Security Insurance Agency Inc

I made an account here just to help others avoid coming here. This is the worst business I have ever encountered. He originally told me my motorcycle insurance would be 300 dollars a year, and I have to pay $100 dollars as a down payment. Then I start getting bills of 32 dollars a month, which confuses me because that is far more than $300 for a year. So I go in to talk to him and he tells me some BS about how people don't ride in the winter, so they wont charge me for the winter if I bring in my plate, which I do. Then today I go in to try to get my plate back, and he tells me that I have to start a new policy and I need to give him another $150 to start a new policy because I canceled my other one when I brought the plate in. This quickly got me upset so I ask him to explain everything to me line by line. The only words that are coming out of his mouth are ""normal"" and ""proper procedure"" without any real explanation. DO NOT GO HERE. I should have known better when the place was completely filled with fake plants. more

I've had the worst experience with this insurance provider. Completely unprofessional. I recently canceled my insurance, faxed and mailed the declaration from my new insurance company multiple times and he never processed it. It's been over 4 months, sending the document once per month via fax and mail. I finally hand delivered it and he said, ""Oh don't worry, I will take care of it."" Really? That's what you keep saying to me. I called Liberty Mutual directly and they can't do anything about it, meanwhile I have to send more documents to a collection agency that Liberty Mutual hired because I owe one last payment in their eyes, yet they actually owe me money. I pay him yet I'm doing all of this work, Fking great!!! Pros: Location Cons: Service, Office more

First year I got a new car, I know nothing about it, then I need insurance, I went there for it. Pros: Location Cons: Feel like they trick me more

PLEASE, if you value your sanity, DO NOT DEAL WITH THIS GUY. HE WILL DRIVE YOU INSANE. He does NOT follow through on ANY commitments, he WILL NOT help you in any way, shape or form, his office is a complete disaster, and having to talk to him is like a nightmare come true. DO NOT HAVE YOUR INSURANCE DONE THROUGH THIS REP. Pros: NONE. Cons: Biggest mess on the planet. Completely Disorganized. more

This guy is unbelievable. I am not surprised to see these reviews based on my experience, as well as the treatment I have seen him give others while I was in the store. I started a policy when I first moved here. He has since failed to transfer policies/plates on multiple cars, refused to cancel policies, and continued to charge me for policies which have long been settled with the primary insurance carrier. He has lost multiple checks, failed to report payment to the primary carrier, and does not even come close to keeping accurate records (check out the 5 foot high pile of folders behind the counter-that's where your payment is going). Why didn't I get out sooner? Just check out the other reviews...he doesn't cancel policies. Ever. I finally got out and have a new policy. As for his treatment of people in general, the other reviews speak for themselves. I would not send a sworn enemy to this agent. But hey, see for yourself. It will be a wild ride. Pros: None, unless you enjoy frustration and poor service Cons: I don't even know where to start more

I called them 5 times over the course of 3 months since I returned my license plate to cancel my policy. Each time, they have a new excuse, and my policy keeps deducting auto payment. David Ziskend never finalized my paperwork with my insurance. They said they will get back to me every time I call. David has the worst manner over the phone, he said, ""honey, call me back after 5PM, I'm with a customer now,"" and he hung up the phone on me. Cons: unrealiable more

I had insurance with these people for only a few months. I got rid of my car and tried to switch over my other vehicle and the guy had no idea what to do. It was a Friday and he told me to wait until Monday so he could figure out the switch paperwork. How annoying not having a car for the weekend because my agent didn't know what he was doing...then I cancel it because he can't do it..he actually says ""DO YOU WANT ME TO DO YOU THIS FAVOR OR NOT??!?!"" As if me as a paying customer was receiving his crappy service as a ""favor"". I switched and am still getting billed, and they give me the runaround...I don't think they ever cancelled it to begin with. I WOULD AVOID. Pros: location? Cons: really rude, aggresive sales guy, not honest more