Triangle Dry Cleaners

I love this place!! Thank you Triangle Dry Cleaners for cleaning our travel hockey jerseys!! Pros: Personal Service, the best more

WORST cleaners I've ever used. They shrunk my shirt. I could have done that myself at home. It's obvious they have no idea what they are doing at this place. And they were not even apologetic about ruining my shirt. Instead, they were rude. Don't ever go here! more

Thank you Triangle Dry Cleaners for always being there for me and my family. We have been a Pickup and Delivery customer for 5 years. You are always going the extra mile for us. I called the owner the other night at home because I forgot to pick up my husbands shirts on Saturday and he was going out of town on Monday with a 6am flight. The owner met me at the store on Sunday after hours and got my shirts for me. You saved my life and my marriage :) Thank you again we love you GUYS!! more

We used Triangle Dry Cleaners in Heritage for pick up and delivery, NIGHTMARE. They were so sporatic with their pick up and delivery....never consistent. I always had to call them to remind them to pick or deliver...then they always had some kid answering the phone who was completely CLUELESS. Finally I spoke to them and they knew I was upset but assured me they would do a better job. Then 2 days later I got a letter from them saying they had discovered we are the only customer in our vicinity and they would no longer provide pick up and delivery. Hmmmm funny to me that my neighbor 2 doors down who also uses them must be in their vicinity and we are not. They have to pass right by my house to get to theirs. One word: INCOMPETENT more

The service is nice two pick ups a week, but the cost is pretty pricey. My clothes are expensive and I have had them returned with stains-not sure if the stains were on there and not removed as the shirts/pants were pressed-but some stains were permanent and caused by the cleaner on some pants and 2 shirts have been damaged -torn pockets. I have recieved numerous pants that were just pressed and starched you can see the lines on the pants that were previously wrinkled pressed over.\r Nothing against Triangle -AS ALL DRYCLEANERS do this. Look over the pants, shirt and press it with starch.\r Overall a good experience but I spend a lot of money there and expect my clothes to be cleaned and pressed perfectly all the time but then again that is fantasy and not reality in this economic downfall. Pros: delivery and pick up is prompt Cons: stains, damage to garments, no dry cleaning more

Thank you for the best cleaning I have received. I had taken my cleaning to you directly after picking up from the cleaners down the street. You removed the stains they could not get out. Thank you and it was also nice that you did this for free to get my business. You now have my business. Pros: Customer Service, Cleaning, Drive Thru Cons: N/A more

Thank you Maggie for all of your support. You have made my life quite easy as I used to have such issues with Dry Cleaners. I am on your Delivery Route and you assisted me with a quick item the other day. Pros: Customer Service, Drive Thru, Best Cleaning Cons: Can't visit with Maggie as I am on Route more

I needed fast cleaning and alot of it done for a Wedding. The Manager was very accomadating understanding my immediate needs. They even delivered my clothes. Thank You Triangle for the GREAT WORK as I am now a customer for life.\r \r Pros: Customer Service, Top Self Cleaning Cons: None at this time more

I've been a customer at triangle for several years now. I've become recently an unsatisfied customer and will not be giving anymore of my business to triangle. Lately they have sent my orders to the wrong location for pickup,stained shirts and I got a voice mail in which ""friendly reminder"" was use 3 times? I think I get the point....I left one pair of pants without pickup for a couple of weeks until I brought some more in. I did over $1000 dollars in cleaning with this place last year alone. Gregs been great, but its always been my experience in a business like this you need to serve the customer and your employees should be competent. The reason I go to triangle is because they provided something my old cleaner didn't, now there's no difference and my old cleaner is cheaper and the clothes are noticeably fresher. Will not be returning. Pros: no burnt buttons,same day service Cons: poor service,pre-pay,incompetence more

it is always a pleasure going to Triangle Dry Cleaners. I visit your Forestville Crossings location to most but enjoy visiting Heritage and Sometimes the Raleigh Plantation one next to Mimis. Each visit is such a nice one because everyone is so friendly. Thank you for not acting like every other dry cleaners I used to go to. Pros: Great work group...and excellent customer service more

I am on your delivery route in Heritage and have been using your service since you opened 3 years ago. I am some what demanding and you guys have always met my needs. Some times even surpassing them! Thank You for all your hard work! I know in this business its hard to please everyone, but do know I am a very satisfied customer! Thank you for what you do and making this very easy for me! Pros: Free Pick Up and Delivery, Easy!! Cons: None at this time more

