I've never had my windows washed, so I was a little bit concerned about the service the company would provide, and of course, what it would cost.\r
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When I called, the lady who answered was very gracious, patientially answering all my annoying questions about whether they clean the screens (they do) and the tracks (they do). \r
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My questions persisted. Are they insured? Yes. How do they reach the high windows? The crews have ladders on each truck. How long does it take? 2-3 hours for 20 windows. Can I get an in-person estimate? Of course. Plus, the price was reasonable.\r
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When the crew arrived on Tuesday morning, they knocked on the door and introduced themselves. I didn't bother with an in-person estimate, so the crew went around and counted all the windows before starting. There were a few more windows that I was orginally quoted, but the office manager assured me on the phone that may happen.\r
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Service included cleaning the inside and outside of each window, cleaning those darn screens, and wiping the sills and tracks. I was mightly impressed. \r
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The crew used a water-fed poll on the exterior of the windows and uses it to ""scrub"" them clean with de-ionized water. I'll admit I was suspicious, as water dripped all over the windows. But the crew explained it is de-ionized water, purified on special tanks in each truck, and is harmless to all plants and surfaces. Miracle of miracles, it dried spot-free, just as they said it would!\r
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The team who came to my house was really nice, politely removing their shoes when they entered the house, and making sure I checked each window to be satisfied before they left. They were so nice!\r
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One day prior to my appointment, the office called to confirm their arrival time. The day following service someone called me to follow up and ensure everything went well. \r
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This company is really working hard and I applaud their efforts. I will certainly be a repeat customer and plan to tell all my friends about them. My windows are so clean they sparkle!
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