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The Helsing Group, Inc

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4000 Executive Pkwy 100
San Ramon, CA 94583

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(925) 355-2100
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Reviews
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( 5 )

Best

WOW! Simply Great. This company is professional competent and responsive in all levels. They only use managers that can meet the same standard - their rejects always seem to end u...

Worst

Is one star the minimum? I want to give negative 1000. The Helsing Group's staff doesn't know anything about follow-up. They talk over the phone and completely forget what they...

Editorial review from Citysearch 4/3/2014

I thought it would be impossible to reduce my mortgage because of the lawsuit going on right now for homeowners in general lowering the mortgage. This law firm helped me reduced it to half and now I am not living off of one paycheck after another. I could actually save now. Thanks to you guys.\r more

Editorial review from Citysearch 3/24/2014

Not only polite and knowledgeable but Helsing answered every question and concerned I had and were very professional the entire time I worked with them\r more

Editorial review from Citysearch 3/14/2014

Helsing is the best firm by far. They are so friendly and really care about their customers. They have great customer services and I am very pleased with them!\r more

Editorial review from Citysearch 3/10/2014

Helsing is just wonderful, simple! They are very professional and a great value for your money! Stick with Helsing and you will not be upset!\r more

Editorial review from Citysearch 2/18/2014

I reported a trip and fall. Safety cones were out within a few hours and contractor was repairing the side walk within a week. Great response time given the fact the HOA managers need to get Board approval on many of these things before they can act.\r more

Editorial review from Citysearch 2/6/2014

Their customer service people are so responsive. Really great. Thank you for all your help.\r more

Editorial review from Citysearch 12/30/2013

Management has always been very responsive to my questions and concerns. I have been very impressed with the manager, and the assistant manager who attended our last few meetings as well. Even if an item was brought up and no one answered it yet, they would take a note to follow up.\r more

Editorial review from Citysearch 9/5/2013

found it interesting that Helsing has all these positive reviews on Insider pages, google, Citysearch all created about the same time by people who only leave positive reviews for all businesses they review... Looks like organized campaign which was created to counter all sour reviews on YELP. Now, I am the actual reviewer and I am currently a Board Member of the Association formally managed by this group. If you don't believe me, please check reviews on Yelp, and come to your own conclusion. Helsing gets his business from the new construction developers, so if the developer's job was unsatisfactory, Helsing will never, ever will bring it to the developer. Helsing goes thru property managers like they are disposable napkins. They don't get back to your emails or phone calls, they don't attend to the HOA needs and they will try to prevent you from switching to another company by threatening the Board with their legal lingo. It seems like Mr. Helsing lost his calling, he should have become a lawyer or a writer as he is dedicating far more time to publish his irrelevant newsletter with all irrelevant legal data that never applies to real life situation. Let me give you one example. I've contacted Helsing requesting a violation letter to the owner of the unit in regards to his tenants throwing heavy baseballs near parked cars on the parking lot. What I got back was a legal expose on the subject of kids playing without adult supervision and how we cannot discriminate them. So frustrating, they were not even kids... Thank you for reading. more

I would strongly recommend Helsing 6/7/2012

I would strongly recommend Helsing Group. They were all we could hope for and more. They were always very responsive whenever we contacted them and helped reassure us that everything was being handled properly. more

Thank you for a job well done, and we 5/24/2012

Thank you for a job well done, and we look forward to conducting business again in the future. more

nice job. 4/10/2012

Our primary account manager is great. We were expecting a more proactive approach to reduce our costs from Helsing and that is exactly what we got. more

nice job. 4/5/2012

The guest service here was amazing. They provided every and anything that I needed, especially while traveling with 4 kids. Thank you so much. more

Keep Up The Good Work 3/26/2012

The Helsing group has been doing a great job with our HOA. Very attentive, proactive and engaged. The staff has always been professional and friendly. Keep up the good work. more

Very Hard Working 2/14/2012

Our account manager and assistant manager are both professional and responsive to any questions posed during the meetings or correspondence in between meetings. They are very hard working and trying to get things done in a timely manner. I look forward to seeing the update at the next board meeting. more

awesome and very professional 1/31/2012

The staff has been amazing. They are always there when you need them. Very professional and gets things done in a timely manner. more

great and professional 1/23/2012

The Helsing Group has been very helpful with me and my family.They address all of our concerns and always get back to you right away. They are very professional and friendly. more

very professional services 1/17/2012

I am happy to have used Helsing Group. The level of service is really the best I have seen. Their level of professional conduct is absolutely what I expected. I would recommend using this company's services if you find the need. more

Thanks 1/6/2012

Helsing group came in as a consultant and now our HOA has become effective and what use to be confusing is now detailed in a way that there is now true resolve, thanks. more

Great communication 11/11/2011

Helsing is a new manager for us. So far they have been excellent to work with. The follow up and follow through have been great and the communication level is awesome. more

Commendation 11/10/2011

Our property manager is by far the best we have ever had. From the very first day he took over our association he was proactive, efficient and responsive. I appreciate the fact that The Helsing Group has hired such an excellent manager. You are to be commended! more
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