Techfusion

Contrary to their slogan, there is such a thing as lost data. I took in a flash drive that went haywire with mostly Word documents on it. They took 1 month+ to determine they couldn't get anything off the flash drive or the hard drive of the computer I was using, which I brought in and left with them for weeks. And charged $650. more

Awful, just plain awful. The owner is rude, arrogant and dishonest. They didn't recover my data, lied about what they had recovered, and charged me a fortune. This was one of the worst experiences of my life. There is no need to subject yourself to this amateur, shady business. Go to the real professionals and save yourself some heartache. more

Took a crashed drive to these folks. They recovered it nicely and charged a small fortune. OK I can live with that. But then they copied and gave the data to a complete stranger! (the stranger had to contact ME!). Sensitive files including bank accounts and SSN. Company admitted the screw up, tried to blame the other guy, then lawyered up. No apology, No trying to make it right. Don't trust their ""chain of custody"" BS. Not trustworthy. more

I recently experienced a crash of a hard drive containing all of the data of my accounting system. Unfortunately, I discovered that my last clean back-up was over four months old! Techfusion saved the day. Within three days of the crash my system, and accounting server was back up and running with absolutely no data loss. During the recovery period the engineer working on the drive kept me updated on the progress of the recovery. Your service was very prompt, professional, and very reasonably priced. Techfusion will be number one on my list if I ever experience data loss again due to a drive crash. Thanks again for the great service.\r \r Sarkis Boyajian, CEO\r Senior Special Care more

I chose TechFusion based on the favorable reviews on this site. Unfortunately, my experience could not have been more different. Seems like this outfit is reverting to bad form circa 2007. I was a corporate customer and hindsight tells me that I was an automatic target. My employer's policy required signing of a confidentiality agreement. I made a 10:30am appointment with the owner to sign the document. STRIKE #1: he was a no-show. The papers were eventually signed and I dropped off the hard-drive. I called up after one week to check status and was told that my drive was in bad shape and it clicked incessantly. I knew it was not like that when I dropped it off. So I showed up unannounced at the shop and asked to see my drive. They brought one out, plugged it in and sure enough, it was clicking bad. The only problem was, it was NOT my drive, STRIKE #2. The next day, they phoned and said there was very little chance of recovering any data from the drive. I waited a few days and decided to retrieve the drive and take it somewhere else. As soon as I walked in the door, they did an about-face and said they had good news that most of the data could be recovered. The bad news was the price just quadrupled, STRIKE #3. A few days later, they called up and said they had burned the complete listing of the recovered files to a CD ready for me to pick up. I picked up the CD after work and tried to read it as soon as I got home. It turned out to be BLANK, STRIKE #4. I cannot help but wonder to whom they actually gave my file list to. I talked to the owner and he promised to deliver the recovered data to me as a way of making it up to me. Well, you guessed it, STRIKE #5: NO delivery, I ended up making one last trip to pick up the data. In my case, lightning struck not once, but multiple times. I seriously question TechFusion's honesty, ethics and competence. It is definitely not a shop I will do business with again. more

Techfusion did an oustanding job recovering my family's home PC when it crashed from a surge/blackout we had. The turnaround time and price were very fair in comparison to all the other data recovery companies I contacted. The staff was very friendly and helpful. They kept me up to date during the entire process, therefore I was at ease and ensured that they meant business and that my data would be recovered. All in all I would highly recommend Techfusion's professional data recovery service. more

Great and outstanding company they helped me out restore my iphones lost data and restore my data back on to my phone. Thank you for the help and keep up the good work guys. more

My work computer hard drive had crashed and I was sure that my life was over because I had lost years of work related data. I took the hard drive tom couple of data recovering places and they had looked at it, but could not retrieve all the files. Now I was sure that I was doomed. Luckily a friend of mine was in a similar situation and recommended that I should have Techfusion check the hard drive out. He said that they were the people to go at times like this. \r Incredibly he was right. After calling them and taking the hard drive in I had all the files within a week recovered. They got my life back on the road by saving my job. Thank you Techfusion, I can’t thank you enough!!! \r more

I had a laptop with password that i just couldnt remember, and i needed the files that were locked. So I found Techfusion and decided to send my computer to them so they could unlock the password. They had very good service, when i got my computer back, the password was taken off and my computer had all the files and software that were on it when it had the password. They did a very good job, and i would recommend their services to you. more

