Tim's Home Medical Supplies

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199 Dora Ave
Bremerton, WA 98312

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(360) 782-1922
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Best

Tim's cares they really care, they do not make you feel like you are a second class person now matter what your insurance is... At Tim's they know that the last thing a person nee...

Worst

In October, my doctor had me rent a Rolleraid walker because of problems with my right foot. The brakes felt a bit tight and there was some type of food residue all over the bask...

Equipment Not Maintained/Poor Customer Service 12/10/2009

In October, my doctor had me rent a Rolleraid walker because of problems with my right foot. The brakes felt a bit tight and there was some type of food residue all over the basket. Just before Thanksgiving, the brakes on the Rolleraid started catching without me touching the handles. We called Tim's and they sent out a replacement Rolleraid with NO brakes. We had the delivery driver take both Rolleraids back. When I spoke to the representative the next day, she stated they had to sent away for brake cables. No one has contacted me since then and I still don't have a Rolleraid. Unless Tim's Medical Supplies changes their maintenance practices and improves their customer service, I cannot in good conscience recommend them to anyone. Pros: Home Delivery Cons: Equipment Not Well Maintained more
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GREAT CUSTOMER SERVICE 5/16/2008

Tim's cares they really care, they do not make you feel like you are a second class person now matter what your insurance is... At Tim's they know that the last thing a person needs is add hassels, and they do their best to reduce the stress. They work with you, they go the extra mile to make sure you get what you need. They do not take the first or even the second no from insurance companies they do their best to help the client find a way to get what is needed. Pros: Fast service, home delivery, pick up most items in the store, friendly staff, caring people. Cons: Only con I have found is that a call is not made to let you know a delievery is being made.. so sometime I miss them, but they come back the next day. more
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