We've been customers since moving to the Triangle in early 2007. They clearly pride themselves on their customer service, and with good reason. They are friendly, responsive, and generally go out of their way to make the customer happy. I'm quite sure that 99% of businesses could learn from the way Triangle Dry Cleaners treat their customers. They do a good job with their dry cleaning, which is what it's about at the end of the day. They are fast, which is appreciative. Home pick-up and delivery is also quite nice.\r \r So why not 5 stars? We've had a few issues around billing (small mistakes, nothing substantial), and a couple of other administrative mix-ups. Everything was put right once we pointed out the problem, as you would expect. I'm quite sure nothing was done intentionally. Still, it became such a concern that we decided to stop the automatic billing service, preferring to pay after each dry cleaning so we can better monitor the invoicing (they had previously kept our credit card on file for convenience, making it harder to determine if we'd been billed correctly).\r \r I would definitely recommend Triangle Dry Cleaners to others. The overall experience was quite good. Pros: Quality dry clearning, fast service, friendly people Cons: Need more administrative vigilance more

I have approached this owner several times to purchase this business and hope he sees this posting. This gentleman is first class in providing his customers quality and excellent customer service. His ongoing rejection of my offers leads me to believe he is loyal to his customers and employees. I just hope one day he allows me to invest or buy the company outright. Hello Greg, Guess who? Pros: Customer Service and Loyal to employees more

The owners at Triangle Dry Cleaning know how to deliver customer service at its finest! I was leaving to go to San Diego and did not get back into town in time to pick up my suits. I called the owner at home and he met at 9pm so I would have all of the items I needed for my trip. He was extremely friendly and he understands as he used to be a business traveler himself. \r \r The have a quality prodcut with customer service that surpasses the expectation. They deliver to your home and always have your order ready on time. They even have a drive through which is great for families with small children! \r \r Thanks again!! more

I have had a great experience taking my dry cleaning to Triangle Dry Cleaners. I took a few pair of pants to a tailor in Wake Forest, and they took my pants up an inch too short. I couldn't even wear them! Then I went to Triange Dry Cleaners in Wake Forest to have them fix my pants. In a matter of days they fixed my clothes exactly how I had wanted them to be the first time and their service was fast and friendly. Thank you Triangle Dry Cleaners! more

I am a Heritage resident and just love going to Triangle Dry Cleaners. The process is so simple for me who has 2 kids. Pull up to the Drive thru before 9am, hand them my embroidered bag, receive a friendly smile and hello by first name, then return after 5pm, receive another friendly smile and greeting and they even put it in my car. Thank you so much Triangle Dry Cleaners for making one thing (Household Dry Cleaning) easy and simple in my life. Pros: Simple and Easy more

We have used a couple different dry cleaning services in the area. Triangle Dry Cleaners surpasses them all. Our clothes are always ready on time and are done to our specifications. It's always nice to be greeted with a smile and receive good customer service. We also have two smaller children that are always with us, so the drive through is a definite plus! Pros: great customer service and drive through more

Almost any dry cleaner can clean your garments. Given that, I look for friendly, efficient service and someone that makes me feel that they care about whatever items we drop off. The Triangle Dry Cleaners in Wake Forest process my suits overnight and follow my instructions to the ""T"". There are a few cleaners that are closer, but my experience at TDC keeps me returning. Pros: Staff, quality of work. more

Triangle Dry Cleaners is the best bet for your money, for many reasons! Your clothes will be handled with care, cleaned well, and quickly! Greg personally delivered items to our home when they were not ready when we got there! He personally cares for his employees, even helping them out with medical needs on Christmas Eve! When you go to the shop, you will be greeted with a smile and you will be remembered by name on your next visit! This family supports the local community and those in need with tremendous generosity as well. So, this family run business is the way to go! Pros: Customer service, easy in and out drive through more

My husband and I have tried several dry cleaners in the WF area. We were very dissatisfied with other cleaners. Triangle Dry Cleaners by far surpasses all the other competition in the area. The drive up service is fast and extremely friendly. Our dry cleaning is always exactly as we ask for it and always ready on time. The same day service has saved us many times! We have also noticed that MANY of our neighbors use the pick up/delivery service, which we have not used yet, but have heard it is wonderful from many others. The WF location is so convenient and friendly, we have just continued to drop it off ourselves! \r \r Thanks so much to the Triangle Dry Cleaner team for bringing professionalism, outstanding service and a smiling face to the Wake Forest area! \r Pros: friendly staff, convenient location more