Sona Dermatology & MedSpa of DFW - Frisco

Sona Med Spa in Frisco is great! I highly recommend it. more

For years I wondered what it would be like if I didn't have to shave every day....and now I get to enjoy the rest of my days with out shaving....wooohooo!!! I was a little nervous about the process and went for a consultation to understand hair removal. They were very informative and spent as much time as needed to ensure all my questions were answered. more

Being 60+ and seeing all the little lines (some might call them "wrinkles") I had to do something quick without having an expensive face lift! I had a consultation with Lindy and she put me at ease right away!!! Lindy explained in details the Accent skin tightening procedure, how it works and what I could expect.. I am so glad I listened...Now, my friends are asking me if I "had a facelift". I no longer look "Tired"!!! Of course they are all interested in talking to Lindy and looking forward to looking a little younger! Thanks Sona MedSpa and thank you Lindy!!! more

Sona MedSpa is the ONLY place I will go to for my skin! I had a consultation with Lindy and she was incredibly helpful with my sun damaged skin. She did a Visia scan on me and I was blown away by everything I learned. more

This place is nothing short of Awesome!!! more

I have really enjoyed my experience at Sona so far. I went to the consultation and they were very nice and explanatory. I left feeling 100% confident! more

I can not say enough great things about Sona! I started off with Laser Hair Removal for my legs just to see how it would go. It was fantastic! I saw real results after each treatment and completed my package over a year ago and am loving all the free time I don't have to spend shaving. After about three treatments on my legs I realized that I should do this for the rest of my unwanted hair so I added on underarms and the bikini area. Can I tell you how nice it was to go through the entire summer not having to worry about if I had shaved or not!?!?! I now look at other people around the pool with razor bumps and irritated hair follicles and I wonder why they haven't considered Sona yet! I try to work in my experience into every conversation I can! more

i had a great experience with sona medspa for my laser hair removal. my kids look at old photos of me with a hairy chest and back hair and are totally grossed out. now i'm "sona smoooooth" . more

Once they get your money they don't care what happens with your procedure(s). I paid for 6 lipo dissolve treatments (a procedure no longer available) and received 3 treatments by inexperienced PA's. The treatments, done almost a year and a half ago, have left me with bruised and dimpled skin, probably for a lifetime. They would not give me my money back for the 3 treatments I didn't use. They would not let me use the credit for anything other than to treat the area I was being treated for with lipo dissolve. So, I received one Accent treatment and was told 3 would treat the problems from lipo dissolve. So, I ended up paying even more money for 2 of the Accent treatments. After complaining about the non-improved condition of my skin they gave me more Accent treatments . . . which I have since found out would never fix the problems I'm having. They refuse to work with me on a refund and argue that, no matter what my problems are from lipo dissolve, I got free Accent treatments so I should be happy. Very unprofessional. more

I went in for this treatment for my 'wings' under my arms and saw instant results. You can ask the tech to see my pictures :) I copied this info from their web site to help explain it. I really liked it! Pros: instant results Cons: a little hot :) but worth it more

My girlfriend went to this place for a consultation a few weeks ago. Signed up and had her first treatment and had these burn marks over her legs. I was going to go with her to this spa and I am so glad I didnt go! She told me when she called the person told her that someone would call her back and they didnt. Not only that but it seems the prices change all the time. When she asked to add her underarms it was all the sudden almost $700 cheaper than the first time the girl tried to sell her it. They say they offer better everything, but speaking to other laser places I think this is just a sales tactic. I suggest anyone thinking about going here really do their homework! I am now going to Ideal Image and havent had an issue yet. Pros: nothing Cons: everything more

I was very excited when my sister and I decided to get laser hair removal. Since Sona is one of the leading places to go, it was an easy choice, We booked both of our consultations and our appointments to have the hair removal done on the same day. We did this since my sister lives three hours away and it is difficult for her to get to Frisco unless she makes plans in advance Having the consultation and appointment in the same day would save her a trip. We booked these appointments two months out and she had made arrangements to come for the procedure (with two small children this is not an easy task). One week before we were scheduled we were called and told our appointments needed to be rescheduled. After pleading to find some way to at least let my sister keep her appointment since she was driving so far, there were no results. The staff seemed totally unsympathetic and still insisted to reschedule. I called Ideal Image in Plano, and the staff said no matter what they would accomodate us whenever we needed our appointments even if it meant they come in early or stay late. Now that is what I call customer service. Pros: They offer many procedures Cons: Customer Service! more

Laser Hair Removal, Botox, Juvederm, Microdermabrasion, Chemical Peels, Photo Facials, Skin Tightening, Lipo Therapy, and Vein Treatment Pros: Laser Hair Removal Cons: What are the drawbacks? more

I called Sona back in December to schedual a consoltation.. The staff is very nice... Except it's been twice now where there has been a family emergency or something and my appointment got reschedualed... but that didn't really bother me... I feel like they don't tell me everything I need to know about my procedures and what I should do before and after.. I am getting Laser Hair removal...and the RN told me right before she was about to start that I could have put a numbing cream on an hour before I came...What? No one ever told me... If I didn't know anything about laser hair removal I wouldn't of known that I was supposed to shave...they never told me...and they also never told me (until i went for my first appointment) that I couldn't have the procedure done because i was taking a certain medication.. which is fine...but they could have told me BEFORE i drove all the way over there... Pros: Nice staff..pretty place...good prices Cons: Some what un-organized...staff need to be a little more informative.... more

