The Cheesecake Factory

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4400 Sharon Rd 227 (at adjacent to Belk)
Charlotte, NC 28211

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(704) 770-0076
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The Cheesecake Factory - Charlotte, NC
The Cheesecake Factory - Charlotte, NC
The Cheesecake Factory - Charlotte, NC
The Cheesecake Factory - Charlotte, NC
The Cheesecake Factory - Charlotte, NC
Reviews
( 12 )
( 9 )
( 4 )
( 6 )
( 0 )

Best

Wonderful food and great service (1) AP21: Vietnamese Shrimp Summer Rolls: had several appetizers and they...

Worst

I've planned 2 larger group functions here and the timing and managing of the groups by the Cheesecake factory were much less that satisfactory. We were told the wait would be 1 ...

Cheesecake Plus 6/25/2014

KB Provided by Partner
Somehow restaurants get names that are a bit misleading - attention getters? This one sounds like it could be just a bakery specializing in cheese... more
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I liked everything but the cheesecake 2/20/2011

Im not very hard to please but when you name your restaurent after something you offer that something better be good! I went here to eat with my wife and the appitezers and entrees were great but then the cheesecake let us down. It was mushy and overly sweet and when I asked our waiter if this was the way it was suppose to taste he didnt offer any good explenation for why it was so bad. Good for the food but the cheesecake was a flop. more
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I liked everything but the cheesecake 2/19/2011

Im not very hard to please but when you name your restaurent after something you offer that something better be good! I went here to eat with my wife and the appitezers and entrees were great but then the cheesecake let us down. It was mushy and overly sweet and when I asked our waiter if this was the way it was suppose to taste he didnt offer any good explenation for why it was so bad. Good for the food but the cheesecake was a flop. more
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great restaurant 1/18/2011

by gir at Menuism Provided by Menuism
Wonderful food and great service (1) AP21: Vietnamese Shrimp Summer Rolls: had several appetizers and they... more
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great restaurant 1/18/2011

gir Provided by Partner
Wonderful food and great service more
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Nice place. 1/10/2009

We went there for the first time on valentine's day of last year 2008, with the kids, it was a nice experience. Pros: a wide variety of food, service. Cons: a bit noisy. more
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Nice place. 1/9/2009

We went there for the first time on valentine's day of last year 2008, with the kids, it was a nice experience. the entrees were very nice and the dessert was the best, we had the Godiva cheesecake. The atmosphere is romantic but it was a bit loud Pros: a wide variety of food, service. Cons: a bit noisy. more
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Melhor lugar para dormir 10/15/2008

Realmente e incrivel a qualidade dos alimentos deste estabelecimento, quanto mais eu visito com meus familiares mais eu gosto e volto outras vezes porque a comida e realmente muito boa. Pros: boa comida gostosa e deliciosa Cons: atendimento de terceira more
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Melhor lugar para dormir 10/14/2008

Realmente e incrivel a qualidade dos alimentos deste estabelecimento, quanto mais eu visito com meus familiares mais eu gosto e volto outras vezes porque a comida e realmente muito boa. Pros: boa comida gostosa e deliciosa Cons: atendimento de terceira more
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Consistantly good 7/31/2008

We have probably been here a hundred times in our short time in Charlotte. Food is pretty consistant except for a couple duds. Servers are usually great except for the occassional one that doesn't want to be there. The funniest thing is every time we are there, there is always an ""OP-A"" moment with plates or glasses crashing to the floor. I will say though that we do not tend to go during busy times when the wait is longer than a half hour. The few times we've gone when it's busy has been the same times the food suffers in quality. Pros: good food with lots for 1-2 more meals to take home Cons: terrible fries and beef - stay clear of both and you'll be ok. more
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Consistantly good 7/30/2008

We have probably been here a hundred times in our short time in Charlotte. Food is pretty consistant except for a couple duds. Servers are usually great except for the occassional one that doesn't want to be there. The funniest thing is every time we are there, there is always an "OP-A" moment with plates or glasses crashing to the floor. I will say though that we do not tend to go during busy times when the wait is longer than a half hour. The few times we've gone when it's busy has been the same times the food suffers in quality. Pros: good food with lots for 1-2 more meals to take home Cons: terrible fries and beef - stay clear of both and you'll be ok. more
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Crazy on the weekends, Great food, So many choices, I don't know about the customer service 3/12/2008

