I called The Steam Team in a panic after my dog broke a window to get in the house during a storm and got mud and blood all over a brand-new, expensive yellow loveseat. The Steam Team sent someone out that very day. He immediately calmed me down (I couldn't even watch while he cleaned the loveseat). When he was finished, I couldn't even tell where the mud and blood had been. He also offered to treat it with stain-resistant coating, which I appreciated. He was professional, courteous and prompt. I was very pleased.
Pros: punctual, courteous, professional
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