Surgical Auto Repair

Always helpful!!! Their opinions and recommendations are very trustworthy!!! I give them five stars!!! more

Always helpful!!! Opinions and recommendations very trustworthy!!! more

Just the real deal. They are fast, effective, inexpensive, and well organize towing and repair business, who make things done fast but right. They help me this morning when my front rim and tire were damage, they took care of, asap and the bill exactly what I expected it. Thanks a lot. more

Just the real deal. They are fast, effective, inexpensive, and well organize towing and repair business, who make things done fast but right. They help me this morning when my front rim and tire were damage, they took care of, asap and the bill exactly what I expected it. Thanks a lot. more

My husband myself and our two boys have traveled to White Plains NY to visit our family. On our way back to FL our mini van shuts off with us on the Bronx River Pkwy. This was shear terror with a 3 & 5 yrs old. We call a family member who found Surgical Auto Repair in the yellow pages for us we have our mini van towed to their facility. Their professionalism and friendliness was beyond what we were expecting, Sandra did everything to keep our boys calm, in less than 20 minutes Donald came in and told us that the gas filter line had fallen off and what was more shocking was when Sandra said no charge for the Service to reattach the gas line, in all our times of going into any service facility we have never heard the words NO CHARGE they could have told us anything seeing that we have out of State License Plates on. They have proven to us that there are still good honest repair shops out there. Sandra & Donald you guys are super organized, honest, trustworthy and level headed people. Ple more

I love the service at Surgical Auto Repair. I went when they were about to close up, but they waited for me. I recommend them!! more

In August of 2009 my husband myself and our two boys have travelled to White Plains NY to visit our family. On our way back to FL our mini van shuts off with us on the Bronx River Pkwy. This was shear terror with a 3 & 5 yrs old. We call a family member who found Surgical Auto Repair in the yellow pages for us we have our mini van towed to their facility. Their professionalism and friendliness was beyon what we were expecting, Sandra did everything to keep our boys calm, in less than 20 minutes Donald came in and told us that the gas filter line had fallen off and what was more shocking was when Sandra said no charge for the Service to reattach the gas line, in all our times of going into any service facility we have never heard the words NO CHARGE they could have told us anything seeing that we have out of State License Plates on. They have proven to us that there are still good honest repair shops out there. Sandra & Donald you guys are super organized, honest, trustworthy and level headed people. Please keep up the good work and for all those who are looking for an honest, trustworthy, caring & friendly auto repair shop please look no more call Surgical. more

I went to Surgical Auto Repair 3 yrs ago and has been going back, because of the quality repair and service I have been getting. Sandra & Donald took the time to explain what service I needed then and what could wait my 2000 BMW has never ran better & has never left me on the road since I have been going to Surgical there prices is much less than the dealer and I believed I have gotten the same service or better. Donald's diagnostic work is the best he has never misdiagnose my car and I never have to take it back to him for the same problem. I recommed any one how may need quality work to call Surgical. R. more

I use my car extensively for commuting 120 miles a day / 3 days a week to work plus a very active personal schedule. Knowing that my car is reliable is critically improtant to me. Since I started coming to Surgical, I've never encountered any surprise car issues while on the road or any unpleasant surprise breakdowns relating to my car that caused stress or safety concerns. The 7 year old car drives like a brand new car to me with no signs of losing its performance. Having one less thing to worry about is great as driving is such a significant part of my lifestyle. No car related drama is definitely welcome!!! I am so impressed by Donald and Sandra's professionalism and genuine care for their customers. They are always helpful and I fully trust their opinions and recommendations, which is built on my many years of interactions with them as their customer. They always take the time to explain things to me in a non-elf serving way assisting me in making comfortable decisions that meet my personal expectations about my car. I would recommend this place to everyone for their cars!! more

have been going to Surgical Auto Repair for 15 years ever since they opened. I was so impressed with Donald's honesty, ethics, and outgoing friendly personality, that I have being going back with all our cars (new and used) I have sent family members and friends to them without a second thought as to how well they would be treated. In a sea of tarnished un-reputable repair shops he is the undisputed shining light of honesty that you can always trust. Without a doubt, Donald & Sandra as a slogan says Mount Vernon's (Westchester) TRUSTED AUTO REPAIR CENTER. You can call them for any problem that you may have, Donald is also the best when it comes to diagnosing. more

