Techna Glass

Techna Glass\r 460 W 9000 S\r Sandy, UT 84070\r \r This shop is a freaking joke. They threw on the wrong windshield (a cheaper one, without the visor band) but i caught it on the day they installed. They admitted fault, said the correct part was ordered and was put in correctly in their system but the warehouse sent the wrong one. The tech gave me a new appointment 3 days later to come back to get the right part installed. What happened when i showed up 3 days later? They completely went back on their words and told me i didn't mentioned the visor band when i called and what they installed was the right part for the FX35, none of them have visor. I thought....are you f$$$ing kidding me? I've been driving my car since i bought it brand new for years and i don't know what type of windshield i have? Plus, the tech admitted the warehouse screwed up and sent the wrong part and now they're telling me that i didn't tell them about the f$$$ing visor band? Plus, this was an insurance claim; insurance pays for similar part at full price, not different part, cheaper part; They threw on the wrong part and practically called me an idiot because i didn't know what supposed to come with my car? What kind shady business is this?\r \r For what it's worth, they agreed to put the right windshield on but to hell with this place. Running a dishonest business; treat customers as they're idiots. Seriously!!! This is stealing and cheating at its finest. I'm gonna make sure every social media heard about this. more

Made appointment online @11am for a 2pm appointment Was told it would be none @ 3pm Was there @ 150pm truck wasn't started until 220pm Truck was not done until 313pm. No big deal right? unless you made said appointment. so you could pick up daughter @ school @ 315pm. But that guy that drove in without a appointment, sure got his started on @ 2pm. why did i make said appointment then. & one more thing let people know all charges be for. They don't tell you, you'll need 20$ USD for wipers,(not to void warranty) 5$ USD for glue if you want to drive home after window gets put in. or 8hr wait for glue they offer with glass to dry, & 5$ USD more to toss your old glass away. Was quoted 149$ USD walk out paying 170.49$ USD. was told about warranty ( FREE chip repair) I'll pay someone $USD not to come to you again. more

Fasts and Friendly service I can count on! more

Great service quick and nice!! more

Fast, professional, friendly. Have appreciated doing business here since late 2006. more

Windshield replaced, took less time to install than what I was told. This is one of the reasons I remain to be a repeat customer. Thanks more

Quoted $200 for Repair while on Phone. Received no Confirmation Email. Quoted $400 at Shop.\r I called for a quote on my 2003 Nisan Pathfinder, needed the rear glass on the driver's side. I spoke with ""Johnny"" in Utah. I was quoted $200 for the repair. Techna Glass told me they would email me the confirmation. Then I was was asked for my home address where they would also send the confirmation. This did not make sense because my appointment was in a couple of hours.\r \r I never received the email confirmation. I sent them an email but received no reply. My phone had died so I could not call them.\r \r When I went down for my appointment I was told the wrong glass was ordered and the new repair cost was over $400.\r \r The sign on the wall said something like, ""If we don't keep our promise, we will give you $10"".\r \r I asked the manager. ""Are you going to keep your promise?"". The manager said. ""I can't we will lose too much money"". If they don't keep their promise they will simply give you $10 instead of doing what they originally communicated.\r \r The manager was also apparently disgusted with Johnny, the person who gave me the original quote. It seems like this was not the first time this had happened with Johnny.\r \r While I was in the office I spoke with Johnny over the phone. He did let me know that there was a misunderstanding and everything was recorded on a tape. I asked him if I could listen to the tape. He said no.\r \r I told Johnny if he would not let me listen to the tape, I would simply report the incident to the Better Business Bureau. more

Had to replace the front windshield of my truck. Work was done quickly. Happy with job. Have also used them for rock chips on my wife's car on the ""lifetime rock chip repair"" service. more

Fast, friendly and prompt. Scheduled my appointment and was in and out in less time than they said it would take. Will go here for all my glass needs. Thanks for awesome service. more

I had a fabulous experience with techna glass! They came to my work and replaced my windshield which was awesome. I had some air leakage and they got me in right away and fixed the problem no hassel. I am very excited about the free rock chip repair for life. What a deal!!! Zach was wonderful to work with and very friendly! Thank you Techna Glass! more

Literally the worst business I know of and I've never said that before. Travis, a VP of the company, was one of the rudest people I have ever dealt with and made both my husband and I cry on separate occasions because of how rude he was. These people absolutely do not care about their customers. more

Had the best price in town, and when I had to reschedule at the last minute they said no problem and didn't charge me any extra fees. Technician was very friendly and did a competent job. more

I got my window bashed out at the Football game and drove right over to Techna Glass on State and I-80 without an appointment. The manager came out to look at the window and made a call right then. 15 minutes later a van came pulling-up and delivered the window. They had already pulled out and vacuumed up all the little broken pieces of glass so the installation was quick. I was in and out so fast that I was perfectly pleased with Techna Glass. It was total satisfaction for me to have the problem solved within an hour. I was thankful for such great customer service and professionalism. more

