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Thompson Restoration Associates

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3333 Refugee Road
Columbus, OH 43232

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1 (614) 665-8577
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Thompson Restoration Associates - Columbus, OH
Reviews
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Best

Ryan H. was the best home repair person in my decades-long experience. He arrived promptly, worked constantly throughout the day, and finished the project early. He was polite and...

Worst

Let me start by saying the finished product, hard wood flooring and carpeting, is very beautiful and we are very happy. The journey was not enjoyable at all. Hard wood flooring ...

Superlative Customer Service 2/18/2021

Ryan H. was the best home repair person in my decades-long experience. He arrived promptly, worked constantly throughout the day, and finished the project early. He was polite and friendly. The basement appear even better than when it was new. I would highly recommend him and Thampson Building Associates/ResQ24 more
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Excellent Customer Service 11/18/2020

Dominique, Chris and Phil performed a meticulous and high quality repair of the water damage to my basement. They isolated the problem, removed the mold, sanitized the area, and prepared it for repairs. They kept their work area sealed off and the rest of the basement under plastic tarps so when they were finished, the room was clean. They were courteous and friendly to me and my family members. They explained their work progress and responded to all questions. Due to their exceptional professionalism, I would highly recommend them. more
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ResQ24 10/29/2020

Dominic. and Chris came out the first two days. I was very happy with the work they did they were very professional and they did call ahead to let me know they were coming they got everything dried out . I would give them five stars. ***** more
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Phillip Hale 10/1/2020

Phillip Hale was very professional did a great job & left everything neat & tidy. more
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Review of Mike Williams 9/24/2020

Mike was excellent to work with over the past several months. Always professional and courteous and went above and beyond. more
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ResQ 24 Service 9/14/2020

Had a sewage backup in my condo basement around 8pm. After the plumber cleared the backup, my HOA sent this company out. Dominique T and Phillip H came out after midnight to clean up the mess and sanitize. They left dehumidifiers and air purifiers running for a few days to make sure there was no left over moisture of foul smell. They did a great job and I would absolutely recommend them. more
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ResQ Basement Cleanup 9/10/2020

Phil H and Dominique T did an excellent job with the basement clean-up. They made the entire process quick and easy and kept us informed of all the steps performed to address the basement damage. more
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Great Job 8/4/2020

I just want to say that my experience with Thompson has been phenomenal. Joe and Thomas were great to work with. The work they did was beautiful, My wife was very happy with the work that was done also . Anthony was very good at keeping me informed about what was going on so there were no surprises. i would recommend Thompson for any construction needs you might have more
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Ceiling issue 8/3/2020

Dominique T and Chris B were extremely professional and friendly. I would use these two again in a heart beat. They protected everything and did a total clean up. Keep these valuable employees. more
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Positive Experience 8/1/2020

Adam Thompson was professional, responsive to inquiries, prompt, and considerate. He assigned Dominique T. the project, and he was professional, knowledgeable, polite, pleasant, and took pride in his workmanship. My project was completed successfully in a timely fashion. I recommend this company and will use them again should the need arise. more
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Dominique T and Chris 6/3/2020

I have high praise for the two gentleman who provided water restoration services at my home today. Dominique appeared to be the lead person as he did most of the talking, but both had an engaging personality, displayed professionalism from beginning to end, demonstrated skilled workmanship, and were highly knowledgeable about their craft, being able to explain the entire process step by step. They were meticulous about cleaning up the area from construction debris. The area still needs to dry out and they will return to pick up the fans. They left me no doubt that I will be pleased with the final results of their work. I would highly recommend them. more
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Rachel Billman 5/22/2020

We love Rachel! She is a great person to work with. She follows up on losses with our clients. We enjoy her stopping by the office more
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Scott Egelhoff 5/19/2020

Very nice, friendly and did a great job more
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4407 Aldrich Place, Columbus 43214 5/7/2020

Anthony, Joe and Kyle did a great job! more
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Bathroom mitigation 4/20/2020

Dominique, Chris and Adam did an excellent job with tearing out ceiling, walls and insulation damaged by racoons and rain water. They were as quiet as they could be in the demolition work, then set up fans and dehumidifier to dry the structure. They did an excellent job! I would have them back any day! five stars out of five stars! Very professional and personable. Kudos to them! Pam Highlen more
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Ryan Harsh 1/16/2020

Rated 5. Ryan did a great job. Kept me advised of progress, friendly and capable more
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Thompson Building Review 12/5/2019

Sheila and Jodie were great to work with and very helpful with my move out and move in process. Professional, fast to respond and great to work with! more
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Rachel Billman is 5-star Marketing Rep! 10/30/2019

I work in a small office so unscheduled drop-ins can be disruptive; To me, a 5-star drop-in involves 5 main criteria: They are engaging, not pushy, they keep it brief, they remind me of what they do and what sets them apart from their competition and they don't demand a meeting with the owner. Bringing chocolate never hurts either. Rachel Billman gets 5 stars on all counts which definitely increases the odds of us referring more business to Thompson Building Associates. more
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The Team 10/16/2019

I want to say this team was amazing. I really appreciated the time they took to make sure everything was in its place. Everyone was positive and polite. I enjoyed working with them! more
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Best of the Best 9/10/2019

Hard working, kind, understanding, prompt and courteous, cant ask for much more! more
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Owner Message

  • Thompson Building Associates is the oldest mitigation/restoration company in Central Ohio. We are both locally and family owned. We offer our clients emergency services including flooded basements, water back-ups, roof tarp, fire damage, smoke damage and more through complete reconstruction services. Looking to make some changes to your home? We offer complete design and build remodeling services.

Additional information
  • Hours: monday: 12:00AM-12:00AM, tuesday: 12:00AM-12:00AM, wednesday: 12:00AM-12:00AM, thursday: 12:00AM-12:00AM, friday: 12:00AM-12:00AM, saturday: 12:00AM-12:00AM, sunday: 12:00AM-12:00AM
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