Bottom line, if you are in the process of engagement ring shopping, you should not buy a ring until you visit Stone Oak Jewelers and talked with Dan. The customer service there is unparalleled. I started doing research online about places in San Antonio to find the best prices and quality. All the reviews for SOJ's were spectacular so I walked in and looked at their selection. I knew exactly the style of ring my fiance wanted and didn't see it in any of the showcases. I showed Dan a picture of the style of ring she wanted. He recreated the ring from only the picture and a description in a 3d rendering machine he has that makes the ring out of a plastic-resin type material. Then Dan helped me pick out the best stone I could afford. I told him the cut and carat I wanted and he let me pick from many loose diamonds from the back.
He instructed me on how to view the diamonds under a loop, and after narrowing down the diamonds I picked the One. It was around this time that the prototype of the ring came out of his rendering machine and although happy, I wasn't 100% happy; I felt bad, but I only plan on doing this once, so I wanted it to be perfect. I asked Dan if the ring could be modified . He made the modifications and recreated the mock-up ring again. It was then that I had to approve the new design. I could see right away I was getting a premium one-of-a-kind engagement ring. The ring came back and it was better than I could have asked for, and under budget !/.
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