We were so pleased - it was exactly what we were looking for - and after the test drive, we bought it! Blake was so helpful, patient, and knowledgeable. We've been so pleased with our experience with Blake and the entire Walser Team! more

I had the most painless car buying experience. My salesman, Lou Sweep, was able to answer all of my questions and find me the car I was looking for. The financing was done quickly as well, thanks to Mike Deaver. And Randy Fox ensured that all of my concerns were met. I will definitely be purchasing my next car at Walser as well. more

i bought a new car with the special promotion AND i got a free bike for turning in my less-than-beautiful car! Amber Neubauer was my finance manager who was very sympathetic to my concerns as it was my first huge car purchase. The other sales people I worked with as well were Amen Ishal and Jessica Gentz, very friendly and helpful people! more

We purchased a used Lexus in May 2011 and had a great experience. Andy Krauss went above and beyond to make sure we selected the right vehicle for us, and we couldn't be happier. We never felt any pressure (very much unlike some other car buying experiences) and got what we felt was a very fair trade in. The financing also went very smoothly and quickly and Dan was great to work with in that regard. Highly recommend Walser Honda! more

Jeff Holmquist & Team were great! Jeff and I had an email conversation going that was very helpful. We then decided to go ahead and see what a trade-in might look like for our current Honda. We had a great experience. The process was easy, the team was helpful and respectful of the time my husband and I needed to talk and make a decision. Once we decided the team sprang into action and we were quickly approved, educated about the car and sent on our way with a brand new car at a great price. I've always thought of getting a new car a painful experience and this was far from it. Great team down there at Walser Honda. Thank you! more

Billy at Walser Honda in Burnsville helped me with a trade in from my Honda Accord to an Acura MDX. He took time to help me find the perfect car that fit my needs and I got a very fair trade-in value on my Honda. He made sure everything was perfect with the MDX as well. I will always recommend Walser Honda of Burnsville! They truly take care of their customers. more

I recently purchased a used 2008 Honda Accord from Walser Honda in Burnsville. This was my fourth Honda bought from this location, two since it became a Walser dealership. My wife and I have owned seven or more Honda vehicles, and two of my siblings families drive them now too. Roger Malley helped me with my most recent purchase. He was honest and straight forward when I was looking to get into an Accord, as my family was outgrowing my '07 Civic. My wife already drives a Pilot. I wanted to purchase an Accord right away, but he helped me decide to wait because he knew I really wanted a silver car with black interior. The cleanest car that was in my price, mileage and year range was gray. After convincing me to wait a couple of weeks, as their inventory moves quickly, I ended up going from looking at a '08 LX P (Premium) to purchasing an '08 EXL for only $450 more! Crazy as it seems, it looked just like the one I cut out of the catalog and pinned on my wall a month before this happened. I have had all of my service work done at Walser Honda, so I earned extra money off the purchase price with my Walser Rewards Points. Kirby and the other friendly people in the service department are always dependable to be right there when I pull in for service. The cookies, coffee, tv and several free to use computers with internet are there for you when waiting for your car to be serviced. It's a lot warmer and comfortable than when I used to get my oil changes at Jiffy Lube. Plus they wash your car! I have enjoyed the free weekly car wash with my Walser Rewards also. If I had to do it all over again, I know I would find the best prices at Walser Honda. I verified it several times when searching on carsoup.com and cars.com. Roger Malley took care of my purchase and I know I can count on Kirby and the service staff to keep my dream car going for the years ahead. more

We purchased two vehicles from Walser and have found them to be great to deal with. Easy car buying experience and awesome service department. Have and will continue to recommend them to our family and friends! more

All personal at Walser were terrific. Adam, Jim, and all the guys were helpful and made my buying of my new car easy, fun and professional. I would recommend Walser Honda to anyone looking for a far and pleasant deal. They knew what I wanted to spend and guided me to the best car and deal for me. I would come back to Walser again. Leila Champ, Rosemount MN more

Looking for a new used vehicle, I tapped into some sites on the Web and found one that appealed greatly to me, and at my price, at Walser Honda. When I drove out there, Bill Schulteis took me in hand and showed me the vehicle, worked out the deal with forthrightness, humor, courtesy, and the resourcefulness I needed. He continued to maintain contact after the sale to make sure things are all right. It was the first dealer I visited, it was a good experience, and I"m fully satisfied. I would definitely go back to Walser Honda because of it, and, indeed, we're thinking of looking at a second vehicle for the family soon. more

We had a great experience with Jimmy Bui - easiest time ever buying a car. more