top 10

Shell

Claim
marker

545 Maple Avenue West
Vienna, VA 22180

marker
1 (703) 255-3495
Incorrect info? Correct your listing
Managed by Uberall
Photos
Shell - Vienna, VA
Reviews
( 182 )
( 15 )
( 1 )
( 1 )
( 3 )

Best

Location of the station and quality of the job fully satisfied me. I have used this place for several last years.

Worst

I did not expect to be unhappy. Had a brake fluid issue. No problem. As long as we are working that system, check the brake shoes as well. No problem. BUT. AND THIS IS BIG. ...

Excellent and knowledgeable staff. 10/20/2013

Easy to obtain last minute appointments. Staff very helpful to solve problems. Highly recommended. more
Reply | Report abuse |

Friendly and efficient 10/17/2013

Always friendly, efficient service. I always recommend to my friends to go to this Shell station for the required "check ups." more
Reply | Report abuse |

Emissions 10/16/2013

Pleasant tester. Good sense of Humor more
Reply | Report abuse |

Friendly 10/15/2013

The place is convenient, friendly, clean, and honest. more
Reply | Report abuse |

They work with me 10/14/2013

I came for the state inspection, but the manager was happy to look at another problem and correct it with minimal waiting time. more
Reply | Report abuse |

Great, honest service. 10/13/2013

Love the no pressure environment and the honest assessment of car issues...prices always better than the dealer, too! more
Reply | Report abuse |

Quick service 10/11/2013

Quick and easy to get oil changed more
Reply | Report abuse |

Thank you for prompt service 10/6/2013

James Madison Shell handled my vechicle's state safety inspection in a prompt and professional manner. more
Reply | Report abuse |

Surprised to be unhappy with service. 10/4/2013

I did not expect to be unhappy. Had a brake fluid issue. No problem. As long as we are working that system, check the brake shoes as well. No problem. BUT. AND THIS IS BIG. have to take the tires off to check the brake pads. And somehow, a stud, the bolt part that the nut goes on, was broken. "rusted." JiffyLube had no problems with rusted bolts in May. If it were winter, I might get it. But not under the driving conditions for that baby since May. All I can figure is that they put a roomy on that flipping' power wrench tool. Oh! The oil job I didn't specially request but got anyway? Well, I got charged for the oil life indicator reset, but that didn't happen. So now I call into question pretty much everything that I was charged for. Oh, but that lug WAS broken. Be a long time before I consider anything beyond inspections. They broke my limited edition sports coupe. And I'm still a bit skeptical about the 10 miles it took to check the brake job. more
Reply | Report abuse |

Great work as usual 10/2/2013

It is so nice to have a good, trust worthy and honest operation that is so reliable. These guys do great work and are very fast and affordable. We are blessed to have these guys in our neighborhood. It is good to see that a few things in this world still work as advertised. I am a car guy, and yes I know how to do the work, but I just don't have the time. These guys rock the house! more
Reply | Report abuse |

Very convenient 10/2/2013

Staff communicates well more
Reply | Report abuse |

Great service! 9/29/2013

I was having a problem with the alignment on my Honda & called for an appointment. I was able to get one that afternoon. The service dept took my car as soon as I arrived & completed the work within an hour as promised. I've always had excellent service at James Madison Shell. more
Reply | Report abuse |

Friendly, timely and good work 9/27/2013

I always bring my car there and trust them. They always work with my schedule and have the car ready on time. more
Reply | Report abuse |

EXCELLENT SERVICE 9/24/2013

I was very pleased with the service and staff. more
Reply | Report abuse |

efficient and friendly 9/22/2013

I had to wait in line a while for the emissions check, but that's to be expected on a Saturday afternoon. Really, it didn't take very long, about an hour. They got it done, and they were courteous and friendly. I was pleased. more
Reply | Report abuse |

Honest and Good Service 9/21/2013

Oil Change and minor items completed quickly, and at reasonable cost. more
Reply | Report abuse |

Friendly and honest 9/21/2013

We like James Madison Shell because we feel that its employees care about customers and want to help--not just take you money. more
Reply | Report abuse |

Fast Turn-around Quality Service 9/18/2013

The fast turn-around service coupled with advisor updates and quality results, makes James Madison Shell unbeatable. more
Reply | Report abuse |

Fast service 9/16/2013

The line wasn't very long and it was very fast. more
Reply | Report abuse |

Safety and Emissions Inspection September 2013 9/15/2013

I thought all employees were friendly and professional. The process took less than 15 minutes and was painless. I will definitely use them again! more
Reply | Report abuse |
< Previous 1 2 3 4 5 6 7 8 9 10 Next >
Menu for Shell


Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Owner Message

  • Shell is the world's #1 Mobility Retailer. Shell Oil Products US supplies quality motor fuels including Shell V-Power® NiTRO+ Premium Gasoline primarily to independent wholesalers who operate under the Shell brand. These stations offer Shell-branded fuels at approximately 12,000 fueling stations across the U.S., and in some locations, electric vehicle charging stations. Serving 8 million customers per day, Shell is the #1 Fuels Retailer in the U.S. Fuel Rewards® at Shell offers savings on every fuel fill and inside the convenience store, experiential rewards, monthly offers, and more. Download the Shell App today to fuel up, charge up, or sign up for Fuel Rewards®.

Additional information
  • Hours: monday: 06:30AM-09:00PM, tuesday: 06:30AM-09:00PM, wednesday: 06:30AM-09:00PM, thursday: 06:30AM-09:00PM, friday: 06:30AM-09:00PM, saturday: 06:30AM-09:00PM, sunday: 06:30AM-09:00PM
badge