I agree with Hot mom on laser hair removal apointments, they are a very popular place for a good reason. That is why I ALWAYS schedule my next appointment in a month from my last treatment. You know how long it takes for your hair to grow out so it's pretty easy to figure out...well at least for me. I make a full beauty day and put the kids in the daycamp in Frisco so there are no demands to keep me my best for my family and myself. If you are looking for aome vitamine infusions they do that as well with some treatments. Give them a try and set a beauty day for yourself, after all don't we deserve it? :) more

The treatments are good and I am seeing results from the laser hair removal however I can never seem to get an appointment. When I finally get an appointment, I get a call and for some reason or another I have to be rescheduled. It has happened to me more than once. I don't know if they just don't have enough people to do the treatments or if they just wanted my money. I don't appreciate being told if I am late I have to reschedule but sometimes I have to wait 15 minutes to get treated or my appointments are constantly being rescheduled. My schedule is very busy so usually, I can't make my appointments in advance. I have to call when I can and this seems to be a problem. It is kind of difficult to recommend any of my friends or family because they will pay a lot of money for the service and then won't be able to get an appointment. Pros: good hair removal results Cons: can't get an appointment or my appointment has to be rescheduled more

I attended this Frisco's SPA's open house on a whim awhile back... and who can turn down free services, food and drink! So happy I did. This is THE MEDSPA IN FRISCO and from now on this is MY SPA. The open house was really a treat, incredibly nice folks who offered up advice, services (make-over, micro-dermabrasion, and a sono facials ), but more importantly did not try to push sales at me. The facilities were beautiful, clean, serene and everyone who works there is absolutely beautiful! All treatments were wonderful, professional, relaxing and pleasant..but more importantly showed results! The experience was so nice, I decided after a two and a half year hiatus from botox to give Sona med spa a try. A couple of years ago I had a bad experience at another Spa. I went in with a coupon for botox, and walked out $2,100 poorer and essentially unhappy with the results. Yes, I buckled under the high sales pressure. Needless to say...I never went back. I discussed the procedure with the Sona Med spa doctor and decided to go for it. I'm so happy I did. First, there is no high pressure sales. If after meeting with the spa gals you decide to go for it, so be it. If not, no problem. My first surprise was the cost...I knew exactly what the treatment would cost before he did it, and it was surprisingly less than I paid previously per unit! Let me say that again...less money per unit. I had smoker's lines on both sides of my mouth that are gone now using only 1 unit each. He used much less botox that I had previously and the results were better and pain-free. No lines on my forehead, no crunch between my brows, my crow's feet are gone too! I have lost the wrinkles but not the movement...what a difference. The staff at Sona in Frisco seem to actually "like" what they do and prefer to find out what you want, rather than tell you what they think you need. They are caring, kind and courteous. Give it a try. Pros: LOVE the staff! more

I have gone to several different med spas including Sona in Frisco. I completely disagree with the review below. I find it interesting that this person claims to have gone to this location for over a year, but has only written ONE review on Citysearch and only on sona ..hmmmmm. Personally, I think it's a dissatisfied EX-EMPLOYEE . I have had nothing but excellent service at this med spa in Frisco. I have actually met ONE man in all of the time I have gone there and that is the back office manager, so perhaps it's because they have a team that all works together that she got a man once in 12 months. Don't you think it sounds odd? Anyway I just HAD to write on this one because I write many reviews on Citysearch and that person is giving Sona med spa a bad rap. This location is beautiful, the staff outstanding and VERY educated on how to please a client ( and I am not easy to please) . Perhaps that gal below should call and ask for the male office manager and see if he can help he with her ( issues) concerns. He's quite pleasant too :) Pros: Great location off Legacy Cons: not a one! more

This place is a mess! I have been going here for about a year ( just to finish what I payed for since there are no refunds after you pay for your package or so they say). I have one more treatment left and I still have some hair. Much better than when I started though. The treatments are not the issue at this place, the issue is the lack of customer servie and avalibty. The last time I called to make my appointment a man answered the phone to book my bikini. It took 15 min to set up an appointment that takes 30min! There were no times so I had to book a month out to get a time that worked for me! Not only was I uncomfortabe talking to a man about my bikini treatements, then was asked if I had paid! I paid for my packge almost a year ago why am I still getting asked to pay!!!! They have no issue rescheduling you last minitue but then when you call them last minitue you get charged $50.00. I WILL NEVER REFER my friends to this place when started it was great but this place has progressivly gotten worse. From being asked numerous times if I have paid, no apointments avaliable, having to constantly be reschedule, waiting in the waiting room for 15-20 min after my appointment was susposed to start to having to talk to a man about my bikini area. Pros: treatments work Cons: bad customer service, service not up to par with the money spent more

Love this place! The staff is so wonderful and always happy to see you! They area always remembering personal things about me which is great. I got told happy birthday by my tech and my consultant when I came in last time. The parties that this office does are great and are a must go to event! Overall been very happy with all of my treatments and I will keep getting more. Pros: the people! Cons: a little more than the cheap places but much better treatments they really care about you and making sure you get results! more