Thompson Restoration Associates

Were here when promised. Very respectful. Hard working. Friendly more

Our experiences using Thompson Building Associates has been great. Everyone is happy and John H did a great job of always keeping me in the loop. It makes it a smooth process when you always know whats going on. Thanks! more

Let me start by saying the finished product, hard wood flooring and carpeting, is very beautiful and we are very happy. The journey was not enjoyable at all. Hard wood flooring installed on 6-6, the downstairs bathroom remained unusable until 6-10. That day I was told that the carpet had not been ordered and wouldn't not be in until 6-17. The carpet arrived 6-24, the crew worked until 8pm then informed that not enough carpet had been ordered. The carpeting was not finished until 7-1. Some specifics: I had to initiate every conversation, when the job would be started, what time would the crew show up. Why the carpeting job was not completed? When would the additional carpeting show up. We were charged for "clean up" but I had to pick up the mess from the subfloor being replaced in the bathroom. I informed the lead man about the bathroom vent being stuck under the new molding, nothing was done. While the molding was being cut to size, an air compressor was set up inside the living room until requested to move outside, the compressor also leaked oil, luckily on a ceramic surface. The management team appeared dysfunctional. The job in my eyes seemed like a ponzi type operation. Using money from one job to complete the previous one. I would not recommend Thompson Building, nor use them again. more

Toni S and Dominique were great in supporting our basement cleanup. They were professional, organized, cleaned up, and most importantly were very communicative of the process. Every day they let us know what their readings were and what more needed to be done. They were always on time and efficient in their work. Would highly recommend this team, they made the process very easy. more

Rachel is assertive and genuinely polite. She is passionate about giving information and additional educational tools to help me to assist my members better. She has great charm and puts in the devoted time to make sure that I am confident in Thompsons. She has overly assured our office that she is who we want to refer our members too. Rachel has wonderful energy and uses a direct approach that we respect. We give her 5 stars for effort, commitment, and personality!!! more

A great company to work with and they always do a great job and respond quickly more

Tom G did most of the work for my kitchen remodel and living room painting. He does excellent work and keep the project moving along. I am extremely happy with my new kitchen. I will use this company again in the future. more

Jodie and Sheila are fantastic. I was helping while my daughter was at work. They took the time to explain everything to me and were very careful with my daughters contents. more

this company responded immediately on a Sunday and came back 4 times to check the basement. They are reliable, polite and give good information and follow up. They arrived for rechecks at the times we agreed on and I felt comfortable with them in my home. more

Jessi is the best customer centric service provider I've came across in a very long time. Her energetic and very detailed oriented approach to servicing her customers is a blessing. I'm glad she is out there looking out for the best interests of her customers well being especially in the disaster restoration industry. Thank you, Jessi! more

Dan was probably one of the easiest contractor that we have ever worked with. If need anything in the future and we select TBA as our contractor, we want Dan to be our go to guy more

Dominic phoned ahead of time and arrived when he said he would. Got right to work and did a great job! more

David and Jimmy did a thoroughly professional job and were easy to be around during all the turmoil. We are very happy with their work. We chose Thompson because we also had excellent results when we used them when we lived in German Village. We will be happy to recommend Thompson and to use them again if disaster strikes. more

I was amazed at the fast, efficient and fun return delivery of my salvaged items after a fire. Never saw anything like it! Great job! more

Jessi really cares and tries very hard for her customers and company both. Thank YOU more

Parry (Perry) and Anthony installed fans and a dehumidifier in our house after plumbers had repaired a burst water pipe. The Thompson team was very polite, informative and efficient. They were pleasant to work with. 5 stars more

Jessi Counts, Frankie Henderson & Joe Brooks were very professional when addressing the damage caused in my home by a burst water pipe. They were punctual for appointments and communicated well with lead times for their arrival. They were very thorough in assessing the water damage areas which needed addressed in the water mitigation process. I appreciated their care and concern for me and my home during this stressful time. Thanks a bunch!! more

I was extremely pleased with the professionalism of everyone at Thompson Building Associates, Adam Thompson, Scott Marion, and Dean Fogt. Everything was exactly as promised and even ahead of schedule. Dean was neat and careful with the installation, and cleaned up at the end of each day. Excellent work! more

Our basement was in desperate need of remodeling, and we chose Thompson Building Associates because of their high-quality work on an external repair to our home. Dave Elliott in particular was careful and conscientious as he lead the project. We feel he had our best interest at heart. I heartily endorse this firm. more

After our recent house fire everyone associated with Thompson Builders have been so incredibly helpful. Wanted to thank Sheila and Jodie for all their hard work. Not sure what we'd do without all the folks walking us through this difficult situation. more