Scottsdale Air Htg & Cooling

Have always been very happy with Scottsdale Air. This last time they sent Jonathan as the tech and he was exceptional. I really appreciate his professionalism and his good nature attitude. Keep this guy around. Thanks, frank more

We have been using Scottsdale Air Heating & Cooling for over 20 years. They have always performed and completed the service required. This included the installation or a new heating and cooling system within the last 10 years. I would gladly recommend them to others. more

From the initial bid to the Install everything went smooth. All areas of the install were communicated to me and explained if I had any questions. I recommend Scottsdale Air and you won't be disappointed. more

Their service and repairs were very good. One item I was not happy with was the replacement of my coil, which was under warranty. I paid additional money for my extended warranty. My Lennox Heat Pump coil was leaking. The service tech had found the coolant in the system was low. He had to charge me a fee of about $100 to find the leak. He found that the leak was in the coil under warranty. The fee for locating the leak will not be refunded to me. I'm still upset that I had to pay for a service to find a bad coil under warranty, and the fee isn't covered in the warranty. Also, to keep the warranty in good standings, you have to pay a yearly check-up service fee of $95 even though there are discounts of around $65 for the same service. So, if you have a 10-year warranty, you will be paying almost $1,000 to keep the warranty current, plus additional fees if and when there is a repair performed under warranty. If it makes sense to you, go ahead and use Scottsdale Air and Heating, but expect additional fees even though your heating or cooling unit is under warranty. more

always helpful; good advice; polite; good service more

Have been using Scottsdale Air & heating services for 21 years. they have always done a great job on my personal and rental property's I recommend when every I can. more

I did reply to this shortly after my latest service call. more

Scottsdale Heating and Air is a top notch company!! I called on a Wednesday and had somebody out that same afternoon for a quote and by Friday morning, installing a new system to replace my old one that quit!! They did everything they said they would do and provided very experienced people for the entire install. I would highly recommend them to anyone looking for for service or installs!! more

never got my on line receipt more

I have used the services of Scottsdale Air recently three separate times. Once I had to have a capacitor replaced, once after a big rain and wind storm (when my kitchen flooded) the tech who was sent out indicated that my pan, which catches water overflow, etc., had rusted through at the seams. He repaired the seams on a temporary basis and said that the new pans were now made of plastic for this very reason. I asked him to order one for me, but after a couple of weeks and I had not heard anything, I called Scottsdale Air, and the young lady indicated they had not received a request for my pan to be ordered, however, she took care of that for me. When the next technician for Scottsdale Air came to install the new pan, which turned out to be "metal" just like the other one, and not plastic, I just sort of laughed and said whatever fixes the problem. Well, once the tech began investigating, and after he spoke to someone who was more familiar with my particular unit (the return air vent) it was determined that he would not be able to fix it by himself, that it would be at least a two person job, because the entire portion of the return air vent had to be dropped down out of my ceiling to be fixed properly, which meant they had to get on the roof and undo some screws/bolts in order to drop it down to work on it. As it has turned out, I have to have all of my flooring replaced throughout my home because the flooring that I had installed just a little over a year ago is no longer being made; therefore, I have to have new flooring, so all that remains to be done is for there to be coordination between Scottsdale Air and the restoration company so the work can be done prior to my new flooring being installed. I am overall pleased with the service I have received from Scottsdale Air and would have no difficulty recommending them to anyone I know. more

Based on high ratings in a number of different on-line reviews I selected Scottsdale Air to assess my need for a new heat pump unit. The principal manager came out and delivered a highly professional analysis of the situation which included water leakage due to excessive condensation and air leaks (as well as aging compressor/blower unit). The job was complex and the solution (in addition to the compressor unit) involved installing a small water pump and new air handler in a very confined closet space. The personnel were extremely professional, polite and helpful, and most importantly, they did high quality work. There was no high-pressure sales effort, but solid options were presented for new equipment when necessary. (For example, on a subsequent occasion the serviceman recommended a replacement fan rather than replacing an entire compressor unit of a second heat pump.) Since the initial heat pump replacement I have turned to Scottsdale Air for all my HVAC concerns including annual maintenance. The service personnel have all been consistently top notch in terms of professional capability and orientation toward customer service. I thought that Scottsdale Air's prices were competitive but not the lowest I could have found. However, if you want reliable, competent service and a company you can rely on to get the job done right, I highly recommend Scottsdale Air. more

It was a pleasant experience to have Scott service my Lennox for the winter season. He was very knowlegable, professional, and concerned about my issue. more

I have had another good experience with Scottsdale Air, with their technician coming out promptly, calling before to warn me that he was near, and doing a thorough examination of the equipment. He was polite and prompt, and I have been so glad to find a company that I can rely upon. more

S'dale Air & Heating installed our new system several years ago. As a former engineering AC design and maintenance engineer, i was pleased with the design and installation. I have a maintenance contract with them. Their twice annually maintenance is performed by skilled AC techs. I'm pleased with it. i have referred them to an engineering friend who had complaints with his current system. Problems were resolved by S'dale AC.I especially appreciate the prompt response when the occasional problem arises. more

We are greatly impressed with the high quality of the sales staff, suggesting just the right capacity and top choice for our two cooling and heating units.Installation was done by thorough and experience personnel. Their service technicians are the best we have seen in this trade, since we experienced badly with previous air companies. Keep up the excellent work! more

I will always recommend Scottsdale Air. Mike the owner is committed to great service and going above expectations. You can see that dedication in all the techs. Scottsdale Air has served my business and home for over 10 years and will for many years to come. Thanks Mike. more

Scottsdale Heating and Air is the perfect solution for any air conditioning or heating needs. Living in Arizona for me, its more on the air condition side. They came out and cleaned out our old system and the price was great. more