Sears Hometown Store

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756 Century Ave Sw
Hutchinson, MN 55350

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(320) 587-4901
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Sears Hometown Store - Hutchinson, MN
Sears Hometown Store - Hutchinson, MN
Sears Hometown Store - Hutchinson, MN
Sears Hometown Store - Hutchinson, MN
Reviews
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( 3 )

Best

Our washing machine bit the bullet, stopped in the store mid-morning, had a new machine installed and running by mid-afternoon, hard to beat Brett's service and it was on sale!

Worst

Bad: Purchased a fridge for my mother November 08. Freezer quits working June 5 09. Call Sears for service and the serviceman says he's not authorized to fix it. Call Sears 800 nu...

Washing machine 10/25/2017

Our washing machine bit the bullet, stopped in the store mid-morning, had a new machine installed and running by mid-afternoon, hard to beat Brett's service and it was on sale! more
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Horrible Customer Servce 6/12/2009

Bad: Purchased a fridge for my mother November 08. Freezer quits working June 5 09. Call Sears for service and the serviceman says he's not authorized to fix it. Call Sears 800 number and they have no record of sale. Call Sears Hutch and they also say they have no record of Sale. After showing cancelled check, they tell me to call Sears on Monday. Service reps comes on Tues and says it needs to be replaced. Say's I will get a call the next day. Now Friday, 2 weeks since problem began and no call. What a joke.. Improvements: Total refund. After 30 years of buying ONLY Kenmore, I'll never buy them again.. more
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Horrible Customer Service 6/12/2009

Good: Nothing.. Bad: Bought a new fridge for my mother last November. Freezer went out 2 weeks ago and tried to set up service. Store has no record of the sale and neither does Sears! After showing a copy of the check THEY deposited in their bank. I'm told to call Sears service on Monday. Service man shows up late on Tuesday and says it will be replaced and that I will get a phone call the next day (Tuesday). It's now Friday and still no call from Sears. Called them twice and told to wait by the phone. Never again.. Improvements: A full refund.. Other: After 30 years of buying Kenmore products, I'll never buy another one again.. more
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What good is a weedeater after summer 9/28/2008

Our daughter gave her Dad a giftcard to Sears for the battery charged weedeater for Father's Day. He had to 'order' it and it would take 3 MONTHS to get it. He finally called late September, and "Yeah, it's here". Wait over 3 months and no one could CALL? Service...I think not! more
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Editorial

  • In Short
    Founded in 1893 by Richard Sears, this well-known brand has come to symbolize consumer trust and value. In addition to selling appliances and electronics, Sears repairs major...

  • 8/8/2008 Provided by Citysearch
Additional information
  • Hours: M-Su Closed
  • Payments: American Express, Visa, Discover, Master Card, Cash, Diner's Club
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