The Veterinary Center on Main offers fair animal care. At times they were ok at interacting with my pets which is very important to me. \r
I am concerned about their customer service, including the ill comments recorded about me in my pet's permanent medical records. Dr. Heule changed the subject when I, repeatedly, attempted to talk about/resolve the (medical) situation surrounding the ill comments. Regardless, there certainly must be other ""in-house,"" more appropriate, places for these comments if they are truly necessary. This adds no value to the health of the pet. \r
Pros: Audrey was understanding & helpful.
Cons: Overall, poor customer service in working with upset clients and sick pets.
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