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The Ford Store San Leandro

id: 39329737
marker

1111 Marina Blvd
San Leandro, CA 94577

marker
(510) 352-2000
Incorrect info? Correct your listing
Reviews
( 354 )
( 61 )
( 24 )
( 14 )
( 27 )

Best

Recently bought a 2015 Escape and was very pleased with the customer service when purchasing the vehicle. Antonio was great!!

Worst

The people are always nice and friendly Please don't take this against them as they are following your policy.

Great, Fast Service! Very friendly Staff! 4/10/2014

I was very pleased with the service. I had an appointment and was in and out at the time promised! more


Great service with an awesome staff 4/7/2014

Everyone was very helpful & I was able to find just the car for me. Thank you to everyone & Thanks again to Dennis Guzman (aka OUCH) more

So considerate of me. 4/6/2014

I will be back because I know they will be kind and take care of me. more

Simply the best car buying experience in over 30 years 4/6/2014

I can't speak highly enough about my experience working with the Ford Store in my recent purchase of a Ford Fusion Energi. Danny Gol, the internet sales manager, providing competitive, fair and transparent pricing up front, and was excellent at communicating remotely and in person to help me find the right vehicle and purchase option for my situation. When I was looking for a particular vehicle configuration, they obtained it quickly, and when I changed my mind, ordered another - without complaint or problem - driving in person to get the vehicle, associated decals, etc. The new car orientation was also helpful and comprehensive. When I was meeting live, the customers before me (who were both fleet and individual customers) mentioned a similar outstanding experience over nearly 18 years. Thank you Danny and the team at the Ford Store. more

They find a way to make it work for my budget 4/5/2014

Mike was very helpful in suggesting options and make slight changes to get a deal that worked for both of us. more

Scheduled maintenance 4/5/2014

On time, neat, and they washed the car. I'll be back more

Very accomodating. 4/4/2014

Everybody has been very helpful in my purchase and they make it work around my budget. more

Expensive but good 4/4/2014

I appreciate they got me in and out quickly when I complained about time constraints. more

Great Service! 4/2/2014

I was impressed with the professionalism and attention to detail by this shop. I will be taking my car in for all future service needs. more

Great Customer Service... No waiting for a Sales agent like Future Ford in Concord. 3/31/2014

Great Customer Service... No waiting for a Sales person rain or shine. Unlike Future Ford in Concord. when I bought my F150 I walked around looking at trucks and not 1 sale person came to help a woman... So I went Oakland and bought my truck, exactly what I wanted seateng for 4... and I love my truck like I know I'm going to love this Fiesta... Thanks Ford Store of San Leandro more

personal service 3/31/2014

Tony Guzman went out of his way to accomodate my time restraints. more

Typical car dealership 3/29/2014

Not impressed--but not shocked, either: mostly disinterested staff, sales/finance people didn't seem well informed about their product, especially EV/Hybrid stuff. more

Good oil change service 3/27/2014

The staff there was nice. more

The People 3/27/2014

Art, Dennis (on line), Mike andTom. Let us not forget George!! The whole group came together and helped at one point or another. The over all experience was great. Teamwork, pride and professionalism always work out. more

Product knowledge deep and ultra customer service 3/27/2014

Danny and Art make a great team!!!! Getting Hov stickers when picked up car closed the deal and made me bit even consider checking w other dealers more

great deals 3/26/2014

The people are friendly and helpful more

Consistent great timely service! 3/26/2014

I have leased a vehicle from this store twice now and I received the same great service as I had from my previous visit. Tony Guzman does a fantastic job being patient and trying to make your payments comfortable for you when buying a new vehicle. There is no pressure to buy and no hassle when doing paperwork. Even more so is the service department. I had only leased my vehicle for 5 days and my car suffered a huge crack in the windshield. I took it to the store with the idea that it would be my responsibility. Dan Andrade and the VP of sales wanted to make sure that I was completely satisfied with my purchase and opted to replace it for free! I did not expect this and it gave me even more confidence in Ford and its employees who represent their brand name. more

Ford Store is Good 2/17/2010

Bought my truck from them and have had them do service for me and have been satisfied. Expensive as you would expect from a dealership as they charge you just to look at your truck, but what can you do? more

Ford Store is Good 2/17/2010

Bought my truck from them and have had them do service for me and have been satisfied. Expensive as you would expect from a dealership as they charge you just to look at your truck, but what can you do? more
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