Veterinary Center On Main

I have been going here for 1 year & see Dr. Monn. Though there is always room for improvement, I am extremely happy with her as my vet. She reads up on the latest treatments used. Her bedside manner is awesome and she does not rush at all. Their prices are more affordable than any other vet I have been to in this area. The clinic is always clean, the waiting area spacious. There are some very nice receptionists & techs, but just a few that are not quite as great. I try to think of the care Dr. Monn gives, & that overshadows it. I will ONLY see Dr. Monn, I did not find Dr. Heule to be as interested or knowledgeable about my dogs illness as she is, he did not have any advice in a visit when I was very concerned, only said to have my dog lose weight. I do know of many people who are happy with him. If you are not happy with your vet, I suggest trying Dr. Alana Monn! as far as other reviews, I order online prescriptions and they have no problem with it. And like I said, most people there are great, there might be 1-2 that are just ok and could improve! more

I've brought my two dogs to Dr. Huele for over 7 years now and every time I go there he and his staff have been fantastic...friendly, professional, knowledgeable and reasonably priced. I have never had a bad experience here. In fact, there is a vet 1 mile from my house but instead I drive10 miles just because I feel he and his staff are superior. more

Although this clinic has had mixed reviews, I have to say it is the best I have seen. After moving from Maple Grove to Osseo, I switched to this location and was very satisfied. My old vet was very judgmental, awful to his staff, and tried to push any and all medications on my cat and made you feel bad if you did not (maybe could not) purchase. I thought they would all be similar until coming to Veterinary Center on Main. The entire staff has your pet's best interests at heart. Necessary medications are explained well. They also realize that cats can be outdoor animals as well and do not guilt you into keeping it indoors. I will continue to visit Dr. Huele for all my veterinary needs and highly recommend this clinic for pet owners in the area. more

We have been taking our dogs to Dr Huele for 7 years now and they are very friendly and compansinate. We lost a dog when she was only 2 and Dr. Huele worked closely with us and the UofM to figure things out, they even sent a sympathy card. One of our other dogs had cancer and they understand that we freak out at the sight of anything wrong and will squeeze us in for last minute appointments. As a bonus, they have very competitive pricing.\r \r I don't understand the comment about the meds either, they don't care where we buy our meds from, they just ask that we let them know that we have them so our dogs remain as healthy as can be. But, they match all prices so it's easier to get them from the vet anyway.\r \r more

Would never go to this place again. Horrible! Insensitive,rude,no bed side manner, Everyone that works there from the front desk person down to the docters nurse. Spent a boat load of money and didn't even talk to the docter. Will never be back and if this docter doesn't do something soon about his staff he will be out of business. Unless maybe he acts like the rest of them. Sham on them. Lost a customer! more

I've had multiple pets throughout the years and have gone to multiple vets as we've moved about. \r \r There are some pretty crappy vets out there - and Dr. Heule is NOT one of them. \r \r Contrary to one of the reviews here, I had a sick dog many years ago. The medicine was extremely expensive and I searched high and low for the cheapest options - including buying from Canada and other internet sources. Dr. Heule NEVER discouraged me. Instead, he laid out the pros and cons of every method. \r \r Also, my dog's illness was pretty rare - and deadly. Dr. Heule took the time to research and properly diagnose the disease. He did so in a timely manner and we managed to save the dog. \r \r My only issue is that the person who answers the phone has zero personality. I've been going to Dr Heule long enough to know she has a great heart and cares, but her phone skills need serious work.\r \r I HIGHLY recommend Dr Heule and his staff. He is a good doctor and along with his staff, they really do care. more

Be very careful with these clowns. You can not trust them. My family had been going there 25 years and now we are done. They get very mad if you don't buy their medicines from them and you do so over the internet. They will block you from getting meds your dog needs. Very selfish. Sad that after 25 years they are more worried about money than customer service. Please be smart about using them - they do not deserve your money and time. Pros: Not Much Cons: They will try and take you for every penny! more

The only thing I guess I did not care for was the fact that they don't have an overnight staff for declaws. EVERY Vet I've called to get quotes, they all keep animals that have had a declaw overnight. Other than that, I really like bringing my cat there. Very friendly staff and very sweet and professional to my cat. Pros: Staff is VERY nice to the animals and owners more

I have been bringing in my cats for at least 5 years, and all of the staff has been just wonderful. When Boris and Tick are at the vet, they are treated like royalty. The people there really LIKE the animals they treat. The cats are treated as though they were pets, not just clients. You guys are the absolute BEST! And thank you for all you do for my cats. Pros: Great people, waiting room is nice, clean and friendly atmosphere Cons: Sometimes getting out of the lot is difficult, but there is a sneaky back way if you look. more

We have been very happy with the care Dr. Heule and his staff have provided our pets over the past 10 years - we wouldn't think of going anywhere else. We've always been treated with respect and the care they provide is above and beyond anything we've experienced anywhere else. When our oldest dog had to be put down, the entire staff came in to say goodbye to him, since they just loved him. The knowledge and advice Dr. Heule has provided our family has been excellent. \r \r We love our vet! Pros: Respectful service, get knowledge, love of animals! Cons: Can be a bit difficult turning left out of the parking lot during rush hour more

The Veterinary Center on Main offers fair animal care. At times they were ok at interacting with my pets which is very important to me. \r I am concerned about their customer service, including the ill comments recorded about me in my pet's permanent medical records. Dr. Heule changed the subject when I, repeatedly, attempted to talk about/resolve the (medical) situation surrounding the ill comments. Regardless, there certainly must be other ""in-house,"" more appropriate, places for these comments if they are truly necessary. This adds no value to the health of the pet. \r Pros: Audrey was understanding & helpful. Cons: Overall, poor customer service in working with upset clients and sick pets. more