Vigilante Plumbing, Heating And Air Conditioning

Picking a plumber is never easy. There are so many businesses out there and sometimes looking for the best price isn't the smartest move. While discussing a plumbing issue someone recommended Vigilante plumbing. I checked out their site and was impressed. Yes! The girl who answered the phone said something along the line.It's a wonderful day, how can we make you smile?After a 3 minute phone call I was told a technician will stop by in about 2 hours. The technician showed up on time but I was not home (I had to pick up my daughter from school, small emergency). The lady from the office called and I thought I would have to reschedule but to my surprise the guys offered to wait until I made it home (20 minutes late). I paid a fee for the estimate. Both men (technician and assistant) explained every issue and the solution. They spent approx 1 hour with me answering every question (even the silly questions). The guys did not seem rushed, and I certainly did not feel pressured. The price was a little out of my range so I paid for the estimate and told the guys I would call if they were needed. After receiving a few more estimates I decided to go with Vigilante something about the two guys just felt right. I called the office and scheduled an appointment for the following day. The work was completed in the time frame given. While fixing the initial problem the assistant noticed a potential future issue after a brief discussion I agreed to let the guys repair it. I had to leave to pick my daughter up from school and by the time I came back the guys had the entire area CLEAN. They wore these blue booties the entire time so they did leave footprints or dirt. Both guys had cleaned my bathroom like a professional. I was completely shocked my tub, floor and walls were spotless. When I questioned the guys they said their job was to leave the area in the same condition from when they started, it should not have looked disturbed. The money paid was well worth it. Whenever someone mentions a plumbing problem I always recommend Vigilante. By the way the estimate fee was deducted from my balance due which was nice. The Vigilante technicians were two of the most professional, kind and patient workers I have ever dealt with. I hope this review helps. Most people complain on these sites but this company deserves a good review. Vigilante delivered on every promise they made. I am very happy with the service they provided. They met and exceeded every expectation I had. more

Picking a plumber is never easy. There are so many businesses out there and sometimes looking for the best price isn't the smartest move. While discussing a plumbing issue someone recommended Vigilante plumbing. I checked out their site and was impressed. Yes! The girl who answered the phone said something along the line.It's a wonderful day, how can we make you smile?After a 3 minute phone call I was told a technician will stop by in about 2 hours. The technician showed up on time but I was not home (I had to pick up my daughter from school, small emergency). The lady from the office called and I thought I would have to reschedule but to my surprise the guys offered to wait until I made it home (20 minutes late). I paid a fee for the estimate. Both men (technician and assistant) explained every issue and the solution. They spent approx 1 hour with me answering every question (even the silly questions). The guys did not seem rushed, and I certainly did not feel pressured. The price was a little out of my range so I paid for the estimate and told the guys I would call if they were needed. After receiving a few more estimates I decided to go with Vigilante something about the two guys just felt right. I called the office and scheduled an appointment for the following day. The work was completed in the time frame given. While fixing the initial problem the assistant noticed a potential future issue after a brief discussion I agreed to let the guys repair it. I had to leave to pick my daughter up from school and by the time I came back the guys had the entire area CLEAN. They wore these blue booties the entire time so they did leave footprints or dirt. Both guys had cleaned my bathroom like a professional. I was completely shocked my tub, floor and walls were spotless. When I questioned the guys they said their job was to leave the area in the same condition from when they started, it should not have looked disturbed. The money paid was well worth it. Whenever someone mentions a plumbing problem I always recommend Vigilante. By the way the estimate fee was deducted from my balance due which was nice. The Vigilante technicians were two of the most professional, kind and patient workers I have ever dealt with. I hope this review helps. Most people complain on these sites but this company deserves a good review. Vigilante delivered on every promise they made. I am very happy with the service they provided. They met and exceeded every expectation I had. more

I am writing to praise the work of your emplotee Dale Barbieri. You should be proud to have such professionals in your employ. I had Saturday night boiler emergency on March 6. His response was quick, in the time fram he said it would be and he arranged a follow up work on a Sunday that also was done neately and efficientlym as he told us it would be. His demanor was pleasent and professional and I was highly satisfied with his service. Due to this experience, I will sureley consider Vigilaante first with my next plumbing/ heating needs. more

I am writing to praise the work of your emplotee Dale Barbieri. You should be proud to have such professionals in your employ. I had Saturday night boiler emergency on March 6. His response was quick, in the time fram he said it would be and he arranged a follow up work on a Sunday that also was done neately and efficientlym as he told us it would be. His demanor was pleasent and professional and I was highly satisfied with his service. Due to this experience, I will sureley consider Vigilaante first with my next plumbing/ heating needs. more

I had a great experience with this company. I had a water pipe burst in one of my buildings late at night. I called the 24 hour number and was quickly helped by this company. They helped me shut off the water to stop the damage and had a plumber at my building with in 20 minutes. A big thanks to Vigilante! more

I had a great experience with this company. I had a water pipe burst in one of my buildings late at night. I called the 24 hour number and was quickly helped by this company. They helped me shut off the water to stop the damage and had a plumber at my building with in 20 minutes. A big thanks to Vigilante! more

I had my furnace repaired by Vigilante Staten Island Heating Company and was very impressed. The customer service was excellent, and the man that did my the job was very good at what he does. I appreciate good service and thank you for providing me a pleasant experience. more

I had my furnace repaired by Vigilante Staten Island Heating Company and was very impressed. The customer service was excellent, and the man that did my the job was very good at what he does. I appreciate good service and thank you for providing me a pleasant experience. more

Technician was a wonderful gentleman, someone you never want to loose. He made me feel very comfortable, thank you, thank you, thank you. more

Technician was a wonderful gentleman, someone you never want to loose. He made me feel very comfortable, thank you, thank you, thank you. more

Great job! Tech went above & beyond. more

Great job! Tech went above & beyond. more

Technician did a great job, I was very happy! more

Technician did a great job, I was very happy! more

The good: Prompt pleasant plumbers. The bad: They are either incompetent or scammers. The cold water in my shower was running constantly. Vigilante came in, charged $300+ trying to replace the valve to no avail. Then claimed the entire unit had to be gutted and replaced at a cost of over $1000. My uncle came by afterwards and after he was done laughing at me for paying $300 in the first place, he replaced the valve's washer in 15 minutes and fixed the problem. more

The good: Prompt pleasant plumbers. The bad: They are either incompetent or scammers. The cold water in my shower was running constantly. Vigilante came in, charged $300+ trying to replace the valve to no avail. Then claimed the entire unit had to be gutted and replaced at a cost of over $1000. My uncle came by afterwards and after he was done laughing at me for paying $300 in the first place, he replaced the valve's washer in 15 minutes and fixed the problem. more

Outstanding job. The tech arrived on time, was pleasant, honest, very professional and did a great job. She will definitely refer us to her friends & family in the future more

Outstanding job. The tech arrived on time, was pleasant, honest, very professional and did a great job. She will definitely refer us to her friends & family in the future more

Techs were wonderful, they were great hard working guys! more

Techs were wonderful, they were great hard working guys! more