Value Van And Car Rental

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43 Progress St
Union, NJ 07083

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(908) 364-2869
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Value Van And Car Rental - Union, NJ
Value Van And Car Rental - Union, NJ
Value Van And Car Rental - Union, NJ
Value Van And Car Rental - Union, NJ
Reviews
( 63 )
( 17 )
( 1 )
( 4 )
( 1 )

Best

Rented a van from here, very satisfied.

Worst

The rental was in great shape and the service people were friendly enough, what really turned me sour on the experience was how I was dealt with in light of Hurricane Sandy. I ...

Great customer service and equipment 5/1/2012

The staff at locations was great, Manny the individual i dealt with was very helpful and processed my rental very quickly and efficiently. Upon returned to the location I had left my EZ pass inside the vehicle and I was very happy to see that it was secured at the office when I realized and came back for it. So thank you for great customer service. more

above average to excellent 4/24/2012

staff is accomodating, knows what they are doing and off you go more

The rate changed when I pay in store 4/17/2012

The van is good and clean, but the rate was different than what I booked online which is totally unfair. more

Satisfactory 4/3/2012

I enjoyed the experience. There were a few bumps but the manager resolved them pleasantly. I will definitely consider you again for my next rental more

Our rental experience 4/2/2012

The staff was very helpful and good to work with. Unfortunately, the van did not feel too safe when driving it on the highway, 55MPH. It began to shake and felt as if the driver would lose control. We rented this van to transport children to a youth retreat camp and would like to have felt safer in the vehicle. more

Great Experience. Good looking, safe & comfortable vehicle. 3/25/2012

I would not hesitate to use or refer your auto rental service in the future. Everyone was satisfied with the vehicle. From the youngest (with her movies playing) to the oldest (who could sit back and relax) It was clean, safe, comfortable and very handsome. Keep up the good work. more

We have used Value in the past and keep going back. 3/6/2012

Service is good. Disappointed there was no dvd player in mini van as advertised. RESPONSE FROM Value Van and Car Rental: Thank you for your feedback Chonda. We apologize that the DVD player was missing from your minivan rental. Only some of our minivan rentals have DVD players. If you inform us youd like a DVD player in your minivan rental the next time you rent with us, wed be happy to ensure that your van rental is equipped with one. Thank you for choosing to rent with us. We appreciate your business! more

Excellent 2/3/2012

My experience I had was great, I have tryed many rental places and there were always problems. You can't use debt cards only credit (visa), you can only have a certain amount of drivers, the selection of vehicles were very limited and I have found valve auto rental to be the best. No hassel,the vehicle was very clean in great condition and the customer service was great and very helpful and most of all the price was right. They now have a loyal customer more

Excellent Service 1/16/2012

Service provided by Customer Service Rep.was excellent.They were very informative about the vehicle rental contract and the options of the rental.Provided a vehicle that more than served my needs.The vehicle cleaned and well serviced A time of pickup,the Customer Service Rep.was efficient in completing the necessary paperwork in a timely manner. more

A great rental experience! 1/3/2012

Everything was good. The van was fantastic. Next time we will rent the 15 passenger. We want an even better time. All of the vans are roomy. Would reccomend this company to others! more

Impressed with their professionalism! 1/3/2012

We had a wonderful arrangement with Value Van and Car Rental. We were contracted to rent a Van and Value Van and Car Rental was very professional in their service. They worked very efficiently. Value Van and Car Rental provided not only a very good service but an excellent van as well! We were happy with everything we experienced with that company. I found Value Van and Car Rental on the internet. They were close by and had reasonable rates. They were probably the best I had seen in the state of New Jersey if not anywhere. I was impressed with their professionalism and was very pleased with their efficiency! Irene Wilson more

excellent service 12/2/2011

very affordable and friendly customer service. more

Highly recommended... 10/19/2011

..usually I don't write any reviews. But the team was very nice to me, so I kind of have to ;) The car rental is a little bit difficult to reach (avoid rush-hours!), but everything else was AAA. Very professional and nice. Car ok and a good value for money. They even dropped me at the train station after the return. Thanks guys, until next time. more

very good service 9/9/2011

I would'nt go back to another car rental place as long as you guys are in business..... more

It was a lil crazy at first 9/7/2011

I had a nice car for a decent price my cousins couldn't believe it until I showed them the paper work.. but make you all keep this customer in mine cuz I cannot hate on the rates they were great... more

No room for luggages! 9/2/2011

The van was not in a tiptop condition to a point that when you reach 60 or 65/mph the wheel shakes. The gas efficiency was excellent ,the air conditioning worked well so other that that it shakes everything was good. RESPONSE FROM Value Van and Car Rental: Janet, Thank you for your helpful feedback about your recent rental with Value Van. We have serviced your van rental to take care of the wheel shaking that you experienced. We appreciate your business and look forward to better serving you in the future. Thank you, Kelly Spirra more

They were very accomodating. 9/2/2011

They were very accomodating. more

GREAT CAR RENTAL PLACE 7/1/2011

Arrived at NEWARK airport and the rental company had their shuttle pick us up and take us to the rental place - since we were coming in from CA it made our trip so much easier - the staff was friendly. There fleet of cars were very nice and they had all the new models... I highly recommend this place! more

Value 5/16/2011

Excellent value in to rent cars and vans at. more

Value Van and Car Rental is easy to work with and friendly. 5/12/2011

This was my first time using Value Van and Car Rental. They were a little pricier than I would have liked, but everything else was great! I really liked their location, it was convenient to me and if I ever need to rent a van again, I'll definitely go back to them again. They were pretty friendly and provided great information from the beginning. I first spoke with a woman, Juanitta, and she was very friendly and professional and asked what I needed the van for so she could get me the right size. I never felt hassled to make a decision on which van to rent. Brad was the next person I spoke to, and he was very friendly too. He let me know the car was ready. They were very informative throughout the process. All of the vans were new and immaculate. When I got it, it came with instructions on how to drive it which I greatly appreciated. When I brought it back, I tried to bring it back clean, but it was a little dirty with finger foods leftover from the kids, like cereal and crackers, but nothing terrible. Overall, it was a great experience! more
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Editorial
  • Accommodating car rental service also has vans and SUV's.

  • 7/18/2007 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 8am-7pm Sat 8am-1:30pm
  • Payments: American Express, Discover, Master Card, Visa
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