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Turnpike Motors Auto Body

id: 3352585
marker

2550 Berlin Turnpike
Newington, CT 06111

marker
(860) 666-3319
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Main categories:

Auto Body Shop

Related categories:

Other

Reviews
( 466 )
( 74 )
( 6 )
( 6 )
( 5 )

Best

Staff was friendly and accommodating through out the repair process.

Worst

Truck was repaired with regard to the tire BUT additional lights came on the dash when I picked up the vehicle. I attempted to address this but was told that the lights had to d...

None of us want to have an accident, but if we meet with the misfortune we are greatful to have people like those at Turnpike Motors. 7/2/2014

I can not say enough good things about Turnpike Motors, from the professional atmosphere, to the knowledge of the employee's and outstanding workmanship. There is not another body shop that can stand up to their standards. The reporting of the progress on the repairs on a daily bases allows you to keep up with the progress. Thanks again to Dan and the entire staff of Turnpike Motors for a excellent job.. more

Great people, friendly and kept me informed 7/2/2014

Great people, friendly and kept me informed more

Excellent 6/17/2014

It has been a wonderful experience. These guys are professionals. Delivered before schedule. Customer's delight. more

Flawless craftsmanship, flawless service 6/17/2014

I can't recommend Turnpike Motors highly enough. Dan and his team made the whole process seamless. They kept me informed, moved things along smoothly and brought my car back to its original beauty. Simply outstanding in every way. more

good experience all around 6/17/2014

Great body work! My car always looks brand new when I get it back. more

Outstanding! 6/11/2014

Turnpike Motors' staff made every aspect of this otherwise torturous event an extremely pleasant one. Cailyn was the first of bright smiling faces to greet me and get the paperwork started. She also assisted in contacting Enterprise for the rental vehicle I would need. Dan reviewed the condition of my vehicle with me and explained the methods of repair before anything got started. During the process, pictures were emailed for my review of the work as it progressed. I was impressed. Dan called me periodically to keep me abreast of their progress as well (as he said he would). When I picked up my vehicle, I was elated to having it back looking like new. All of the new work was well blended into the existing, just as Dan said they would do. Again I was impressed. Turnpike Motors has demonstrated extremely high professionalism and worked directly with my insurance company, allowing me to be free of the headaches. I will certainly recommend them, and if needed, use them for any other repairs Kudos to Turnpike Motors. Many thanks, Craig A. Smith more

Excellent customer service from start to finish. 6/11/2014

Work was done quickly and effectively - the car looks better than before the accident. Communication from the Service Advisor was daily; the daily posted pictures that assured me what I was being told was absolutely true. When I picked up the car, it was all set and had been cleaned and vacuumed. Great job start to finish. more


very good 6/10/2014

the bumper fit wasn't exactly right but good enough. more

Great Job 5/31/2014

Quick fast and easy. Good work too! They made the process super simple, were done a day ahead of schedule and the work is outstanding. All and all a very good body shop. I was referred to them and I will refer others. more

Excellent 5/24/2014

Exceeded my expectations in every way. more

First rate, every step of the way! 5/2/2014

Excellent work done on car. Lifetime warranty. Knowledgeable staff and ability to watch progress on line. If you ever need to use a body shop, look no further than Turnpike Motors. Highly recommended. more

everything was fine 5/1/2014

It seems like the back tires are squeaky since I got the car back more

Great Communications. 4/21/2014

Turnpike Motors quality, service, and customer care team did a great job handling all our personnel needs. As such, I would highly recommend Turnpike Motors based on the combination of price, quality, and capability to meet our needs. more

Painless Process 4/16/2014

I cannot say enough about Turnpike Motors. The staff was pleasant and professional. They kept me up to date on the process. They gave me a date the car would be completed by and it was. The car looks like new again! more


Satisfied but disappointed. 4/3/2014

Staff is helpful and very nice to deal with. They exhibit very good customer service skills and are genuine. Gives daily updates on your vehicle. Experience was very good and car looks great. Downside to the experience was they need to do a better job on non-insurance repairs with quoting the estimate up front and accurate. Vehicle should be clean and visible to do this. In my case the estimate went up as some of the damage was masked under salt. In a non-insurance job, the first estimate should be the final estimate since the error in quoting cost me out of pocket and it should not have. Insurance job prices can fluctuate as the Ins. Company will adjust with the estimate. I don’t think this was a fair practice. I am on the fence whether I would return however I would suggest cleaning the affected area first. more

Great! 4/1/2014

The service wa excellent. I really enjoyed seeing the daily photos of progress being made on the rapairs! more

was nice to review 3/29/2014

That was good for customers. more

Always a first class experience 3/22/2014

Delivered as promised, superb workmanship more
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Owner Message
  • Turnpike Motors Auto Body in Newington, CT provides professional auto services for all makes and models, including commercial vehicles. We are the only shop in our state qualified to repair commercial vehicles! Our highly trained automotive professionals boast certifications with the National Institute for Automotive Service Excellence (ASE) and I-CAR. We are also certified by most major vehicle manufacturers, so our work is OEM approved.

Additional information
  • Hours: monday: 08:00-17:00, tuesday: 08:00-17:00, wednesday: 08:00-17:00, thursday: 08:00-17:00, friday: 08:00-17:00
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