AFter having cheesecake in Pasadena and Beverly Hills, I have to say, the service is not up to par.The food here is always excellent and the bread is sometimes warm, sometimes stale. One time, my inlaws were in town, so we decided to Cheesecake. The watress was pretty new and she spilled a whole glass of water on me. Then, didn't even attempt to make up for it. Also, she didn't even tell us that her shift was over and we weren't helped the rest of the evening. It was sad and I don't like the waiting either. The girls at the front counter don't seem professional and are always talking about nonimportant things. The only people I think are working are the busboys/girls & the cooks. if everyone worked like their lives depended on it, we would be a happier society because no one would get jipped. Pros: food, food, food Cons: parking, service, loud, wait 45min -1.5 hrs on weekends(they don't take reservations) more
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Crazy on the weekends, Great food, So many choices, I don't know about the customer service 3/11/2008

AFter having cheesecake in Pasadena and Beverly Hills, I have to say, the service is not up to par.The food here is always excellent and the bread is sometimes warm, sometimes stale. One time, my inlaws were in town, so we decided to Cheesecake. The watress was pretty new and she spilled a whole glass of water on me. Then, didn't even attempt to make up for it. Also, she didn't even tell us that her shift was over and we weren't helped the rest of the evening. It was sad and I don't like the waiting either. The girls at the front counter don't seem professional and are always talking about nonimportant things. The only people I think are working are the busboys/girls & the cooks. if everyone worked like their lives depended on it, we would be a happier society because no one would get jipped. Pros: food, food, food Cons: parking, service, loud, wait 45min -1.5 hrs on weekends(they don't take reservations) more
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slow and NOT worth it 9/8/2006

I've been to this restaurant several times since it opened and I just don't get it. It's mobbed, the service is S.....L......O......W and the food is mediocre. The noise level is at jet runway levels thanks to the "quirky architecture" which bounces every little noise off all the walls, amplifying an already loud volume. The servers try their best, but they are exhausted, and it shows. Yes, the cheesecake is good, but why not just get take out? Pros: convenient to the mall Cons: Disney like atmosphere, noise, absurdly long wait more
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slow and NOT worth it 9/8/2006

I've been to this restaurant several times since it opened and I just don't get it. It's mobbed, the service is S.....L......O......W and the food is mediocre. Pros: convenient to the mall Cons: Disney like atmosphere, noise, absurdly long wait more
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Slow... But Worth It 5/14/2005

Yeah, the service takes a long time on any day. But this is THE Cheesecake Factory after all -- the only one in the region -- and people are vying for this place. Pros: Food, Cheesecake, SouthPark Mall Cons: Waiting more
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Slow... But Worth It 5/14/2005

Yeah, the service takes a long time on any day. But this is THE Cheesecake Factory after all -- the only one in the region -- and people are vying for this place. Pros: Food, Cheesecake, SouthPark Mall Cons: Waiting more
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Still loving the cake 2/23/2005

My husband and I are elderly and we love to frequent this restaurant, as I don't cook like I used to. We find the little petite hostess a peach, though there are other sweet ones too. On a recent visit we were treated rather coldly by another who when we tried to ask a simple question stated she would be handing out checks now, turned and left us standing there. Our little peach returned and all was well. Still a wonderful little spot with great food and service. Once we watched the lady that painting the wall murals. Delightful! Pros: Little Hostess, Service more
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Now thatsa atmosphere 2/23/2005

As a lady who grew up in an "expessive" Italian family I love the atmosphere and even the noise at Cheesecake Factory. They have some quieter areas if you inquire when you arrive. Also if you don't wish to feel like you are dining with others at your table avoid the area in the main dining with seats across from a long upholstered bench. I love the lovely Bulgarian hostess as well as the other long time, sometimes blonde, sometimes brunette "Barbie" one (looks like she weighs all of 90 pounds); a sweetheart! If the need should arise they have a wonderful manager, Tim. Nice, professional young man. Chris is the best server, in my family's opinion. Ask for him if possible. Pros: "Disney" Atmosphere, Service Cons: Wait more
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Still loving the cake 2/23/2005

My husband and I are elderly and we love to frequent this restaurant, as I don't cook like I used to. We find the little petite hostess a peach, though there are other sweet ones too. On a recent visit we were treated rather coldly by another who when we tried to ask a simple question stated she would be handing out checks now, turned and left us standing there. Our little peach returned and all was well. Still a wonderful little spot with great food and service. Once we watched the lady that painting the wall murals. Delightful! Pros: Little Hostess, Service more
Reply | Report abuse |
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Menu for The Cheesecake Factory


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Editorial

  • In Short
    Oddball architecture--curving surfaces and colorful light fixtures--and thick-as-a-book menus distinguish this restaurant from other eateries. The encyclopedic menu spans the...

  • 8/6/2008 Provided by Citysearch
Additional information
  • Hours: M-Th 11-11, F-Sa 11-12:30, Su 10-11
  • Payments: American Express, Discover, Master Card, Visa
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