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Overall i'm satisfied...but there could be improvements - Review by citysearch c | Sona Dermatology & MedSpa of DFW - Frisco

Sona Dermatology & MedSpa of DFW - Frisco

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Overall i'm satisfied...but there could be improvements 2/20/2009

I called Sona back in December to schedual a consoltation.. The staff is very nice... Except it's been twice now where there has been a family emergency or something and my appointment got reschedualed... but that didn't really bother me... I feel like they don't tell me everything I need to know about my procedures and what I should do before and after.. I am getting Laser Hair removal...and the RN told me right before she was about to start that I could have put a numbing cream on an hour before I came...What? No one ever told me... If I didn't know anything about laser hair removal I wouldn't of known that I was supposed to shave...they never told me...and they also never told me (until i went for my first appointment) that I couldn't have the procedure done because i was taking a certain medication.. which is fine...but they could have told me BEFORE i drove all the way over there... Pros: Nice staff..pretty place...good prices Cons: Some what un-organized...staff need to be a little more informative.... more
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