They are rip -off artists. They don't do the work they are billing you for, and the labor charges are outrageous Cons: they think they have a license to steal more

The prices are above the real cost. Does not provide timely service. I was told a wrong price for a product. So that the company could get more money. Overall Liars! Pros: Nothing Cons: Everything more

I WENT TO SURGICAL AUTO WITH THE GREATEST EXPECTATIONS AFTER YEARS OF CONTEMPLATING FINALLY I DECIDED TO TRY THEM OUT BY GETTING A TUNEUP. THE TUNEUP WAS EXPENSIVE FOR THE TUNEUP I RECEIVED. HOWEVER THIS WAS ONLY THE BEGINING OF MY TROBLEMS WITH ""SA"". THEIR MECHANIC/OWNER SUGGESTED THAT I REPLACE THE V-BELT SINCE MY 1999 PASSAT HADN'T HAD IT REPLACED SINCE NEW AND ACCORDING TO HIM SHOWED SOME WEAR. SHORTY AFTER REPLACING THE BELT, I STARTED HEARING A NOISE FROM MY POWER STEERING. I RETURNED TO ""SA"" AND WAS TOLD I HAD TO REPLACE A PUMP. THIS NEXT ORDEAL TOOK 3 DAYS DUE TO THE FACT THAT THEY EITHER ORDERED THE WRONG PART OR WAS SENT THE WRONG ONE. FINALLY THE RIGHT PART CAME IN AND IN THE PROCESS OF INSTALLING THE PUMP THEY CLAIMED TO HAVE DROPPED ONE OF THE BOLTS INTO THE TIMINIG MECHANISM WHICH LED THEM TO HAVING TO REMOVE THE ENTIRE FRONT END OF MY CAR AND BREAKING MY HOOD LATCH WHICH HAD TO BE ORDERED AND ANOTHER TRIP BACK TO THEIR SHOP, ALSO THEY FAILED TO RECONNECT WIRES. MY CHECK ENGINE LIGHT TO STAYS ON DUE TO A; NOW MALFUNCTIONING EVAP CANISTER AND IF THAT WASN'T ENOUGH MY CAR HAS NO HEAT ON THESE VERY COLD WINTER DAYS. I WAS TOLD THAT THE WORK IS WARRANTIED, BUT EVERY TIME THEY WORK ON ONE THING THEY BREAK SOMETHING ELSE AND DENY EVER TOUCHING THE NEW PROBLEM. I'M SORRY BUT I WOULDN'T RECOMMEND THEIR SERVICES TO ANYONE. MY CAR RAN FLAWLESSLY BEFORE ""SA"" GOT THEIR HANDS ON IT, I?M SORRY I EVER WENT THERE, PLUS THEIR PRICES SEEM HIGHER THAN THE DEALER'S SERVICE DEPARTMENT. IT COST ME OVER $750 PLUS THE INCONVENIENCES TO REPLACE ONLY THE PUMP, AND WITH NO COMPENSATION. Pros: CAN'T THINK OF ANY Cons: EXPENSIVE, UNTIMELY, INCONVENIENT LOCATION more

I love the service I recieve at Surgical Auto Repair. My loctition recommended the shop to me after I was complaining about my old shop trying to charge me a price I wasn't comfortable with. I went Surgical Auto Repair on a last minute basis, they were about to close up, but waited for me. they repaired my a/c, and they are now the family repair shop. I recommend them to everyone, that wants honest people that won't over charge you, and explain everthing in detail to you about the repairs you need. And give you the option to repair or not to repair. Use Surgical Auto Repair for all your auto needs. more

I visited surgical auto repair, 4 years ago and has being very please with the quality of services they provided to their customers. They are very hornest & reliable. The thing that l love about this auto repair shop is that they have all the latest computors and diagonostic tools to work on cars. The owner Donald is the best technician i have every seen in all my driving. I will recommend Surgical to any one who owns a car. Donald and his technicians all certified to work on for the latest model cars they provided the highest service that you can think of. They are a one stop shop, they do your engines, transmissions NY state Inspection, Wheel Alignment and much more. \r \r Satified Customer\r Karlene Marcus Pros: service was good, parking was provided by shop - next to metro north trains more