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Shell

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545 Maple Avenue West
Vienna, VA 22180

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1 (703) 255-3495
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Shell - Vienna, VA
Reviews
( 182 )
( 15 )
( 1 )
( 1 )
( 3 )

Best

Location of the station and quality of the job fully satisfied me. I have used this place for several last years.

Worst

I did not expect to be unhappy. Had a brake fluid issue. No problem. As long as we are working that system, check the brake shoes as well. No problem. BUT. AND THIS IS BIG. ...

Enjoyable 8/26/2013

I came to the Shell Station because my mother has been coming there for the past few years. I brought my Jeep to get the emission inspection done. After a little while they said they couldn't do it because of a gasket problem they were having and that it should be fixed in an hour or so. I said I would come back. The gentleman said he was Tom and to ask for him and there would be no charge. I told him that was not necessary because machines break down. I brought my Jeep back later in the morning and they did the emission inspection. They did not charge for it. I felt bad not paying for the inspection but it made me smile throughout the day that there are still places that care about customer service. We will be bringing all our vehicles there from now on. Blessings to you all, Lee Taylor more
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quick professional service 8/25/2013

fast, professional . Clean and well run station. more
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prompt, reliable service 8/24/2013

quick, reliable service. great communication. staff is very patient with a person not familiar with the mechanics of a car! more
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Fast Efficient & Courteous 8/24/2013

Have patronized James Madison Shell for many years. Always friendly staff which is courteous and efficient. more
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Pat Hart 8/23/2013

Excellent, professional service in a clean & friendly environment. more
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friendly, efficient service! 8/22/2013

wouldn't take my cars any place else!! more
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Quick and Thorough 8/21/2013

In and out for both emissions and safety inspections in thirty minutes! Outstanding! more
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Intelligent and Helpful 8/21/2013

Intelligent and Helpful Service Personnel more
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Very professional and courteous 8/19/2013

Very professional and courteous more
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Quick and Easy Inspection 8/19/2013

State inspections are always quick and easy more
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Great, fast service! 8/17/2013

I came in to get my car's safety and emissions inspections. The staff was very friendly, and the service was quick. Thanks!! more
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close to home and they provide quick service 8/15/2013

I recommend them - coupons are a mandatory, great deal. more
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Editorial review from Citysearch 8/14/2013

As always my service experience was excellent.\r more
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Friendly 8/14/2013

Great service with courteous personnel. more
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State Inspection at Reasonable Price 8/11/2013

Inspection was completed with reasonable price. Although I had to wait for 3 cars in front of me (1 hour and 15 minutes total time), I still will go back for my state inspection. more
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Professional Service 8/9/2013

Only needed emissions this time. Handled fast and efficiently. more
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Responsible, fast, friendly 8/6/2013

I take all my cars to James Madison Shell. They are friendly, efficient, and reasonably priced. And they are just plain good: Audi, Saab, Volvo, Honda... they fix everything. more
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Thanks 8/6/2013

nice and skilled people more
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Editorial review from Citysearch 8/5/2013

In for VA State inspection...been visiting for years. Short wait -- no problems.\r more
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Owner Message

  • Shell is the world's #1 Mobility Retailer. Shell Oil Products US supplies quality motor fuels including Shell V-Power® NiTRO+ Premium Gasoline primarily to independent wholesalers who operate under the Shell brand. These stations offer Shell-branded fuels at approximately 12,000 fueling stations across the U.S., and in some locations, electric vehicle charging stations. Serving 8 million customers per day, Shell is the #1 Fuels Retailer in the U.S. Fuel Rewards® at Shell offers savings on every fuel fill and inside the convenience store, experiential rewards, monthly offers, and more. Download the Shell App today to fuel up, charge up, or sign up for Fuel Rewards®.

Additional information
  • Hours: monday: 06:30AM-09:00PM, tuesday: 06:30AM-09:00PM, wednesday: 06:30AM-09:00PM, thursday: 06:30AM-09:00PM, friday: 06:30AM-09:00PM, saturday: 06:30AM-09:00PM, sunday: 06:30AM-09:00PM
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