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Schmelz Countryside Volkswagen

5.0
272 reviews
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id: 102879
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1180 HIGHWAY 36 E
Little Canada, MN 55109

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(651) 356-6174
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Best

I have been coming to Schmelz since I moved to MN - I appreciate your service team!!

Worst

My bad experience began with being given a quote for 800 dollars and then they told me (after the vehicle was fixed) that I owe them 1164.00. When I asked why there was such an ex...

Professional, friendly and thorough 10/19/2010

Once again, the service consultant, Jon, was very professional, friendly and thorough. I have always been treated respectfully and professionally and all are sensitive to estimated time frames and the work that is needed to be done. They don't just do their job, they take it to the next level to assist in every way possible. thank you.... more
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Thank You 10/12/2010

Shevawn is excellent. She is very responsive and thorough. Thanks for the help. more
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very pleased, thank you 10/8/2010

A pleasant experience. more
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Wish I could give more than 5 Stars 10/6/2010

You guys get the highest of ratings from me in all categories! The service is great. more
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The service can't be beat 10/4/2010

Appreciated the effort made to squeeze in the day's schedule to repair a low tire and at the same time perform an oil change. Service like that can't be beat. Thank you. more
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I have never been treated so good! 9/28/2010

You guys do a great job in the service department, I have never been treated so good! You don't happen to work on sprinter vans? :) more
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Always fast, courteous, knowledgeable and professional 9/23/2010

I have always experienced exemplary service when I visit the Schmelz dealership. They are always fast, courteous, knowledgeable, and professional. I can't think of a single improvement to make in the way they interact with their customers. I wish all of America was as well organized and operated as this dealership. more
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love this place! 9/21/2010

love this place! more
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excellent service! 9/16/2010

excellent service, highest ratings! more
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Awesome! 9/8/2010

John is always very professional and accommodating to our needs and the maintenance of our car. more
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Great job 8/26/2010

Cesar does a great job. more
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A great job in the service department 8/23/2010

You guys do a great job in the service department, I have never been treated so good! You don't happen to work on sprinter vans? :) more
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So happy with how we were treated 8/20/2010

Very happy with how we were treated! It never once felt like a must sell situation for your dealership. It's nice to have people who just want to see others have a great car. Thanks more
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Best dealership experience I've had 8/18/2010

Best dealership experience I've had--and the complimentary car wash was a great bonus! more
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Jon was a lifesaver 8/12/2010

I was visiting the Twin Cities area from Boise, Idaho when my car began to have serious trouble. I have had trouble with my car and the dealership in Boise for years. Jon was an amazing help to me and a wonderful representative for your company. He restored my faith in the Volkswagen name. Jon's kindness and willingness to bend over backward for me will not soon be forgotten. I believe that Jon should be commended not only by me, but by Volkswagen in general. He represented Volkswagen in the most professional, caring way possible and I would now consider purchasing a Volkswagen again. Jon is a valuable employee who should be commended for his efforts, abilities and the genuine kindness he shows his customers. Thank You - Carol more
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keep up the good work 8/10/2010

keep up the good work more
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Very satisfied with the service and the car 8/10/2010

I'm very satisfied with the service and the car. I love the fact that I can drive nearly 600 miles between fueling stops, and of course the 45 miles per gallon. more
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The work done on my car was fantastic 8/5/2010

Shevawn, Jill, Jon, and everyone who worked on my car really did a great job. I appreciate all of their help. The work done on my car was fantastic, and I really felt that they were very considerate of my time. The whole experience was very convenient and I am so happy with the Schmelz Countryside Volkswagen Service Dept. Thank you very much! more
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Cesar did a great job! 8/4/2010

Cesar was very accomodating in explaining the procedure on my EOS, which involved removing the sunroof to fix some noises when the convertible top was up. It took two service appointments, but everythings is quiet and running smoothly! more
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They kept me updated 8/4/2010

I worked with Duane and greatly appreciate his constant attention to providing timely updates and keeping me informed. I also appreciated your dealerships coordination with the body shop. more
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