I don't usually take the time to write reviews, actually this is my first time but I was so happy with my results that here I am. After dropping my laptop (don't ask how) I kept hearing a clicking noise, but things seemed to be fine and I didn't think anything about it. After about a week, my computer just crashed and I couldn't get it to work. A friend of mine recommended Techfusion. Brandon a pleasant fellow took in my order, and explained that I should have brought in my laptop as soon as I heard the clicking noise. They quoted me a price range depending on how complicated the data recovery would be, and put in a rush order because I told them I needed my laptop for a project ASAP. They called me the next day and told me that the drive was not as damaged as they had anticipated, and I was pleasantly surprised to find out that I would be charged towards the middle of the price they had quoted me. The following day, I picked up my laptop with a backup copy of my files on a usb stick. I couldn't be happier with the results and I highly recommend Techfusion. more

I recently used Tech-Fusion to recover a flash drive filled with photos from a vacation abroad. The people at Tech-Fusion were able to recover all photos on the drive within a couple of days. They mailed the drive back within less than a week. thanks Pros: great service; quick turn-around more

I was very impressed in the manner in which the data recovery people at this office handled my hard drive and delivered just what they promised. I wasn't promised the moon, just what was possible and they delivered exactly that. I was asked to mark on my file list the most important files I wanted back and they continued to concentrate on recovering according to the priority of my list. They worked with me for a period of two weeks, which I didn't mind , I would prefered taking the time to make sure everything I needed was covered. I went in three times and worked with them and was really happy with the attention they paid to my case and even happier to get what I need back when I thought it was gone forever. Pros: Get what you paid for ... Cons: N/A more

I have known Techfusion to provide excellent service to my colleagues as well as friends and family for several years. For example my boss, who headed a department as Director of Engineering at a Silicon Valley high tech company, had a serious hard drive failure in his department, and the engineers and technicians in the company did not have the requisite knowledge and expertise to fix it themselves. We called Techfusion to see if they could take up the task. Techfusion provided an estimate which they later adhered to. Within a few days, my boss and his team were impressed to find, Techfusion recovered all of the data and FedEx'ed it back. Everything was restored to its original condition.? Pros: great customer service, reliability and professionalism Cons: walk-in locations limited to east & west coast more

A very disappointing experience and service. After naming a flat rate for recoving the data, and keeping the hard drive for almost a week, they wanted more money. They also made a mistake with the shipment and was sent to a different location. Moreover, they cut the amount of the refund they were going to refund and took forver. more

Our business, run on a part time basis, does not allow us to have an in house tech person. But most simple tasks can be handled by my niece. On one occasion however, when my laptop dropped on to a New York street and would not open (and had broken the screen), we needed to recover what we could of the hard drive to put on a new unit. We took it to Techfusion where the work was done overnight with minimum fuss and cost. Eden Frye CambridgeMAapartments Cambridge, MA July 7, 2010 Pros: fast, reliable service Cons: location behind Whole Foods is a little tricky more

Techfusion did an outstanding job recovering my hard drive. I was told by my friends in the IT industry that my data could not be recovered but Techfusion pulled it off!! I've recommended them to several of my friends who have all had the same experience. Pros: Professional, highly skilled, reasonable price more

the techs at techfusion were a great help to us when our laptop got corrupted with a trojan. thanks to them we were able to recover from this attack and limit the loss of files with a minimum of effort. these guys are always ready to help us at short notice and come through to save the day. Pros: knowledgeable staff more

My wife had a Kingston 4GB USB drive. One day it just didn't work anymore. Since we had important data on it and no backup, we decided to look for professional help. After comparing several places, we went for TechFusion that had a reasonable price and time frame. We are very happy with the results - we got our data, and the service was very pleasant and helpful, especially Nick. It is not cheap to recover the data, but they did a very good work and the price was market competitive. I would definitely recommend them ! Pros: Full recovery, good service more

The guys at Techfusion were recommended to me by an employee at Best Buy, when several people were unable to retrieve any information from my external hard drive. From the first time I called to get more information about them, the staff where friendly, open and extremely helpful. When I went into the business, I was blown away by their professionalism, knowledge and positive attitude. \r \r Not only did techfusion retrieve all the information from the hard drive others had labeled unsalvageable, but they were also incredibly kind and generous in their willingness to help us get that done within our means. They are not only the best at what they do, but they are also a group of all around great guys.\r \r I would send my friends, family and anyone with a computer issue there way without reservation. Indeed, I could not recommend them any more highly. No matter where you live, they are well worth the drive into Cambridge. You will not be disappointed.\r Pros: Knowledgable and helpful staff Cons: absolutely none more

I have a small accounting practice. When my computer stopped booting, I thought I'd have to pull my hard drive and copy all my data to a new computer or restore from a backup. After both disaster-recovery methods failed, I was forced to resort to data recovery services. I really didn't want to have to, mostly because I was embarrassed to be this ill-prepared. Enter TechFusion. They recovered more than 99% of the contents of my drive at a price far below what it would have cost me to recreate the records, even if it were possible. Thanks so much! Pros: They recovered my data Cons: I felt stupid for needing their services more