W.C. Winks Hardware

As a property manager I have been shopping at Winks for years. Instead of shopping around, I've found I will save myself a lot of trouble by just going to Winks first. I'm not sure what this last lady is talking about. First of all floor registers are sold by the cut size in the floor. All that is necessary is a common knowledge of being able to measure a hole in the floor. I suppose if this simple task can't be done then this lady needs a contractor. Their return policy is clearly spelled out on every receipt given and it is not unreasonable for a company to stick to their policies. On a lighter note, this is the best hardware store I have ever been in. The employees are incredibly knowledgeable and always do their very best to help you with whatever you need. If ever there is something that I need for a project I know I can find it at Winks. Wonderful people, wonderful store, five stars. Keep on doing what you are doing Winks. more

So this place seems pretty great from the outside... Small hardware store, possibly family business, but after a few visits you realize why most people dump their money at Home Depot. As a local business owner in marketing, I know what it takes to stand out. These people sold me a floor ventilation cover that didn't fit, and since I lost the receipt a few weeks later when I came in for a return, they refused me even though I explained that I'm a local business, and come to them often. Sorry we have a bad economy is all the said. When I go to Home Depot, I spend far more than I should, because I know I can return anything and everything if I really want to. Not here. Winks, I liked you once, but you've lost me and my business. Please shop at Home Depot a few times and realize what the consumer can get from Corporate America.... I'd rather shop local!!!!!! more

Winks is good in general, having probably one of the best hardware selections in Portland. But, remember that the sales people are just ""sales people"" -- they want to sell product. If you rely on their expertese or their knowledge of the quality of the the products they sell, you will get shortchanged. We were looking for a superior quality star drive 3"" self tapping wood screw to put together some temporary architectural concrete formwork. We wanted a hardened screw that would not break off when removed (my pet peeve with cheap screws made in China). The salesman assured me that the screws we were purchasing were the best. We were in for a rude surprise when we tried to remove these screws -- at least one out of five would break at the junction of the thread to the shaft. We have since gone to Portland Fasteners who sell GRK brand screws and they have performed better than any screw I have ever used, and they are not made in China. We contributed the remaining Winks screws to the ReBuilding Center and have marked Winks as our vender of last resort. Pros: Huge selection Cons: High prices, mix of experience of salespeople more

What can I say. W.C. Winks run a well organized, friendly shop. Winks has great inventory (a lot of the hard to find stuff), good prices, and a knowledgeable and efficient staff. Even when they're packed with customers, they get to everyone in a timely manner. I own a local construction company, and have an account at W.C. Winks. If I call in an order, It's always ready for me at will-call, and the bill at the end of the month is always right on the money. 5 stars all the way. Pros: Customer Service; Inventory; Account services for professionals; Will order what you need Cons: Parking lot is a tight fit for larger vehicles (Full sized truck and Vans), Closed Weekends more

Ask for Keith, he is great! I came from out of town looking for a hard to find item, he was quick and knowledgeable! I think he is single too! more

I was afraid Wink's might lose what made it special when it moved over the river, but my worries were for naught. Same great staff, even more stuff. If you haven't been there before, go. You don't even have to know what it is you ared looking for...the great people at Wink's will find it for you. They have solved so many strange problems for me....there is no substitute! Pros: incredible service, huge inventory, good parking more