Thompson Plumbing, Heating & Cooling

This was our first time using Thompson Plumbing Heating & Cooling and now understand why I see so many signs in our neighborhood. more

I have used Thompson for about 12 years now and am never dissapointed. They are always on time and go over everything in detail to allow you to make an informed decision as to if it is in your best interest to repair or replace. They automatically call me twice a year (once for heating and once for my a/c) so that I can stay ahead of any problems. I am so impressed with their service they have become my plumbers as well. Good pricing, professional and on time, it's hard to argue with that! more

thompson heating&colling the best for all your heating and cooling .stan p was my service person ans he was freindly also took care of cooling needs.i wuold recommand thompson everytime. more

Jake N. was very helpful and professional. He provided outstanding service and helped us understand what was going on with our AC. He didn't try to upsell us on things we didn't need. We are very pleased with his work. We highly recommend Jake and Thompson to everyone. more

Nick came to do the yearly maintenance on our A/C. He came on time and did a good job and didn't try to sell me lots of extra things. I've actually had to use Thompson several times in the past few months for different issues and a I have been very pleased. more

Justin C. came to fix several things - two toilets, some sinks, etc. He was prompt and cleaned up quickly. The only reason I am not giving 5 stars is because it was a very expensive job! Obviously that's not Justin's fault and it's probably comparable to other plumbers in the area. Thanks Thompson! more

Thanks Jason B. for your friendly thorough service. more

Stan P. was great. He came in and reviewed our equipment and explained everything to us and answered all our questions. He is highly recommended. more

On 04/23/2012 Thompson plumbing heating & cooling sent Troy H to my home to service my a/c . Troy is a first class service tech. who explaned everything he did for me and told me steps to take to prolong the life of my unit.GREAT job Troy H and Thompson Plumbing Heating & Cooling more

Always professional, timely, and knowledgible from my first stressed phone call to when they fix the problem !! I have used them in the past and will continue to use them. more

All of Thompson's employees are extremely polite, professional, personable, promt, knowledgible and helpful. They come out twice a year for routine maintenance and upkeep of our furnace and air conditioner and once a year for plumbing. We have never had any problems with them. They are great to work with. Side note they also are very big supporters and contributers to are veterans. We will happily continue to use them and would recommend them to anyone. more

We have contracted with Thompsons for the maintenance and upkeep of our furnace and air conditioner. They are extremely professional, prompt and efficient when scheduling and providing their services. Great explanations of all recommended servicings and very competitive pricing for the services. Highly recommend this company! more

I bought an old house last June and got in a little over my head on what to do about an eclectic list of sewer, drain, and plumbing issues. I also needed to get back on a maintenance schedule for my HVAC. I called Thompson Plumbing, Heating and Cooling, sent the team a very long list of repairs I wanted to start chipping away on. They were there the next day exactly on time, on schedule with a 4 man team of pleasant, helpful guys. We talked through the estimate, they assisted me with an easy finance project and they were ready to go. They replaced our vintage dual leaky tub faucets with a high end Wolverine lever faucet and went above and beyond in restoring and grouting the tile around it with a few spare tiles I had from the previous home owner. They also rebuilt my 8 ft leaky cast iron sewer stack with a PVC stack, shortening a few drain runs so that they made better drain flow from the tub. I suffered no plaster cracking as they were extremely sensitive to my old house, new paint job concerns as they were cutting out the iron work. Jeff was extremely picky about the quality of his PVC stack work and I am now very happy with the drain flow. They also did some light excavation on my sump pump drains and corrected several gutter drain runs in the yard to solve water issues reseeping into the house. The biggest job they helped with, however, was with the trenchless sewer repair. They were patient with their camera work, showed me every gap in my very long, broken clay drain line and let me watch the entire resin process of their relining service, only needing to cut a small 4 x 3 hole in my basement without wrecking all of my new spring plantings outside. They also alerted me to a dangerous lead pipe issue that the home inspector missed that I will eventually have abated. I was extremely grateful for their professionalism and fast service. The guys are pleasant and patient. It was a high dollar project but I don't think I would have been as pleased with the results had I gone with the other vendors I spoke with. We'll be working together from now on. Thank you Jeff, Justin, Craig, Dave, and Tina. more

I will only call Thompson Plumbing Heating and Cooling. More specifically, I will only request Stan Prather! He is awesome. Very courteous and professional! more

They clearly write their own reviews because this company is the worst experience that I have ever had!! They are sales people point blank and sales people that lie to your face! They told me that I need $1385 in repairs on my 3 yr old AC...sound fishy...yeah I thought so also so I called another company! Well Well I had blown a fuse which was $47 plus the service call of $79! Thompson was going to charge me over $1300 for that fuse, once I started to research them on the internet I found out that they do this to everyone. Please do not trust this company, they will take advantage of you. more

The best service and tech knew exactly what he was doing took time to explain everything to me. Joe W. is a great service tech more

Waking up to no hot water in the house (especially in February) is not fun. So I called Thompson and they sent Justin and Jerry out right away to help. My old hot water heater needed to be replaced, so Justin gave me my options on what to do. I chose which water heater I wanted and within an hour they had the new unit at my house and started installing it. Both men were very professional and courteous. They took me through the installation process step by step so i understood what they were doing. I felt confident in what they were doing and was very glad I chose Thompson to do the job. Thanks! more

Jerry H is great, tries to save me money while resolving the issue. more

Was worried about calling a company and them charging me more and saying I need work that I don't need. Once Joe got here I was very comfortable with him. I trusted everything he said. I would not only recommend Thompson, I would reccomend Joe. more

I had asked them to come out to give me a proposal, and they quoted one price, but when i told them i was going to get another bid, they offered a substatially lower price. more