For what it's worth... Techna Glass (auto repair glass center) in Salt Lake City is absolutely the worse business I've ever encountered. Please do not consider using them for any glass repair. You'll end up regretting the decision as I have. The management is inept, does not return phone calls, does not value their customers, most of their installers do a super half-ass job and their quality of product is dismal. A better choice is Diamond Glass. more

I had to replace the passenger side window. they were able to do it the same day, so I took it in today. After nearly 2 hours I was excited to finally hear my name called. As I went out to my van, I noticed the outside trim had several new scratches, but I figured it was not too bad. I had vacuumed the van out the day before, but there were still several glass pieces, but I was told they would vacuum everything. When they finished, I noticed several glass pieces still in the van, then more under the wad of paper dirty towels left in the car. I also noticed more glass pieces in the window trim. I picked them out with a small stick and card. They were closing so I figured I could clean it up. No biggie. I then tried to roll it up and it did not work. They took it back in when I asked why the plastic moisture protector that goes inside the door was in the back seat. The guy said it is not needed and waded it up to throw it away. I asked for it back and asked if they could put it back in since they had to take the panel off again to find out why the window would not roll up. It only took about 5 minutes and it turned out the plug was not connected. This time I had them put the plastic trim back on the door as well. All of the employees were very nice, so it was hard to complain about all the glass and after all, they quickly fixed their mistake on the window. It was after 6 and they were all ready to leave or I would have asked them to vacuum all the glass and maybe wipe down the dash that still had small glass pieces all over. I just decided to leave and clean it up myself. As I shut the door, it sounded like an old slot machine paying out. The door is FULL of glass pieces. It seriously sounds like a bag of coins in the door. Not only does it make a huge sound when the door shuts, but when I drive over bumps. Awesome. You can also hear hard scratching when the window goes up and down like the new window or the bracket inside is scratching on glass pieces. The inside door panel is pretty jacked up as well. It does not line up. I was able to pop some things back into place, but it still does not line up. I would not recommend them, at least for door windows. more

As I was driving a huge rock hit my windshield and instantly cause a crack from one side to the other. I drove directly over to Techna Glass on 90th. I had no appointment and needed it done on the spot. I asked for the manager and Jason came out of the shop to greet me. I asked him if he could put in a new windshield at a moments notice. I received a huge smile and a no problem answer. It seemed like a few minutes and my car was ready to go. I said thanks for saving my day, because I was on my way to deliver the car to it's new owner and I didn't want anything to stop the sell because of the broken windshield. Everything worked out fine thanks to Techna Glass. more

I took my Ford Mustang in to Techna Glass to get a side window installed. My car is an old classic and I don't like anyone ripping into the door. I watched the guy take his time to disassemble the door to get to the window. After a few minutes, I stopped being so concerned, because every move he made was the right one. He showed patience and skill as he installed the piece of glass. I appreciated the good work and I didn't feel like I was a number being rush through the process. more

I have a Dodge Ram Truck and getting a windshield replaced is hard. It always takes 2 or 3 guys to lift it into place. I went to Techna Glass and they had several guys around to help put the new windshield in. They taped it up really well, so it stayed in place. I watch the whole ordeal from start to finish. These windshield techs worked in unison to place the glass on the exact spot so my truck or glass wasn't scratched at all. When they finished they gave me some paper work that had a warranty for life on the windshield. I also received some instructions on how to care for my new windshield in the cold weather. These people are serious about doing the job right! more

THEY DAMAGED MY CAR AND TRIED TO COVER IT UP, WHEN I CAUGHT THEM ON IT AND YELLED AT THEM THEY CALLED THE POLICE AND GOT EMPLOYEES TO LIE TO MAKE IT SEEM LIKE I WAS A NUT CASE. I SPENT $1,000 IN A FINE BY SANDY CITY AND ANOTHER $1,500 IN ATTORNEY FEES TO DEAL WITH DISHONEST EMPLOYEES AT TECHNA GLASS. I WOULD RECOMMEND YOU GO ANYWHERE ELSE INSTEAD OF LETTING THESE GUYS SCREW YOU TOO! more

THEY DAMAGED MY CAR AND TRIED TO COVER IT UP, WHEN I CAUGHT THEM ON IT AND YELLED AT THEM THEY CALLED THE POLICE AND GOT EMPLOYEES TO LIE TO MAKE IT SEEM LIKE I WAS A NUT CASE. I SPENT $1,000 IN A FINE BY SANDY CITY AND ANOTHER $1,500 IN ATTORNEY FEES TO DEAL WITH DISHONEST EMPLOYEES AT TECHNA GLASS. I WOULD RECOMMEND YOU GO ANYWHERE ELSE INSTEAD OF LETTING THESE GUYS SCREW YOU TOO! more