Waking up to no hot water in the house (especially in February) is not fun. So I called Thompson and they sent Justin and Jerry out right away to help. My old hot water heater needed to be replaced, so Justin gave me my options on what to do. I chose which water heater I wanted and within an hour they had the new unit at my house and started installing it. Both men were very professional and courteous. They took me through the installation process step by step so i understood what they were doing. I felt confident in what they were doing and was very glad I chose Thompson to do the job. Thanks!
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