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Smithhaven Dodge Jeep Chrysler

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794 Jericho Tpke
Saint James, NY 11780

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(631) 863-2000
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Reviews
( 46 )
( 15 )
( 1 )
( 0 )
( 18 )

Best

This business is truly the best. My wife?s vehicle broke down and they were able to get the car fixed up and running in one day. She made it safely back home in New York and they ...

Worst

Called to check on availability of car, confirmed car and condition over phone set an appointment to see car. Drove 250 miles one way $90 in fuel and $30 in tolls and repeated it ...

Editorial review from Citysearch 1/30/2013

Honest and superb customer service! Thanks to all the staff there. more
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Editorial review from Citysearch 1/18/2013

The financial manager did an awesome job! No lies or pressure. Simply smooth all the way through. more
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Editorial review from Citysearch 1/11/2013

This is my 7th vehicle that I’ve purchased from this business. more
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Editorial review from Citysearch 12/21/2012

Completely satisfied customer. more
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Editorial review from Citysearch 12/10/2012

Mike was extremely helpful! ... Thnx more
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Editorial review from Citysearch 11/6/2012

Bought a Jeep here in July and was promised free oil changes for a year as part of the deal.They are now refusing to honor that promise and the new sales manager ,Nick Ortolani is now giving me the run around as if I am stupid or something,,,stay tuned,its just begining more
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Editorial review from Citysearch 8/6/2012

Always happy with the service I receive at this business, the service advisor is great. more
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Editorial review from Citysearch 7/18/2012

Everyone was very helpful, we knew exactly what we wanted walking in the door, we were assisted, and walked out happy. Thanks to all the staff. more
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Editorial review from Citysearch 7/9/2012

Will recommend this dealer & sales person was great and sales process was great. All were very professional, always making sure I understand completely about the purchase. more
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Editorial review from Citysearch 6/28/2012

The timeliness of the service was great. The communication is good, and we were absolutely satisfied with the work. The representatives are very friendly, and they performed all services very well. It is the reason why we use Smith Haven for service. more
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Editorial review from Citysearch 6/26/2012

This business is truly the best. My wife?s vehicle broke down and they were able to get the car fixed up and running in one day. She made it safely back home in New York and they were truly better than any auto business in New York. My wife and I appreciate everything that was done to accommodate her. more
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Excellent customer service! They called 6/5/2012

Excellent customer service! They called me during to inform me about everything. more
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Great Experience 4/17/2012

Salesmen were very good, had the no pressure approach, which is hard to find in dealerships these days. We felt right at ease and have possibly found a new home to purchase cars, thank you once again for a Great Experience. more
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Good Job on Service 4/2/2012

Personnel did a good job, with service and customer relations, but I would love if they offer loaner vehicles. more
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New home 3/20/2012

Our sale went well and I?d love to thank my salesman, Mike Horan. Salesperson was very helpful. I think I have found a new home for car buying and a new friend, Thanks Mike! more
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Happy with Experience 3/9/2012

I was happy with her overall service experience, but I did have to take the vehicle back on Monday because one of the problems was not fixed. Brian, the service advisor was wonderful. He was very attentive and informative. He made me feel very comfortable, unlike others in the business. I was happy with the service, but the vehicle is still pulling to the right. The service manager will test drive the vehicle with me on Monday. I will certainly recommend this business and I?m sure this will take care of the issue. more
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Great Job 3/5/2012

The personnel at this business were very nice, very courteous and very appreciative; they did a great job. more
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Always use for service 2/27/2012

Been doing business with them for quite a while and he has always been happy with the service. Have referred others and they are always treated well. more
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Keep coming back 2/23/2012

I have purchased 2 vehicles from this dealership and I will buy the next one from here as well. It would be nice if there was a shuttle service to take customers to Enterprise to get their rentals. Other than that very good experience. more
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Best Service 2/16/2012

Best Service, Personnel did a very good job; I always go to the same service advisor Brian, no issues when dealing with him, he is the best. more
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