We have probably been here a hundred times in our short time in Charlotte. Food is pretty consistant except for a couple duds. Servers are usually great except for the occassional one that doesn't want to be there. The funniest thing is every time we are there, there is always an ""OP-A"" moment with plates or glasses crashing to the floor. I will say though that we do not tend to go during busy times when the wait is longer than a half hour. The few times we've gone when it's busy has been the same times the food suffers in quality.
Pros: good food with lots for 1-2 more meals to take home
Cons: terrible fries and beef - stay clear of both and you'll be ok.
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