I created an account specifically to post this review. I dropped a rifle off there to have some gunsmithing done as it had been having case-head seperations.
Any good gunsmith should be able to take a couple quick measurements and tell you right away if this is a headspacing issue, but I was told that he wasn't in that day. I figured no big deal, and left the rifle, and instructions to call once it was diagnosed so I could determine if it was worth fixing.
A week later, I hadn't heard anything, so I called and was told it would be about 2 months before it was even looked at. This is a ridiculous amount of time to get a diagnosis, but I wasn't in a hurry so I said fine. I called 3 months after that, and no one had a clue where the rifle was.
Apparently the gunsmith takes the rifles home, which I might have been okay with, but no one ever mentioned this to me. Finally, two weeks later, I get a hold of the shop, and the smith at least had my rifle, but he's already ordered a bunch of parts for it without ever even speaking to me, and wouldn't even take the time to speak with me personally on the phone so i could find out what was going on.
I was a day away from reporting that rifle stolen because no one knew where it went. Now that I know he has it, I still don't know its condition, or what it's going to cost to have the work done. It's not an expensive rifle, so there's no way I'm footing a huge bill on it.
This place is terrible. You're ignored almost all the time. The staff doesn't have a clue what's going on, and they don't care to help you. They don't follow instructions left by customers, their turnaround is ridiculous, and who even knows if the work will be good.
Once I have that rifle back, I will never set foot in this store again.
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