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The Steam Team

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1904 W Koenig Ln
Austin, TX 78756

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(512) 451-8326
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The Steam Team - Austin, TX
The Steam Team - Austin, TX
The Steam Team - Austin, TX
The Steam Team - Austin, TX
Reviews
( 114 )
( 11 )
( 1 )
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( 2 )

Best

We had a slow leak between our bathroom walls and it was starting to mold. Steam Team came out on a holiday weekend and absolutely saved us. The team was courteous and informative...

Worst

While these guys were quick, they were not very thorough. They left some very obvious stains on our carpet. The price was outrageous. The whole time, the guy was trying to upsell ...

Wouldn't Use ANYONE else 5/29/2008

I have used Steam Team SEVERAL times. In cases of emergencies, I would turn to no other company. Pros: On time, courteous, quality work Cons: N/A more
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No Comment 5/17/2008

No Comment. more
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Great Local Company! 4/9/2008

The Steam Team just came out to my place, and I had to write a review letting everyone know what a positive experience I had. I have used The Steam Team many times over the years and have never been disappointed. However, I've never written a review for them before on Citysearch. This last experience convinced me it's time to let everyone know just how great The Steam Team is at what they do. They are fast, professional, thorough, and friendly. What more could you ask for in a cleaning company? Pros: Friendly, fast, and thorough more
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Consistent Service and Quality 4/1/2008

I just had The Steam Team out at my house to clean my air ducts a couple of days ago, and once again, I am extremely happy with the work they did. I have used them in the past for carpet and upholstery cleaning and have been impressed so I decided to use them for the air duct cleaning. The Steam Team consistently provides quality service and that is why I will continue to use them. more
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Great tile cleaning experience 4/1/2008

I called The Steam Team not too long ago to see if they could clean my travertine tile. The customer service representative assured me that they cleaned this type of tile on a regular basisand that I would be in good hands. She also gave me a reasonable quote. After the cleaning, I would have to agree with the customer service representative because my tile looks amazing. I am so pleased with The Steam Team and will continue to use them. Thank you! more
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Best Customer Service 4/1/2008

I was wanting to get my carpets cleaned and a of friend of mine recommended that I choose The Steam Team, so I gave them a shot. I am not an easy person to impress but they blew my expectations out of the water! The gentleman cleaning the carpets was professional, yet friendly, the service was outstanding, my carpets have never looked better and the price quoted to me was very reasonable. I am a customer for life and will continue to recommend this company to anyone who asks for a great carpet cleaning service (just like I did). Keep up the great work! Pros: Great service Cons: Absolutely none more
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Very happy with Steam Team! 11/8/2007

I would highly recommend the Steam Team. They were prompt, professional, friendly, and thorough. more
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Fast, Thorough & Professional 11/5/2007

I would highly recommend The Steam Team to anyone. Called on a Saturday morning to get an estimate for a house we just moved into. Someone was on site before noon. The team was extremely courteous and professional. We didn't have any carpet or upholstery done, but the work they did on our ceramic and travertine tile floors and countertops was exceptional. (We weren't sure if some slate flooring needed cleaning, so one of the guys did a test patch. Turns out it didn't need cleaning after all.) Also, the dispatcher had told us we would have to wait until Monday to have our HVAC ducts cleaned, but the guys had the necessary equipment on the truck and took care of it while they were there. Our house went from smelling like its age (72 years) to fresh and clean in about two hours. Amazing. We will definitely have them back every year or so for regular cleanings and as often as needed for spills, etc. more
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The Steam Team- Best Service in Town 8/23/2007

I have just had the most wonderful man (Mario) from the Steam Team clean my carpeting throughout my home. That is what I THOUGHT I was getting. However, he went on to show me what a difference it would make to my kitchen and bathroom tile to have it cleaned and sealed....it looks like a new floor. In addition, he cleaned my couch and living room chairs making them look fresh and new. He then tackled my draperies leaving them looking brand new. more
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Good Job 6/20/2007

My carpets look brand new and I hadn't gotten them cleaned in the 5 years I've been in my house. TOTALLY impressed. Pros: Everything Cons: No cons! more
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Wouldn't change a thing! 6/20/2007

