Sea Sports Scuba & Swim

Horrible experience! This place is a rip off!\r The  instructors are rude to the kids &  the management is heedless to the complaints.\r The kids don't  learn to swim.\r \r My 4 year old  had a fear of water, which I I formed the management before enrolling him. I was assured he would do okay and they had handled kids like that in the past.\r I noticed the classes weren't helping him learn to swim. There was a new instructor each time unlike what was told to me at the time of enrollment.I enrolled my child for a private lesson because I felt he would get personal attention .In the private lesson, the instructor Jason was rude to my son & made him sit out the pool because he was crying & told him to cry it out while he was crying,  which made my son more upset. When I intervened after 10 minutes, the instructor refused to resume the lesson until my son stopped crying.I couldn't have my child cry more than he already had and left after informing the management. The next day when I informed the manager Evelyn of the situation, she said it was their policy to give timeouts. I told her it was unfair to have him sit by the pool for 15 minutes and possibly more in a private lesson.I told her that I didn't agree with their style of teaching and wouldn't like for both my kids to continue if the service promised to me wasn't provided. She refused to refund my money for the kids' group lessons.I was never informed of the no refund policy at the time of enrollment.\r They have no makeups for monthly plans and keep pushing for the season plan which many parents told me makes them stuck with the bad service.Also they refuse to give your kids a class if you arrive late.\r more

Tom and Sheila have both been very helpfull. I took my Nitrox class from Sheila and she was through but efficent with our time in class. Tom has been very helpful with servicing my exisiting equipment as well as upgrading to new technology. Tom and Sheila are both knowledgable and very friendly. more

Tom Hess, Sheila, and the staff at Sea Sports are knowledgeable and patient with beginners. Training pool is on site. They have just about everything most recreational divers will ever need or want. Classes are frequent and conveniently scheduled. I have been snorkeling and diving for 30 years. Tom did talk me into a different snorkel. I was glad he did, it is the best and easiest one I've ever used. If you are looking to get certified or just want to update your skills, Sea Sports Scuba is the place to go. Pros: Knowledgeable staff, great selection Cons: 12' training pool, could be deeper and a little bigger more

These people will try to sell you anything. Other scuba shops I have been to will give you honest recommendations about what you do and don't need. Sea Sports Scuba, on the other hand, will try to ""upsell"" you their most expensive gear, and try to convince you you need to buy all these tangential products that are simply not necessary for scuba diving -- e.g., bags, lotions, boxes, etc. I would describe them as used car salesmen, but that would be an insult to used car salesmen. Cons: Service. Honesty. Attitude toward customers. more