Roto-Rooter Plumbing & Drain Service

When my regular plumber pulled a no call, no show and my clogged drain turned into a flood on the floor, I called Roto-Rooter. Within a few hours I had a wonderful plumber and his sweet trainee in my basement fixing the issue at the core, which I know my regular guy wouldn't have done. I was kept informed of the arrival of the repair person and when he arrived of the cost and process used to fix it, I will call them again when my drain clogs next....I highly recommend! more

My 18 month old son had dropped a toothbrush in my sink then 3 days later he puts a roll on soap in the toliet. After calling three other company's that were unable to come out, Roto Rooter fron Addiosn was able to have a plumber come out within the hour on a Saturday. The tech was very helpful and got the jobs done quick. I will recomend Roto Rooter and use them in the future!!! Invoice# 25 16679080 Tech: 25-2976 more

I have been having problems with my kitchen sink draining for several years. I consider myself handy and try to fix problems myself. I am always reluctant to call someone to fix anything for me as I always fear because of the cost usually associated with it. I have tried powders, liquids, and even rented machines several times to tackle it but came up unsuccessful. Finally I searched for ""plumbers"" online and the Roto-Rooter site came up. The free estimate they advertise REALLY made me feel more comfortable. I called the location on 1430 West Fullerton in Addison, IL. I made an appointment between 8-10 am. Bill came in and was very professional. He spoke very clearly and slowly and explained step by step what he would do. He even explained the steps again while he performed the job. After he cleared the line, he repeated the process several times for good measure. Finally he replaced everything, filled up both sinks bowls with water and I HAVE NEVER SEEN MY WATER DRAIN SO FAST IN THAT SINK! IT EVEN MADE THAT GREAT SOUND IN THE END! I would recommend this company to anyone. Thanks again BILL!! more

We called Roto-Rooter on Sunday night when we noticed the drains backing up in the basement. Vara arrived and spent 4 hours trying to correct the issue. He had to call in reinforcements and scheduled times for today to correct the issue. By morning, black sewage was coming out of the drains. Roto-Rooter arrived early, got the permit sorted, and dug out the pipe, replaced it and were very professional despite the horrible, smelly, messy day ahead of them. Long story, short: all is better now. I would highly recommend them. more

I have used Roto Rooter for many years as I live in an area with many old trees and a very old sewer system. They always are available and mostly immediately if you need. They are knowledgeable and extremely courteous. There is never a sense of panic when something plumbing-wise happens at my house because I know I just have to call Roto Rooter and it will be fixed almost immediately. more

I called Roto-Rooter in Addison because we were having problems with drain back-up and I wanted a professional plumber with a GUARANTEE to look at the problem. It turns out that the main sewer line was clogged and an additional line needed to be cleaned out. Andre aka Roto-Rooter guy was very professional and thorough. He also suggested some steps to take to prevent this problem in the future. I am satisfied with the work and found out he worked at my grandmothers house as well . I would use your services again if ever needed. more

I had a recurring problem with my plumbing and a downstairs business. Vladmir came on a Sunday, right away, and was very professional and thorough. He visited the other tennants in my building, the business below, and spoke to the workers working on the roof of my building to get his opinion. He also gave me a discount on a camera rooting to help me protect myself from plumbing problems that aren't the fault of my unit but the fault of the association. The bill ended up being less than the last time I was rooted six months ago.\r \r I would recommend. more

We called Roto-Rooter in Addison because we were remodeling our upstairs bathroom and wanted a plumber to come out and look at the piping behind the wall to insure that there was not a leak. It turned out there was not a leak but other minor work that needed to be done. Butch, our plumber, was professional, knowledgeable, personable, and completed the work in a timely manner. There was one small issue (that was not his fault) and he came out as soon as possible and fixed it for us. We were very satisfied with our service and would recommend him to family and friends. more

Roto-Rooter service is outstanding. The plumber arrived on time, he was polite, provided me updates as he worked and cleaned the area beyond my expectations. Services charged were more than reasonable. What more can you ask from your plumber! more

Staff was very knowledgable and very professional. Pros: Professional Service Cons: Take day off of work. more

I had schedule service between 3: too PM to 5:00 PM on 07/17/2008. Technician arrived at 5:15 PM. which I understood. He first looked in less than a minutes and loosen Kitchen Faucet by doing that and told me he have to take faucet a part and look at the issue and charge me $165 if faucet is not bad, Facet is only 1 year old and I knew faucet is not a problem at all. Finally I said if you he fixes the problem I will pay for it. Then he ask me sign the paper which was blank., He started the work with out any tools at all and in next 5 minute he told me problem has been fixed and he did not even touch the faucet. I ask him to show me that it is not leaking any more. He keep saying it has been fix just pay me and reality water is still leaking from Garbage disposal. After then their manager called me for payment I asked them to send better technician and then I will pay, he threatened me. \r Finally I had to ask him to leave since he was yelling at me and my kids were scared from him and he told me you call people to work for free in your house and much other stuff. He was not leaving the house at all I was scared never know people carry Gun. Finally I had to call my husband come home to handle him.\r Pros: I shoule have see rating on all other site for Mr. Roto Rooter and have my Husband home that time. Cons: I will never call any plumbing srvice without recomanded by some one. more

We were having problems with the sink and pipes in our laundry room. My wife called up Roto Rooter because she knew the name, and they came out and did a good job fixing it up. I think their prices were fair too. If you use Roto Rooter, you can be sure that you will get professional and affordable service. We will use them again if we have more plumbing problems. more