I'll be the first to complain about bad service, so I want to be one of the first to commend the service experience I had recently. My daughter and her father were horsing around in the living room and knocked over a glass of red wine. I used City Search to find a good carpet cleaning company. I chose The Steam Team; they came out that day. Jay was courteous, efficient, and took up the stain in almost no time. I'm very pleased and would recommend The Steam Team to friends and family in the future. Pros: Good technicians, good service Cons: Little higher than I'd like to pay, but will pay for good service more
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Exceptional Service 6/20/2007

You really are a great company. The quality of your companies service has gotten so much better over the years. I can see the changes you are making. You really care about what you are doing. Pros: They are excellent at communicating ! more
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WE LOVE THE STEAM TEAM!!!!!!!! 5/21/2006

The staff is AWESOME at the Steam Team- we love their prices and they do an amazing job EVERYTIME they come to our home! We will ALWAYS use this company for our tile and our carpet! more
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The Steam Dream 5/18/2006

The Steam Team should be renamed the Steam Dream. Every facet of their business exceeded my expectations. What an unbelievable team! Pros: Inexpensive, Professional, Realiable more
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Unreal!!! 5/17/2006

Everything from the customer service to the cleaning was spectacular. Over the years my rugrats have caused all sorts of damage to the carpet in my house. I figured the carpet needed replacing but my friend Sally grinned and said ""call The Steam Team."" I made the call and I am so thankful! The customer service was terrific, the technician worked miracles, and I will recommend The Steam Team to ALL of my friends and family. Pros: Customer Service!, Quality!, Technicians! more
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Best experience EVER 5/17/2006

My daughter had vommitted red kool-aid all over the living room floor. I called The Steam Team, and although they were booked solid, they were able to fit me in. The office staff was very courteous, polite, and helpful. They even gave me a few pointers on what to do with the stain during the time that I was waiting for the ""professionals"" to take care of it. Anthony was very professional and knowlegeable. He got the stain out of my light-colored carpet and didn't try to pressure-sell me anything. A couple of days later, the manager called me and asked me if the stain came out and if I was happy with the service. I seriously would have paid double. I will never use anyone else! Pros: Customer service, On time, Good price more
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Excellent service 2/22/2006

I called The Steam Team in a panic after my dog broke a window to get in the house during a storm and got mud and blood all over a brand-new, expensive yellow loveseat. The Steam Team sent someone out that very day. He immediately calmed me down (I couldn't even watch while he cleaned the loveseat). When he was finished, I couldn't even tell where the mud and blood had been. He also offered to treat it with stain-resistant coating, which I appreciated. He was professional, courteous and prompt. I was very pleased. Pros: punctual, courteous, professional more
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5 Star Service 2/9/2006

I have heard that cleaning companies are not all the same. I have had some bad experiences but The Steam Team is a company that really goes the extra mile. They do a phenomenal job a making the customer feel comfortable. Service Servie Service! Pros: On time, Not Pushy, Experts more
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Quality. They are GREAT! 1/26/2006

My definitive source was The Steam Team in Austin, TX. They have stepped up to the plate everytime. They are educated, professional and do what they say. What else can you ask for. Pros: Timely, Polite, Extra Mile more
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Not satisfied 1/16/2006

Needed to clean some old carpet stains. They are easy to schedule, on-time, nice guys but at the end did not get the stains out at all. Only had the steam rake and some spray to work with and it did not get the job done. They don't stand by their unconditional guaranty - ""If at any time you are not completely satisfied, we will do whatever it takes to rectify the problem."" - not for me. more
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The Steam Team Cleaning and Restoration Experts

Owner Message

  • The Steam Team is a true Austin original, the only locally owned, full-service cleaning, and catastrophe management company in the greater Austin area. The Steam Team serves homeowners and businesses

Editorial

  • Full-service cleaning and restoration service for 20-years works on carpet, upholstery, leather and marble; water and fire damage restoration available.

  • 8/19/2005 Provided by Citysearch
Additional information
  • Hours: Daily 24 Hours
  • Payments: Visa, American Express, Master Card, Discover
  • Neighborhoods: Brentwood, Brentwood - Highland, Austin
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