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Schmelz Countryside Volkswagen

5.0
272 reviews
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id: 102879
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1180 HIGHWAY 36 E
Little Canada, MN 55109

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(651) 356-6174
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Best

I have been coming to Schmelz since I moved to MN - I appreciate your service team!!

Worst

My bad experience began with being given a quote for 800 dollars and then they told me (after the vehicle was fixed) that I owe them 1164.00. When I asked why there was such an ex...

The people I came in contact with were good 5/23/2011

The people I came in contact with were good. more
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Very thorough 5/20/2011

John Raye is exceptional to work with. He make sure the job gets done and is very thorough. Thanks John. more
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It was a very positive experience 5/20/2011

It was a very positive experience; free of pressure. I found the consultant to be helpful and knowledgeable; everyone was nice and cordial. more
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We would recommend this dealership 5/19/2011

My wife and I visited Schmelz Countryside Volkswagon to learn more about Volkswagons. I had an interest in a well build, safe, and efficient car. We were treated with respect. Our salesman worked with us through multiple test drives. The paperwork was handled efficiently and smoothly and we ended up with a plan we can afford and a car we love. They also followed up with phone calls to make sure everything was still going will with the new car. We would recommend this dealership to other people in the market for a new car. more
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Smooth and easy 5/17/2011

Chris Nadig was very helpful and understanding. I felt he tried to do everything he could to make the experience as smooth and easy as possible. more
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They had the model 5/12/2011

I passed by two other VW dealerships on my way to Schmelz VW only because they had the model and color I wanted in the car. more
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Honest, genuine and very knowledgeable 5/10/2011

I would like to complimentn my sales person, Ralph Ludden. He was honest, genuine and very knowledgeable. He does an exceptional job! more
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Honest and fair 5/6/2011

Since I moved to MN, I've had good experiences with the service provided at Schmelz. It's a little pricey, but so far, I've felt that the work has been done correctly and the service reps and technicians have been honest and fair. more
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Great car buying experience 5/3/2011

Great car buying experience. The sales and finance associate were helpful and nice to work with. more
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i was very pleases with my experience 4/29/2011

i was very pleases with my experience. everyone included was VERY helpful and worked with us in any way they could. Ralph changed my out look on car sales man for the better. more
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My buying experience was exceptional 4/26/2011

Jonathan SChmelz and Tim Kullan made my buying experience exceptional more
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Great experience 4/20/2011

I was very appreciative that the model I wanted was located for me in Chicago and was delivered within 3 days. This was great since my prior vehicle was totalled, and I had a rental until Tuesday. The saleman ensured that I got my new vehicle on Tuesday so I would have a car to drive. more
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Service advisor was professional and knowledgeable 4/18/2011

My service was completed quickly and the service advisor was professional and knowledgeable. more
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Really appreciate the great service!!! 4/14/2011

Thank you to Cesar for your prompt attention to our appointment, you were right "johnny on the spot"!!! Thank you for moving ahead and getting the car done so we cold be on our way as we mentioned our next appointment. We really appreciated the great service!!! more
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Friendly staff 4/12/2011

The Staff was friendly during all aspects of the service. more
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They went above and beyond my expectations 4/8/2011

Chris, Elizabeth, and Nate all went out of their way to make sure the issues I had experienced were corrected and my experience went perfectly. They went above and beyond my expectations and I thank them for the personal attention. more
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Work was done in a timely manner 4/5/2011

Due to the circumstances of my last visit, I'd like to THANK everyone for getting the work done in a timely manner, so, that I could get on with my family situation. more
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They didn't try to talk us into anthing we didnt want 3/29/2011

It was a very pleasant experience. No high pressure sales pitch. We told them what we wanted, they gave us our options, and we made a decision. They didn't try to talk us into anything we didn't want. I've never had such a pleasant car buying experience. The car sells itself! They don't need to be pushy! I love the car! I have and I will continue to recommend this dealership. I've gotten complements on the looks of my new car and I've told them about the dealership. Thank you! more
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Shevawn was very thorough 3/23/2011

Shevawn is excellent. She is very responsive and thorough. Thanks for the help. more
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Shevawn was the best 3/21/2011

Shevawn (Service Consultant) is the reason I come to Schmeltz. She is honest, straight forward, and knows what she is talking about! I feel like I can trust her and always look forward to seeing her even when I know that means there is something wrong with my car. ;-) She is a great asset and I hope she is appreciated by Schmeltz because I know she is appreciated by her customers. Thanks Shevawn - you are the best! more
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