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Toyota of Dallas

4.8
91 reviews
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id: 27756920
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2610 Forest Lane
Dallas, TX 75234

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(972) 584-9144
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Reviews
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Best

Worked with Internet fleet manager Hardy Tadlock. Quickly quoted excellent price. Provided outstanding service throughout process. From someone who buys many vehicles this was the...

Worst

Service Dept is HORRIBLE! I took my 4 runner to get new rear brake pads. They should have changed the pads and resurface the brake rotors but they just changed the brake pads. ...

Editorial review from Citysearch 11/15/2012

Andrew Bacon was a wonderful rep. He was straight forward and honest with us. He really helped us out... more
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horrible service dept 2/10/2012

Service Dept is HORRIBLE! I took my 4 runner to get new rear brake pads. They should have changed the pads and resurface the brake rotors but they just changed the brake pads. Needless to say my brakes still Squeaked. I called Ben at the service dept back and he said that it normal, WRONG!! They should not squeak still. I had another mechanic look at them and he said they did not resurface the rotors and that is why they still squeaked. I took my car back in to have them do this and they tried to tell me this was done and there was some spring that needed to be replaced that was causing the problem. Well after i went out of my way to take my car back up there to have them fix their mistake, it was still not fixed! The brakes still squeak! I am not sure if they hire idiots to work there or just SHADY people who overcharge you for a shitty job. DO NOT TAKE YOUR CAR HERE!!!! more
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Quickly quoted excellent price 7/19/2011

Worked with Internet fleet manager Hardy Tadlock. Quickly quoted excellent price. Provided outstanding service throughout process. From someone who buys many vehicles this was the best experience ever. more
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I had a great experience 7/15/2011

I had a great experience at this Toyota Dealership. I got the car I wanted and the price I wanted. more
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best experience ever with the purchase of my new Camry 7/14/2011

Love Toyota of Dallas, best experience ever with the purchase of my new Camry! Service is outstanding too. more
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solid in his knowledge of the vehicle that I wanted 7/12/2011

Overall, I had a decent experience here with the pre-owned sales department. My sales guy, Bayron (pronounced Byron), was solid in his knowledge of the vehicle that I wanted to purchase. He was able to answer all my questions and showed me some cool stuff that I didn't even know about the car. more
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The service department is great 7/8/2011

My experience with Toyota of Dallas has been great from buying my car on line (the salesperson was wonderful). The service department is great. I will continue to use Toyota of Dallas. more
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Outstanding service 7/7/2011

Outstanding service. That's why we deal with TOD. more
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Joe was fantastic 7/5/2011

Joe was fantastic - he promised to get the vehicle out the same day and he stayed in touch with me during the day as things changed (one problem turned out to be something else and cost more to fix). He was excellent with his communication and service. A great experience! more
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excellent 6/29/2011

the service that I got was excellent, I left competely satisfied. more
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friendly and helpful 6/27/2011

Jeff deserves a bonus - courteous , honest and fast!!! The women who help me check out were phenomenal! Not only were they friendly and helpful. They and jeff were a easier to do business with! Thank you I will only go to Toyota of Dallas! more
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impressed 6/24/2011

I was very impressed. more
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Great job 6/22/2011

Thanks to my pals @ Toyota of Dallas; Scott Garrett & Rob Woodall. They know how to take care of my old car & keep it going. Great job, gentlemen more
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EXCELLENT DEALERSHIP! 6/20/2011

EXCELLENT DEALERSHIP! ALWAYS A POSITIVE EXPERIENCE. more
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excellent overall experience! 6/17/2011

Wade did an excellent job of showing my husband and me what the Toyota dealership had to offer. He answered our questions and helped us to make informed decisions regarding our choice. He gave us his full attention and we felt he made every effort to accommodate our needs. Wade's sales style was great - he's confident and assertive but not overly pushy and he worked well with us. I acknowledge that I am a difficult customer in that I know what I do and don't want with no compunction about expressing it, and I am the most skeptical person in the room when it comes to a sales pitch, but Wade adapted very well and was quite likeable, something I rarely state about a sales representative. He is to be commended for the speed at which he concluded this sale, and for the great customer care he showed in the process. Wade is a credit to the Toyota of Dallas Sales Team and earned our gratitude for an excellent overall experience! more
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AWESOME! 6/15/2011

Preston Chick, Kelly Long , and Mike Potocki were nothing short of AWESOME! more
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excellent new car experience 6/14/2011

We have been buying and leasing Toyotas with Hardy Tadlock for 12 years. Our experience with him just keeps getting better, even when we think he could never beat his last performance. 1. We described the car we wanted on the phone - it was waiting for us when we arrived. 2. A short drive confirmed it was the one we wanted. 3. The paperwork with the sales price, fees & resulting lease amount was alread on his desk. - A few adjustments and a dicision to make a down-payment got the monthly payments where we wanted them. 4. We spent about twenty minutes with the finance person finalizing the deal and signing papers. 5. We drove off the lot with our new car 2 1/2 hours from our arrival. Thanks Hardy for another excellent new car experience. more
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Robert Garcia was incredibly helpful 6/13/2011

Robert Garcia was incredibly helpful and personable. His help and responsiveness made me want to come back to Toyota of Dallas. more
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Financing was very easy 6/10/2011

Derrick was fantastic and patient, answering all my questions and suggesting even more for me to ask (it was my first car purchase). Cheryl in Financing was very easy to talk to, helping me ensure the great rate that Derrick found for me and explaining all the documentation. Thanks for everything! more
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your shop for service 6/8/2011

During my recent visit to your service center, the service advisor, Robert Garcia, was exemplary in his degree of professionalism and service. When I drove into the service drive I was greeted warmly, by name. He asked if I was back for the suspension repair I had postponed from 3 months ago. Although I was just getting an oil change, he also remembered that I had previously declined the ToD wheel rotation as I have Firestone tires. He is an exceptional young man and I will continue to bring my vehicles to your shop for service. more
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Owner Message

  • Our Toyota dealership has served the Dallas metropolitan area since 1974. In addition to offering Toyota sales and service, and being a multi-time Toyota President’s Award winner, we’re dedicated to giving back to the community. We have sponsored events and organizations such as the USMC Toys for Tots program, Operation Once in a Lifetime, North Texas Crime Commission and Town North YMCA. At our Toyota dealership, we work hard to deliver excellence. We boast a wide selection of new and used Toyota cars, as well as a state-of-the-art Toyota service center and parts department. Visit for your next auto repair or to browse popular models like the Toyota Camry, Corolla, Tundra, Prius and more.

Additional information
  • Hours: monday: 07:00-21:00, tuesday: 07:00-21:00, wednesday: 07:00-21:00, thursday: 07:00-21:00, friday: 07:00-21:00, saturday: 07:00-20:00
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