Site For Sore Eyes

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2174 Shattuck Ave
Berkeley, CA 94704

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(510) 841-6963
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Site For Sore Eyes - Berkeley, CA
Reviews
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( 7 )

Best

This place is so much cheaper than Berkeley Optometry which is where I have been going for years. They also have a wide variety of glasses to choose from and they constantly have ...

Worst

Aside from the fast contact lense exam, all aspects of service at this place was below average at best. The manager there was much like a used car sales person. She kept on tryi...

Horrible Eye Care Experience 4/14/2006

They neglected to tell me that the retail part of the business doesnt take my vision plan (HealthNet Vision PPO) and I would be charged out-of-network fees for the frames and lenses (even though I asked for clarification). I went back to complain and after a lot of hand waving and admitting that his salesperson made math mistakes on the bill, he said that if I file for a reimbursement for out-of-network services from HealthNet Im making out better than I wouldve if I went to an office that was in-network for both exams and frames/lenses. The manger/owner shouldve made the changes/corrections at that moment and explained to me the mistakes, but didn't. I couldnt get a refund even though the glasses arent made yet. So I paid approximately $60 more than I was expecting, wasted most of my afternoon trying to sort this out, and feel completely bamboozooled. Pros: fast eye exam, seen without appt Cons: dishonest, pushy more

They were patient with me 3/29/2006

I bought contacts for the first time at Site For Sore Eyes on Shattuck. I found the staff to be friendly and patient. more

Dishonest & Pushy! 6/5/2005

I went in because their doctor was in my plan. The salespeople waited until after I'd gotten an exam to let me know the were out-of-plan. They assured me that even out-of-network, they were still the best deal. Then, they quoted me an incorrect price on contacts. When I went to pay, it was $50 more than I was expecting to pay. I declined to buy contacts (assuming out-of-network reimbursement would be better used at Costco). The salesgirl told me that had she know I wasn't going to buy anything, they wouldn't have let me try on a sample pair of lenses. Also, I had to ask 3 times for them to give me a glasses prescription for two years - instead of the 1-year expiration date they had jotted down on my script. Pros: fast exam Cons: pushy salespeople, all frames pricey, dishonest more
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Site for Sore Eyes - Beyond 20/20

Additional information
  • Hours: By appointment
  • Payments: Visa, Master Card
  • Neighborhoods: South Berkeley
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