Roto-Rooter Plumbing & Drain Service

Good Service still exists!\r \r Picking a plumber is always a shot in the dark. But I have known the Roto-Rooter name since I was a kid, so decided to take a chance on them. My problem was not time-sensitive or complex: just a few toilets with leaky fill valves. I booked an appointment online at 11am and Elvis and his apprentice were able to stop by that afternoon. Elvis quickly assessed the problem, assured me I didn't need new toilets, and then, before committing to do the work, made sure he had all the necessary parts in his van. He gave me a quick, reasonable quote for the work, and was in and out in under two hours.\r \r He and his apprentice (sorry, forgot his name -- ""Elvis"" was easier to remember) were both friendly, professional, and got right to work without a lot of wasted time. He went above and beyond to make sure the job was done correctly.\r \r If you happen to read through this review, you are reading comments from someone who has dealt with all kinds of repair companies, contractors, and maintenance crews. I've seen what I suspect is the very worst out there, so I know when someone good walks in the door.\r \r If you need a fair, professional, friendly plumber who will do good work at a fair price, ask for Elvis at Roto-Rooter.\r more

Had a very slow draining sink so i looked up plumbers around Tacoma, wa and Roto-Rooter was the closest. So I set up an appt online for the next day. They came out and snaked the drain about 5 times before it finally cleared. Took about an hour and half. Overall they were very good, just a little pricey. ~$400 for an hour and a half seems a bit steep. more

You plumber out of Tacoma is great. Sat. 26 May, Adam came out and got it flowing again in good time. He snaked it and it ""flushed"", thought it was good to go, unfortunately there was an underlying problem which on 29 May Steve found with the camera. He did a great job! Referred his recommendation to Apt Mngr. Thank you! \r I would like to mention something though: On Sat I called RR @ 2:13; I got a call from somebody with RR @ 3:31 telling me the Tech was delayed, cool, got it thank you. However, Adam wasn't called untill AFTER the guy called me(3:32) yes it's only a minute but how could he have known the Tech(Adam in this case) was delayed if he had not talked to him FIRST? Adam showed up @ 4:40, not bad. Would someone please look into this?\r All in all, great job, thank you again, Scott more

I called Roto-Rooter this morning to have the 4 inch drain lines cleaned at my laundromat. They were there within the hour. They used the jetted machine to thoroughly clean both lines and all of the stand pipes. Steve did a professional job. He explained each step ahead of time. And he also cleaned up when he was done. I recommend their service. more

We had a backed up toilet. Then took the toilet out to find that the drain was backed up. I tried without success to fix the problem. We finally called the plumber Roto-Rooter of Tacoma. We had them come out the next day and they jetted our lines. After which they scoped the lines and we found out that we had Tree roots in our lines. They then cut the roots out. One thing that bothered me was that the technician wrote on my work order that he removed the toilet, when it was clearly already done. more

Tech was here within 1 hour.\r \r Tech super efficient, explained problem and solved it.\r \r Will use again. more

Highly recommended... \r \r After trying to fix the clogged drains myself, I finally gave up and called the plumber (Roto-Rooter of Tacoma). The Technician was very knowledgeable, thorough and efficient in diagnosing and fixing my plumbing issues. I will call again for any future issues. more

Very prompt and efficient. more

I highly recommend Roto-Rooter. My toilet got plugged and so I decided, after much effort, that I needed a plumber. I called Roto-Rooter in Tacoma, and they sent out plumbers within an hour. They provided excellent service and were able to get my toilet working normally. Thank you Roto-Rooter!!! more

Last night I noticed my kitchen sink was plugged up. I had three men try to fix it . We used a snake, vinegar and baking soda, draino . We went to bed discouraged and hoping the draino would do the fix.\r \r My husband gave up and called Roto rooter this morning. I was worried I would not get my Christmas baking finished in time but a half an hour after my husband called Roto Rooter was at the front door. Jon Higgins was very professional , He asked me questions and looked for clues on what might be causing the blockage. He was like a detective and broke down each clue like the expert he is .\r \r A huge concern of mine was cost . I was informed up front how much everything might cost. I appreciated this . Jon let me know what he was doing and why and took the time to explain and trouble shoot with me.\r \r In the end John found out what the problem was and fixed it . He suggested ways to avoid a pricey plumping bill in the future and educated me about drains and toilets. Thank you Roto rooter and thank you Jon Higgins. I am very pleased with my service today and would recommend this branch and this tech to anyone. If you need a good plumber call today and ask for Jon! more

Had toilet overflow and then son took shower in upstairs bathroom which caused huge flood downstairs - water everywhere. Called neighbor for referral. That plumber couldn't come, so referred to someone else. That plumber came and said call Roto-Rooter, so I did. They gave me a time window, but when they couldn't keep it, they called to let me know. This happened twice. When the plumber showed up, he looked over the situation carefully and told me what he thought needed to be done. Although it was late on Halloween, he took his time. I appreciated being called about the delay and being kept informed. I also appreciated the plumber being professional. Although everything is working now, because this was the 2nd time in 3 months, he suggested a camera might find the ""real"" problem and then they would offer options. This was done without pressure. more

Roto-Rooter Plumbers of Tacoma are the plumbing team I always depend on when something goes wrong with the pipes in my house. They are dependable, skilled, fast to show up, stick to the estimate, and get the job done right. The next time your pipes leak, call these guys. They are a name you can depend on. Thanks Steve more

I live in Tacoma Wa. I called Roto-Rooter and they came out to help my draining issue. Steve was our plumber. He was friendly and got right to work. Steve found the issue in matter of mintutes. Rotor Rooter is AWEOMSE!!! Steve saved the day! THANKS STEVE! sorry your were allgeric to my dogs :( But you pushed through and did an amazing job! more

I was having a dinner party when my kitchen sink backed up. I tried for 2 hours to clear it myself. I decided to go online and try their online scheduling. I immediately recieved a conformation. I wanted an early AM appointment and they called at around 8 to confirm. The plumber showed up on time and had the sink fixed in less than an hour. Not only was the repair great, but he also cleaned up his area to perfection! more

I have gone days without a working tub and was at my wits end about how to fix it. I was worried a plummer because it was a holiday weekend. \r \r When I called the Tacoma Branch I recieved fast freindly service and had the plumber at my door step with in the hour. The plumber who came was very courteous and did the job very well. \r \r I will be recommending this company to friends. more

We came home late Friday night to find water on the floor around our water heater, a Roto-Rooter plumber was here by 11am the next day on a holiday weekend and came from TACOMA! He had to replace a 3foot section of completely coroded pipe. Aman, the plumber was completely professional and helpful! Thank you! more

called on a friday night. Had someone at my house in less than an hour. Very friendly person sloved my problem and gave me some tips to help prevent it from happening. more

Plugged bathroom sink. Plumber came out right away, gave me a discount for being a military family and half off fixing my other sink since I had them worked on at the same time. I felt safe knowing i was getting the best deal with good service. more

Plugged kitchen drain was seriously sluggish. Qualified plumber came out in 30 minutes and fixed our plugged line in about an hour. Everything's running fine and we're able to use our kitchen sink without problems. more

The company had fixed a leak for me about a year ago - unfortunately, it started leaking again. After an email to the company, and within 24 hours, they were on the phone to me (Chris), attempting to resolve the issue. They sent a technician (Steve) out, who was very courteous and professional. He had the leak fixed within a short time and was on his way. These folks stand behide their word. Give them a try. more