Smithhaven Dodge Jeep Chrysler

My overall purchase experience was great, I spoke with three other dealerships and this was the first dealership to respond so I purchased my vehicle over the phone. Smooth, quick and easy! more

This business did a great job. They couldn't have served us better because it was all great. more

Jeff did a good job, I am currently purchasing another vehicle, and do plan to return again. more

I was absolutely completely satisfied with everything. They are the best. No one does it better. more

Called to check on availability of car, confirmed car and condition over phone set an appointment to see car. Drove 250 miles one way $90 in fuel and $30 in tolls and repeated it on the way home after finding the car was gone. Less insulting if they didnt call me while I was on my way to make sure I was on my way. Sales guy Gill very embarrassed and apologetic, I just feel like Micheal Burns used car manager thought he would get us in and talk us into a different car. He was ignorant and rude and told us through and embarrassed salesman car was gone... here look at this one. should have knocked him out for wasting my time but I had another 4 hour drive ahead of me. more

Salesperson Mike was wonderful and a gem, also Anthony in finance went above and beyond, and made my purchasing experience an enjoyable one. Lastly this business has a great staff and a customer for life. more

Owner Brett Saslow has truly assembled a three ring circus dealership. Take the time to sift through and read the truthful comments folks - you know, the ones that are more than one or two sentences.People with common sense will see thru this transparent and flagrent attempt to supress the truth...take note...the posive reviews ARE FAKE!!....the pattern is so pathetic and OBVIOUS...their attempt to subvert negetive reviews by posting BOGUS reviews right after negetive comments is laughable. Here is a tip jokers - people who have been treated fairly and ethically do NOT go out of their way to post good reviews. Conversly, folks who feel like they have been screwed, ripped off or just received plain old lousy service will GO OUT OF THEIR WAY to get the word out....and they will not relent or go away. STOP KIDDING YOURSELVES!! WE ARE ALL LAUGHING AT YOU!!!! more

The sales staff did a good job and my experience with this business was excellent. more

All were very helpful and accommodating more

I was very happy with my recent purchase experience and it was very quick. more

Troy was very helpful, friendly and courteous, thanks! more

I had a great experience. My purchase was explained clearly and thoroughly (a plus), My Wrangler looked great upon delivery. I will recommend this dealership! Thanks. more

THE TRUTH IS IN ALL THE NEGATIVE REVIEWS OF THIS AMATEUR PLAYPEN THAT TRIES TO PASS IT SELF OFF AS A REPUTABLE CAR DEALERSHIP. ITS GOOD TO SEE THE TRUTH COMING OUT IN ALL THE NEGATIVE LENGTHY REVIEWS THAT HAVE BEEN POSTED. GO BACK AS FAR AS A YEAR AND YOU WILL SEE THE TRUTH IN ALL THE REVIEWS THAT ARE MORE THAN TWO LINES. IT IS THE GODS HONEST TRUTH THAT ALL THE ONE AND TWO LINE REVIEWS ARE WRITTEN BY EMPLOYEES OF THE DEALERSHIP AT THE BEHEST OF THE OWNER HIMSELF. THATS WRITE. THE OWNERSHIP IS DIRECTING THE EMPLOYEES TO SET UP PHONY ACCOUNTS TO WRITE QUICK ONE LINE POSITIVE REVIEWS TO ATTEMPT TO DROWN OUT THE TRUTH. AS YOU CAN SEE THOUGH IT DOESN'T WORK. WHAT THE DEALERSHIP DOESN'T UNDERSTAND IS THAT CUSTOMERS LIKE MYSELF AND MY FRIENDS AND FAMILY WHO HAVE HAD NOTHING BUT HORRIBLE EXPERIENCES THERE ARE TO SMART TO BELIEVE THAT THE ONE LINE POSITIVE REVIEWS ARE AUTHENTIC. MOREOVER ALL ONE NEEDS TO DO TO SEE THE TRUTH IS CHECK THE BETTER BUSINESS BUREAU RATING OF ""F"" AND ALSO THE LACK OF OF SATISFACTORY SETTLED BETTER BUSINESS BUREAU CASES. ONLY 2 OUT OF OVER 36 CASES IN THE LAST YEAR HAVE BEEN SETTLED TO THE CUSTOMERS SATISFACTION. THATS RIGHT, 36 CASES IN A YEAR, THE LIONS SHARE OF WHICH ARE SALES MIS-REPRESENTATION AND FRAUD.ACCORDING TO THOSE REPORTS AND THE REVIEWS IN THE PAST ON THIS AND OTHER 3RD PARTY SITES THAT HAVE NO VESTED INTEREST IN THE DEALERSHIP (WHICH IS THE ONLY WAY TO JUDGE A DEALERSHIP) THE EMPLOYEES HAVE NOT EVEN TOLD THE CUSTOMER WHAT THEY WERE SIGNING AND LIED ABOUT INTEREST RATES THAT ARE INFLATED AND ARE FAR TO PUNITIVE FOR GOOD CREDIT CUSTOMERS, PLUS THE LACK OF ORGANIZATION AND QUALITY MANAGEMENT HAS PRODUCED MULTIPLE PROBLEMS WITH LEASE RETURNS AND TRADE PAYOFFS NOT BEING PAID IN A TIMELY FASION WHICH HAS RESULTED IN CUSTOMERS LIKE MY FRIENDS AND FAMILY BEING CHARGED LATE FEES ON THERE LEASE RETURNS BECAUSE THE MANAGEMENT AND SALESPEOPLE ARE SO UN-ORGANIZED THAT THEY DONT EVEN REALIZE THAT THEY HAVE THE LEASE RETURN ON THERE PROPERTY. ONE ONLY HAS TO VISIT THE DEALERSHIP TO SEE THE LACK OF PROFFESIONALISM FIRST HAND. DO NOT BUY FROM THIS DEALERSHIP, GO TO BROWNS OR PORT JEFF AND TALK TO THE FORMER EMPLOYEES OF SMITHHAVEN THAT HAVE HAPPY AND SUCCESFUL CAREERS AT DODGE JEEP CHRYSLER THAT ARE RUN AND OWNED BY PROFFESIONALS WHO CARE ABOUT THE CUSTOMERS AND UNDERSTAND THE MEANING OF KEEPING A CUSTOMER FOR LIFE AND THE MEANING OF WHAT TREATING CUSTOMERS THE WRONG WAY WILL DO TO THERE BUSINESS. IF YOU HAD A BAD BUYING EXPERIENCE PLEASE WRITE IT HERE, ON BOTH SMITHHAVEN DODGE JEEP CHRYSLER SITES BECAUSE IT IS THE SAME COMPANY. THATS RIGHT THEY TRIED TO MINIMIZE THE DAMAGE OF BAD REVIEWS BY CREATING MULTIPLE REVIEW SITES FOR THERE DEALERSHIP BUT IT DOESN'T WORK. I GIVE THIS DEALERSHIP A COUPLE MORE YEARS MAXIMUM BEFORE IT GOES BANKRUPT...... HOPEFULLYY SOONER THAN LATER!!!!! more

All the negative reviews are true.Any positives are totally BS written by their staff Notice the positive reviews are mostly one liners. Check with the Better Business bureau for their true F rating.Remember most people with a positive experience don't bother posting ,so you can trust the negative reviews here to be honst ,unlike this dealer.They will tell you anything to make a sale and then try to slide things past you and claim later on that they said nothin of the sort..Get Every Promise in writing!!!!!!! Women beware--They view woman as piggy banks.--A license to steal-They promised my daughter to pay a lease off on her old car and then buried her car on their lot and never paid a dime.They almost ruined her good credit with their Shananigans and then lied to my face about what they promised her--Get everything in writing and on the contract!!!!!!!!!!!!!!!!!These people are unscrupulous.For your sake and that of your loved ones .Stay Away!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! more

Everything was answered 100%! We discussed many options that would work for us and were not forced to settle, as we found Chris to be extremely friendly, helpful, and honest. more

We were approached in the parking lot by Salesman Chris who offered his help when we were ready, allowing us to browse the lot/showroom until we were ready to talk. more

These positive reviews by employees are a complete JOKE. This place is the epitome of a Stereo-typical car dealership and belongs in the Long Island Hall of Shame......Bait and Switch financing, undisclosed add-ons which inflate the financed cost of the car by THOUSANDS of dollars.....unscrupulous business practices, zero integrity, shameful salespeople, laughable management. If I hadn't seen the manner in which they operate for myself - I wouldn't believe anyplace could be this bad...but THEY ARE!!...Go to Browns...Go to Herbee.....just go elsewhere.....Look at the posting history for this dealership......Weeks go by without a review - then, after negetive comments are posted - a flurry of ""satisfied"" customers pop out of the wood work. Coincidence?? Why do you think employees post bogus positive reviews on sites like this? To surpress reviews like this one!!! Sites like this reveal they don't even LIE well. more

Purchase experience went very smooth. Thank you for all your help! more

Everything was great. His salesman Mike was awesome, likeable and he enjoyed working with him. more

Very happy with my purchase experience, everyone did a wonderful job. more